COCKROACH CONTROL · SUFFOLK, VA
Spire Pest Control logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%16+5.6Reliability 15%19+2.9Craft & service 20%75+15Value 10%76+7.6Momentum 8%32+2.6Track record 7%34+2.4Accountability 5%51+2.6Experts Score= 39Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.39SCORE

Spire Pest Control

Better than 28% of cockroach control · #29 of 40

4.9★1,048 Google reviewsGoogle star rating as shown on Google Maps.
4.88★last 12 monthsAverage stars on reviews from the last 12 months only.
2%1–2★ in 2 yrs (avg 1.3%)Share of reviews from the last 24 months that gave 1 or 2 stars.
79%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Spire Pest Control for spider extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.218
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$55–$179
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Spider extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#19 / 37
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 218 Google reviews tagged “Spider extermination” · showing 20

★★★★★ Sandy · Edited a month ago

John did a great job, he was professional, personable, and knowledgeable. Thank you! 😊

Reasonable priceAnt exterminationBug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ John · a month ago

I told theSpire before my service date that we were having some problems withants and spiders. The General MAnager did the service and gave a good explanation about what he did more than normal. Very satisfied with their responce.

Paid $100–120Reasonable priceSpider exterminationMosquito exterminationBug & insect extermination
★★★★★ Frank · Edited 5 months ago

Jeremy was very knowledgeable and explained everything! Great job! Thanks!

Paid $20–40Reasonable priceRodent exterminationSpider exterminationFlea & mite extermination
★★★★★ Daniel · 5 months ago

John K did an excellent job with our service! Spire has competitive pricing and great customer service!

Hornet & wasp exterminationTermite inspectionTermite extermination
★★★★★ John · 6 months ago

Josh did an AMAZING job treating the inside/outside of our home for prevention of bug/spiders, etc. He also went way above and beyond by searching for and locating a wasp nest underneath our deck and removing it. We are so grateful for Spire Pest Control and for Josh providing such a great service and protecting…

Paid $100–120Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
★★★★★ Jennifer · 6 months ago

Loved the service, first time service with Matt as the pro sent. He took the time to fully explain the service options, answered all my questions and serviced both inside and outside. His overall knowledge and experience was way above expected and truly appreciated. Highly recommend!

Paid $80–100Reasonable priceHome inspectionSpider exterminationFlea & mite extermination
★★★★★ Derrick · 6 months ago

Matt Carter was my technician who performed my initial setup and I feel confident in his level of knowledge in this field and his professionalism. He had answers for every question we had even minor problems. The guys who came by to offer the service couldn’t have picked a better time normally I tell people to…

Paid $200+Not sureHornet & wasp exterminationTermite exterminationSpider extermination
★★★★★ Yalexis · 6 months ago

Very satisfied with the service and value. Matthew was great, he explained everything thoroughly.

Paid $20–40Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
★★★★★ J · Edited 7 months ago

The technician was on time, then proceeded to work. He took his time and covered the entire house. We have been very happy with Spire, we can recommend them!

Reasonable priceSpider exterminationFlea & mite exterminationCockroach extermination
★★★★★ Maria · Edited 8 months ago

Dylan did a wonderful job.! Very informative

Spider exterminationAnt extermination
★★★★★ Teresa · 9 months ago

This man was really good. Did things and sprayed everything. Did above and beyond his call of duty. Thank You.

Great priceHome inspectionRodent exterminationSpider extermination
★★★★★ Savanna · a year ago

Stephen was prompt, friendly, and thorough. He even made my *very shy* toddler smile and talked to her for a minute while I had to go in the other room! He answered all my questions and was in and out of here for our first appointment in under 30 minutes. Excited to take care of these bugs!

Paid $80–100Reasonable priceHornet & wasp exterminationSpider exterminationBug & insect extermination
★★★★★ Maggie · a year ago

Stephen was a very personal & friendly when he came to my home. He explain everything & ask me if I had any questions. Very pleased with the service so far.

Paid $100–120Reasonable priceHornet & wasp exterminationRodent exterminationTermite inspection
★★★★★ TOBY · Edited a year ago

Spire Pest Control came to my home on 8/25 to perform the quarterly pest control. This time my technician was Dylan. He arrived on time after notifying me he was on his way. Dylan went all around the home spraying, spreading some granular and destroying any spider webs. Excellent service and communication. Dylan…

Paid $80–100Great priceSpider exterminationGeneral pest inspectionBug & insect extermination
★★★★★ Sox · a year ago

Great service. He went above and beyond to help address my issues and concerns.

Paid $100–120Not sureSpider exterminationMosquito exterminationCockroach extermination
★★★★★ Sandy · Edited a year ago

Spire just took care of our mosquitoes!! Came as scheduled, polite, & did their job just as planned!! Thanks for the great service!

Reasonable priceTermite exterminationSpider exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ L · Edited a year ago

Dylan Elam provided excellent service

Hornet & wasp exterminationTermite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Debbie · a year ago

Brehon with Spire treated my home for several wasps/muddobbers nests and treated all my entry doorways for bug control. He also treated under sinks & behind toilets to stop water roaches. I have seen several dead bugs since the treatments last week. Brehon was very polite & professional.

Paid $20–40Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
★★★★★ Priscilla · Edited a year ago

They do what they say

Bug & insect exterminationSpider extermination+ Professionalism
★★★★★ Lane · Edited a year ago

Dylan did a great job chasing down any small issues we had since the last service. By small, I mean a wasp here and there. He also did a great job getting the new termite traps set up and convincing me of the need. Not pushy, very pragmatic and honest.

Reasonable priceHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Quality+ Professionalism

Show more spider extermination reviews (198 more) →

vs category

Blue = Spire, grey = cockroach control average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.96★ (90 reviews)2024-Q2: 4.90★ (88 reviews)2024-Q3: 4.64★ (11 reviews)2024-Q4: 4.88★ (26 reviews)2025-Q1: 5.00★ (25 reviews)2025-Q2: 4.92★ (161 reviews)2025-Q3: 4.91★ (77 reviews)2025-Q4: 4.73★ (15 reviews)2026-Q1: 5.00★ (20 reviews)2026-Q2: 4.68★ (25 reviews)2026-Q3: 5.00★ (14 reviews)2026-Q4: 5.00★ (1 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$88-22% vs typical cockroach control

Bar = middle half of what customers paid · gold mark = category median.

Great price 31%Reasonable 66%Overpriced 0%Not sure 3%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%16+5.6Reliability 15%19+2.9Craft & service 20%75+15Value 10%76+7.6Momentum 8%32+2.6Track record 7%34+2.4Accountability 5%51+2.6Experts Score= 39Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
16
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
19
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
75
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
76
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
32
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
34
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
51

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+321 / −4
Professionalism
+410 / −2
Responsiveness
+297 / −1
Punctuality
+297 / −1
Value
+273 / −2

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