Analyzing 8,661,2998.7M ReviewsFor 24,73324.7K Experts

Experts Reviews · Company report
Spidexx Pest Control & Termite - California logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%87+21.1Value 14%92+13Replies to reviews 7%100+7.1Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Spidexx Pest Control & Termite - California

Santa Rosa, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #176Position by Experts Score among all companies we track in this category. of 295 wildlife removal services · 4.9★ from 868 Google reviews

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Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Spidexx Pest Control & Termite - California is better than 86% of wildlife removal services.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Spidexx Pest Control & Termite - California is better than 87% of wildlife removal services.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Spidexx Pest Control & Termite - California is better than 100% of wildlife removal services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Spidexx Pest Control & Termite - California is better than 92% of wildlife removal services.A
92
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Spidexx Pest Control & Termite - California is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Spidexx Pest Control & Termite - California is better than 100% of wildlife removal services.A
100

Reviews for your job

Customers hired Spidexx Pest Control & Termite - California for 8 kinds of job.

Spidexx Pest Control & Termite - California for rodent extermination

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Jobs reviewedHow many Google reviews are tagged with this job.47
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$81–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Rodent extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#84 / 230
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 47 Google reviews tagged “Rodent extermination” · showing 20

Rob7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Scott was friendly and informative.

Reasonable priceRodent exterminationBug & insect extermination
Esmeralda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Scott is very kind and did a great job; he asked if there was anything else he could help with or if we needed anything else. Thanks for your work, Scott.

Rodent extermination
Bobbie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Came in to help determine mouse problem. So professional and friendly. Excellent service.

Paid $200+Reasonable priceRodent exterminationBug & insect exterminationAnt extermination
CecilleLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Jacob was very professional and friendly. Also very helpful with my questions about the treatment.

Reasonable priceRodent extermination
Stephanie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

They’re great about scheduling, the guy that comes to my house is super respectful, nice, accommodating and competent! I enjoy working with him and the company as a whole, and they are my go to for referals.

Reasonable priceRodent exterminationMosquito exterminationCockroach extermination
Tom2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★

Jose was very at taking his time and applying material that was needed. Jose spent time telling us what the products were used for.

Paid $80–100Reasonable priceRodent exterminationAnt extermination
Lisa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Professional and knowledgeable. Highly recommend!

Rodent exterminationAnt extermination
Robert4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Scott was awesome. Professional, and a nice guy. I want him to service the house every time !

Paid $100–120Great priceRodent exterminationTermite inspection
BonnieLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Spidex is so lucky to have Eugene as their pest control sales / inspector specialist. His work was very thorough and he showed me photos of what he found and the work that we needed to have done. I feel confident as well as relieved that my house is finally going to be better insulated and pest control taken care of.

Paid $200+Reasonable priceRodent exterminationService not listed
MelanieLocal Guide · 80 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Went above and beyond to take care of issues we are having

Reasonable priceRodent exterminationService not listed
Pamela2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Michael is extremely professional. He has handled a whole host of issues at our home and in our yard. He is methodical and has resolved all our issues.

Rodent extermination
Bob12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Jason did exactly what I expected. He treated our property and added traps for rodents. He was polite and friendly.

Paid $180–200Reasonable priceRodent exterminationBug & insect extermination
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great people to have working on your property

Great priceRodent extermination
Elizabeth6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Noel was professional, courteous and did a thorough job preparing our property and initializing the monthly pest control service. We feel safe having our precious pup use the yard too. We look forward to having fewer pests make their way indoors!

Paid $120–140Reasonable priceRodent exterminationMosquito exterminationCockroach extermination
Stephen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Good stuff, Noel explain what he was going to do today. Friendly and professional.

Paid $60–80Reasonable priceRodent exterminationBug & insect exterminationAnt extermination
chí5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Highly recommend scott

Great priceRodent exterminationMosquito exterminationCockroach extermination
Alice7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We love Spidexx and they go out of their way to service our home. They always ask if there’s anything we need during their monthly visits and they use safe (as much as they can) insecticides and rodenticides. We live near the woods so we get a lot of unwanted visitors but that has reduced with their visits. Highly recommend over the other pest controls.

Paid $100–120Reasonable priceRodent exterminationBug & insect extermination
Kenneth13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Jason did an excellent job great job

Paid $40–60Great priceRodent extermination
George2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Thorough job-hit all of the places required.

Paid $140–160Reasonable priceRodent extermination
LieLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

The tech that recently came out, Russell, was incredibly knowledgeable about rodents as well as friendly and professional! I'm so glad to have his help keeping my house pest free!

Paid $100–120Great priceSpider exterminationGeneral pest inspectionRodent extermination

Show more rodent extermination reviews (27 more) →

Price

$79-27% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 65%Overpriced 2%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Bug & insect extermination93$71–$136
Ant extermination55$79–$246
Rodent extermination47$81–$323
Mosquito extermination17$68–$111
Cockroach extermination16$81–$196
Termite inspection13$86–$371
Spider extermination9$58–$139
General pest inspection5$63–$128

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