Larry Kaufman3 reviewsTotal number of Google reviews Larry has written across all businesses on Google Maps, not just this one.
Review from Google · view on Googleentire team did a great job
SportProsUSA
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%86+54.6Reliability 28%83+23.4Replies to reviews 8%51+4.2Momentum penalty74−2.6Experts Score= 80Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#8 of 20 backyard court installersPosition by Experts Score among all companies we track in this category. · better than 63%
4.9 ★★★★★ 60 Google reviews · 23 photos
93%five-star reviews
4.67★last 12 monthsAverage stars on reviews from the last 12 months only.
3.2%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
78%reviews answered by the owner
Jul 2026latest review
SportProsUSA at a glance
Google reviewers rate SportProsUSA 4.9 out of 5 stars based on 60 reviews, with the owner responding to 78 percent of them. Customers frequently praise the company for professional installation, maintenance, and design services, highlighting responsive communication, competitive pricing, and thorough project coordination. While most feedback is positive, a recurring criticism involves slow response times, with one long-time client noting that delayed replies negatively impacted their organization's professionalism.
- Google rating: 4.9 out of 5 from 60 reviews (93% five-star).
- Reviews on this page: 60 Google reviews (53 with written comments, 8 with photos).
- Owner responses: the business replied to 78% of reviews.
- Most recent review: July 24, 2026.
- Service: Backyard Court Installer serving Elizabeth, New Jersey.
Data from Google, last updated October 29, 2026.
Score profile vs other backyard court installers
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.SportProsUSA: 86/100 on this factor. Category median: 83.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.SportProsUSA: 83/100 on this factor. Category median: 82.A
83
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 50.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 95.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.SportProsUSA: 74/100 on this factor. Category median: 100.B
74
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.SportProsUSA: 51/100 on this factor. Category median: 26.C
51
Bar = this company · dark tick = category median.
Star ratings
60 Google reviews we collected
- 5 stars5693%
- 4 stars23%
- 3 stars12%
- 2 stars12%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 53 written reviews
- Praise9498%
- Complaints22%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude2930%
- Quality & results2223%
- Would recommend1314%
- Speed & response1213%
- Price & value99%
- Communication77%
- Honesty & trust44%
What customers talk about
We read 53 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Again, professionally handled, looks terrific and really pleased with the outcome.”
“SportsProsUSA is truly doing an amazing job—thank you, Aimee!”
“We highly recommend the SportProsUSA team to anyone looking to put in a sports play area.”
“…to review our request in person on a Sunday, to Aimee, who was super responsive and friendly, to Alec who was the most professional, polite, and proac…”
“SportProsUSA has done a great job for my house at a very good price.”
“We have been communicating with Aimee Peterson regarding pricing for redoing our rink boards and surface.”
“y worked with Sport Pros USA on a new construction project in NYC and honestly they were so professional, so helpful and always went above and beyond…”
People customers mention
- Aimee 11 reviews
- Thomas 6 reviews
- Sam 5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
MikeLocal Guide · 53 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★
I've worked with SportPros for a few years now, and unfortunately they've become slow in their response time, making my org look unprofessional. I am now considering other service providers.
Dan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Second time we’ve used Sport pros USA to clean up our court, and couldn’t be more pleased with the workmanship. Additionally, this time had them replace a 30 year-old basket, backboard and stanchion. Again, professionally handled, looks terrific and really pleased with the outcome.
ScottLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Stellar organization. Very professional and ALWAYS do a great job! Thomas and Aimee are top notch!
Julia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
We recently worked with Sport Pros USA on a new construction project in NYC and honestly they were so professional, so helpful and always went above and beyond to help us with anything we needed. Their workmanship and professionalism was always top tier. We would definitely use their services again on further projects. Thanks again!!
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★
They were competitive on price and responsive to any inquiries regarding my order.
linda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★
Sport pro is a great company! They did a wonderful job on our new sport court! They are easy to work with and friendly. Aimee and Ray are the best!! We would definitely recommend them ! Our family has made so many great memories in our own backyard!!
Photos
Customer reviews
4.9 ★★★★★ 60 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
Mike EvansLocal Guide · 53 reviewsTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI've worked with SportPros for a few years now, and unfortunately they've become slow in their response time, making my org look unprofessional. I am now considering other service providers.
Response from the owner · 11 months ago
Thank you for the amazing review. We truly appreciate your continued trust and it means a lot to hear that our professionalism and responsiveness stand out. Aimee takes great pride in taking care of our clients and we are glad she has made your experience so smooth. We are grateful to be your go to team.
Dan Pincus8 reviewsTotal number of Google reviews Dan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSecond time we’ve used Sport pros USA to clean up our court, and couldn’t be more pleased with the workmanship. Additionally, this time had them replace a 30 year-old basket, backboard and stanchion. Again, professionally handled, looks terrific and really pleased with the outcome.
Scott RothschildLocal Guide · 21 reviewsTotal number of Google reviews Scott has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleStellar organization. Very professional and ALWAYS do a great job! Thomas and Aimee are top notch!
Julia Underwood4 reviewsTotal number of Google reviews Julia has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWe recently worked with Sport Pros USA on a new construction project in NYC and honestly they were so professional, so helpful and always went above and beyond to help us with anything we needed. Their workmanship and professionalism was always top tier. We would definitely use their services again on further projects. Thanks again!!
Michael Piperato2 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey were competitive on price and responsive to any inquiries regarding my order.
Response from the owner · 11 months ago
Michael, thank you for your feedback. I am glad our pricing and communication met your expectations, and I am sorry we fell short of providing a five star experience. If you are open to sharing more about how we can improve, we would truly appreciate reaching out to discuss further. Thank you for choosing SportProsUSA. - Shannon Lance
linda palumbo5 reviewsTotal number of Google reviews linda has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSport pro is a great company! They did a wonderful job on our new sport court! They are easy to work with and friendly. Aimee and Ray are the best!! We would definitely recommend them ! Our family has made so many great memories in our own backyard!!
Response from the owner · a year ago
Thank you for the awesome review! We're so happy you're loving your new sport court. Aimee and Ray will be thrilled to hear your shoutout—they truly are the best!
Matthew Secemski1 reviewTotal number of Google reviews Matthew has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAmazing experience from start to finish. I would give 6 stars if I can. From initial consultation to planning to installation, everyone on the team was the ultimate professional and gave me great confidence my court was going to be A+.
Response from the owner · 11 months ago
Thank you so much for the amazing review. We are grateful for your trust and thrilled to hear your experience was A+. It was a pleasure working with you and your court looks incredible.
Bella Soudry4 reviewsTotal number of Google reviews Bella has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI got my home court installed in my basement and could not be happier!! It’s perfect and I never plan on changing it. The designing is immaculate thank you so much!
Response from the owner · 11 months ago
Thank you for the incredible feedback. We are so glad you love your new basement court. Enjoy every minute of it and thank you for choosing SportProsUSA.
Scott Hvozdovic Jr6 reviewsTotal number of Google reviews Scott has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSport Pros USA has world class customer service from initial concept to execution. The whole process was seamless. From construction to completion they were there every step of the way. We just hit 10 years with our sport court and we have loved it since day 1. We have made several memories over the years from countless nights playing basketball, volleyball, pickle ball as well as graduation/birthday parties and an engagement party for our youngest. You name it we have a party on our court. We are so happy that it was Sport Pro USA that made our family’s dreams come true. In 2018 we made a video on how much we love our sport court and it has only grown since. If you are thinking about putting a sport court in your backyard Sport Pros USA is the right company for the job.
Response from the owner · 11 months ago
Scott, thank you for this incredible review. It has been such a pleasure watching your family grow with the court over the years. Knowing it has been part of so many memories means everything to us. We are grateful you chose SportProsUSA and even more grateful for your continued trust and support. Enjoy many more years on the court. - Shannon
Business details
- Address: 500 W Main St, Wyckoff, NJ 07481
- Phone: (201) 485-8520
- Website: sportprosusa.com
- Service area: Elizabeth, NJ