iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%42+3Craft & service penalty86−1.4Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#13 of 28 mulching servicesiPosition by Experts Score among all companies we track in this category. · better than 56%
5.0★★★★★273 Google reviews · 23 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.8%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Splendid Gardens Landscaping five stars based on two hundred and seventy-three reviews. Customers frequently praise the company for punctuality, professional installation crews, and responsive communication regarding design and maintenance services. Recurring themes include long-term client retention and effective handling of budget constraints. However, two low-star reviews indicate that some clients experienced delays in receiving estimates or difficulty reaching the office by phone.
Google rating: 5.0 out of 5 from 273 reviews (99% five-star).
Reviews on this page: 273 Google reviews (251 with written comments, 18 with photos).
Owner responses: the business replied to 3% of reviews.
Most recent review: October 24, 2026.
Service: Mulching Service serving Lewisville, Texas.
Data from Google, last updated October 26, 2026.
Score profile vs other mulching services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Splendid Gardens LandscapingMulching Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Splendid Gardens Landscaping: 97/100 on this factor. Category median: 91.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Splendid Gardens Landscaping: 93/100 on this factor. Category median: 89.A
93
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Splendid Gardens Landscaping: 86/100 on this factor. Category median: 98.A
86
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Splendid Gardens Landscaping: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Splendid Gardens Landscaping: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Splendid Gardens Landscaping: 42/100 on this factor. Category median: 70.C
42
Bar = this company · dark tick = category median.
Star ratings
273 Google reviews we collected
5.0of 5
5 stars26999%
4 stars10%
3 stars00%
2 stars00%
1 star31%
Praise vs complaints
Phrases our text analysis found in 251 written reviews
99%praise
Praise44299%
Complaints41%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1024%
Reasonable3071%
Overpriced00%
Not sure25%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results10423%
Staff & attitude10123%
Would recommend8820%
Speed & response7417%
Communication4510%
Price & value204%
Honesty & trust143%
What customers talk about
We read 251 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Elizabeth has developed and executed beautiful designs and her crew does an excellent job every week taking care of my home.”
“She is responsive, professional, accommodating, and my backyard looks AMAZING!”
“Splendid Garden has been my landscaping company for 15 years and I highly recommend them!”
“We cannot recommend them highly enough.”
“She is professional, responsive, organized, and genuinely cares about the quality of the finished project.”
“She listened to our ideas, concerns and came up with good designs that worked for us and our yard.”
“Fair priced, highly skilled, on time and efficient.”
“She’s super hands-on and you can tell she loves her job and genuinely cares about every single project.”
People customers mention
Elizabeth45 reviews
Kate5 reviews
Zoysia3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Splendid Gardens Landscaping for 8 kinds of job. Pick one to see what they paid and said.
RahulLocal Guide · 39 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
Elizabeth has done a couple of projects for us over the years, including this year. They have stood the test of time. She listened to our ideas, concerns and came up with good designs that worked for us and our yard. The couple of minor issues that we faced, she handled well. Most recently the services included…
Reasonable priceStone landscapingLandscape design construction
Lauren3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Elizabeth at Splendid Gardens has made landscaping my backyard an incredible experience! She is responsive, professional, accommodating, and my backyard looks AMAZING!!!! Would 1000% recommend to anyone!
Reasonable priceStone landscapingWalkway landscapingLandscape design construction
Kathy7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★
Splendid Garden has been my landscaping company for 15 years and I highly recommend them! Elizabeth has developed and executed beautiful designs and her crew does an excellent job every week taking care of my home.
Mathew1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
The staff was very helpful throughout the whole process. Very easy to get a hold of and would take the time to answer any and all questions. The installers/workers did a great job!
Susan9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
We’ve had an outstanding experience with Splendid Gardens. Their landscape maintenance team consistently does an excellent job keeping our property looking beautiful, healthy, and meticulously cared for. Their attention to detail and pride in their work are evident every time they’re here.
Johnathan2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
Hard working, polite crew! The owner is always quick to respond to my emails and requests!
Elizabeth has done a couple of projects for us over the years, including this year. They have stood the test of time. She listened to our ideas, concerns and came up with good designs that worked for us and our yard. The couple of minor issues that we faced, she handled well. Most recently the services included design, plants, mulch and stone landscaping plus drain repair.
One area that I would have appreciated a bit more up-front discussion was on the state of our irrigation system.
Her services are not cheap but fair. We would not hesitate to recommend Splendid Gardens and will call them back for future services.
Price assessment: Reasonable price
Services: Stone landscaping, Landscape design construction
Lauren M.3 reviewsiTotal number of Google reviews Lauren has written across all businesses on Google Maps, not just this one.
Elizabeth at Splendid Gardens has made landscaping my backyard an incredible experience! She is responsive, professional, accommodating, and my backyard looks AMAZING!!!! Would 1000% recommend to anyone!
Price assessment: Reasonable price
Services: Stone landscaping, Walkway landscaping, Landscape design construction
Kathy Mulgrew7 reviewsiTotal number of Google reviews Kathy has written across all businesses on Google Maps, not just this one.
Splendid Garden has been my landscaping company for 15 years and I highly recommend them! Elizabeth has developed and executed beautiful designs and her crew does an excellent job every week taking care of my home.
Mathew Zimmerman1 reviewiTotal number of Google reviews Mathew has written across all businesses on Google Maps, not just this one.
The staff was very helpful throughout the whole process. Very easy to get a hold of and would take the time to answer any and all questions. The installers/workers did a great job!
Price assessment: Reasonable price
Services: Landscape design construction, Rock landscaping, Landscape installations
Kaajal PatelLocal Guide · 8 reviewsiTotal number of Google reviews Kaajal has written across all businesses on Google Maps, not just this one.
I had an outstanding experience working with Kate and the team at Splendid Gardens. Kate is an incredible project manager and truly an expert in all things landscaping and outdoor plants. Her knowledge is impressive, and she is incredibly patient when explaining options, answering questions, and helping me understand what would work best for my space.
What impressed me most was her communication and attention to detail. Kate stayed on top of every aspect of the project, stopped by multiple times to check on the progress, and always made sure I knew exactly what was happening. She is professional, responsive, organized, and genuinely cares about the quality of the finished project.
Everything was completed within the exact timeframe promised, and the results exceeded my expectations. Kate and her team did a phenomenal job from start to finish. I would highly recommend Kate and Splendid Gardens to anyone looking for a knowledgeable, dependable, and talented landscaping team!
Price assessment: Reasonable price
Services: Landscape design construction
Susan Demarest9 reviewsiTotal number of Google reviews Susan has written across all businesses on Google Maps, not just this one.
We’ve had an outstanding experience with Splendid Gardens. Their landscape maintenance team consistently does an excellent job keeping our property looking beautiful, healthy, and meticulously cared for. Their attention to detail and pride in their work are evident every time they’re here.
Johnathan Hagood2 reviewsiTotal number of Google reviews Johnathan has written across all businesses on Google Maps, not just this one.
What a JOY! I'm not even sure where to begin. My yard had been decimated by soil erosion (lost about 6 inches over a 10-year period), neighboring tree roots, moles, growing trees in and around that had created a ton more shade, overrun by weeds and then overtreated with pre-emergent until it was just this side of a deserted lot that filled the sidewalk every time the sprinklers went off trying to save what was left in my flower beds. (And ultimately a rightly-served uh-oh from the HOA.) I was connected to Splendid Gardens through a local realtor friend (@Heather Schmidt) and from my first time meeting with Splendid Gardens it was ON. Owner Elizabeth was a delight and a professional to work with. She took time to listen to my concerns, what I had tried over the last several years and what I did and didn't like, and what I did and didn't want.
I knew this wasn't going to be done cheaply - either literally or figuratively. I had invested what I thought was a decent amount 10 years prior in putting a pool in some backyard hardscaping and landscaping around it, but didn't think about investing same in the rest of the backyard, much less the front yard. And I had been spending a LOT of money every year on patchwork approaches to replacing dirt (cheap, then expensive), grass seed, grass plugs, etc. Spurge, sedge and carpetgrass - those I could grow!! Nothing else took season to season and then year to year. Organic and expensive, big box but still expensive, bigger box and cheaper. And then there was the NotSoGreat slab leak of 2024 that then created some other adventures. As well, the fence needed replacing (which happened first, thanks to @Texas Best Fence & Garden), and the moles needed to be dealt with (thanks to @Gopher Genius).
What Splendid Gardens did - well, the results are beyond beautiful. The images Elizabeth initially shared with me for her proposal were terrific - but they paled greatly in comparison to the real deal. The textures, the subtle drama, the sheer beauty!!! I have so many new oases in my front and back yards - and they were a joy to share this weekend over the Fourth of July. It's all that I had hoped for and didn't know enough that I could prompt A-I properly enough to get there. But Elizabeth got it.
In addition to the beautiful work, they also cleaned up after themselves every single day, and then even power washed my (now old by comparison) patio when they were finished. Elizabeth re-arranged all my patio furniture, giving me all these new lovely seating areas I now have, with a spectacular view from anywhere I sit. They re-programmed the Rachio sprinkler system for me, left me with detailed instructions of what needs to be done when for my lawn and treatment services to be resumed, etc. And are basically on-call for spot treatment issues if I see anything that does not look right.
It's all these "little" extras that are so extra meaningful - I work - a lot. I wasn't home during any of their work hours, so it was just an occasional text if they needed me for anything. Knowing that there is this level of customer support post-installation is just as important as the beauty and usefulness and purposefulness of the installation itself.
(PS - the first two pix are just examples of the very sad state of affairs in the BEFORE.)
PPS - there was a teen-einsy part of my side yard that I didn't have Splendid Gardens touch in the front or back. Mostly because there wasn't much that could be done with/on it. Or so I thought... But I'm now kind of regretting I didn't finish the job...
Price assessment: Great price
Services: Stone landscaping, Walkway landscaping, Landscape design construction, Rock landscaping, Grass seeding, Landscape installations, Patio design, Lawn landscaping, Pool landscaping, Yard landscaping, Garden design, Garden landscaping, Landscape design, Yard drainage, Hardscaping, Driveway or walkway paving, Backyard landscaping, Landscaping design
Kim Butler3 reviewsiTotal number of Google reviews Kim has written across all businesses on Google Maps, not just this one.
Elizabeth and team did a wonderful job with our landscaping. We wanted some front of the house improvements before a party. She accommodated the schedule and worked with us on value engineering the design to fit our budget. I think the true test is when you like what Splendid did even more 9 months after they completed the job. The type of plantings were perfect for the sunlight level and they have filled in beautifully. I highly recommend Splendid for your landscaping needs.
