Analyzing 7,359,8727.4M ReviewsFor 20,84320.8K Experts

Experts Reviews · Company report
Spot-On Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%87+21.1Value 14%86+12.2Replies to reviews 7%100+7.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Spot-On Plumbing

Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 24 sump pump repair services · 4.9★ from 606 Google reviews

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Report card

Percentile vs other sump pump repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Spot-On Plumbing is better than 90% of sump pump repair services.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Spot-On Plumbing is better than 87% of sump pump repair services.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Spot-On Plumbing is better than 100% of sump pump repair services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Spot-On Plumbing is better than 86% of sump pump repair services.A
86
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Spot-On Plumbing is better than 100% of sump pump repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Spot-On Plumbing is better than 100% of sump pump repair services.A
100

Reviews for your job

Customers hired Spot-On Plumbing for 8 kinds of job.

Spot-On Plumbing for garbage disposal installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,400–1,600
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$376–$760
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Garbage disposal installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#15 / 19
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Garbage disposal installation”

Gerald3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Alec, and associate showed up on time, provided excellent service and were very thorough in explaining and answering my questions about the install of the new commode and garbage disposal. The quality of their work was beyond my expectations and the price was fair! They left the bathroom and kitchen cleaner than…

Paid $1,400–1,600Great priceGarbage disposal installationToilet installation
Jeff2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Scheduled quickly, on time, and work done very well. A joy to work with. Jeff Hughes

Paid $200–300Reasonable priceGarbage disposal installationPlumbing pipe repair
Marc9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I was very professional and easy to talk to. Left the house just as they found it.

Paid $400–500Reasonable priceGarbage disposal installation
Lydia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Came right on time, very polite, knowledgeable about my problem and fixed in a timely manner. Will use again.

Paid $100–200Reasonable priceGarbage disposal installation
Kori12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Nate and his partner did a great job replacing our leaky old kitchen faucet and garbage disposal. I’d definitely work with them again on future repairs or projects.

Garbage disposal installation
ALocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Spot on was thorough and AFFORDABLE. We were quoted from many (popular) plumbers in town who were so astonishingly overpriced. Scott and his team did a wonderful job for a sane price point. You’ll be our preferred team from now on. Thanks!

Garbage disposal installationService not listed+ Responsiveness+ Punctuality+ Quality

Price

$680+42% vs typical sump pump repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 65%Overpriced 5%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Water heater installation37$1.2k–$2.8k
Plumbing pipe repair33$278–$1.2k
Plumbing leak detection32$228–$542
Toilet repair21$248–$559
Water heater repair18$246–$706
Plumbing leak repair15$251–$654
Faucet repair15$228–$645
Outdoor plumbing system repair12$261–$2.2k

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