Analyzing 7,261,8717.3M ReviewsFor 20,58520.6K Experts
Google reviewers rate Spot-On Plumbing 4.9 out of 5 based on 606 reviews, noting that the owner responds to all feedback. Customers frequently praise the company for punctuality, professional communication, and fair pricing during services like leak repairs, water heater replacements, and drain inspections. However, several low-star reviews criticize the high cost of service calls and minor repairs, with some customers reporting that they were charged full fees even when no fix was completed or when quotes seemed excessive compared to competitors.
Data from Google, last updated November 1, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.
Bar = this company · dark tick = category median.
606 Google reviews we collected
Phrases our text analysis found in 503 written reviews
Price verdicts customers left with their Google review
Middle half of what 107 customers paid ($317–$1.6k) · gold mark = category median.
How often each topic comes up in the written reviews
We read 503 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They are extremely professional and make dealing with an emergency way less stressful.”
“They found time to get someone out here super fast.”
“Honest local high quality work at a good price can't ask for more”
“I paid $75 for the call and he didn't fix my toilet”
“I highly recommend Spot-On Plumbing for all your plumbing needs.”
“Not great service, they didnt even check properly , I dont recommend them and pricy too”
“The quality of their work was beyond my expectations and the price was fair!”
“The pricing for the leak detection and plugging was reasonable (hence the 2 stars) but the quality of work definitely made it feel overpriced.”
“Efficient and professional, they explain the situation in an easy-to-understand manor.”
“Because he built our trust we had him back to do additional work and the results were outstanding.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Spot-On Plumbing for 8 kinds of job. Pick one to see what they paid and said.
Alec came out on time, gave me a solid estimate, and walked me through the replacement of my water heater and pressure valve. Spot-On Plumbing was on time and on budget. I will definitely call on them if I need any plumbing work in the future.
I have to say in our time of need Spot-On came out the day I called, assessed the job and came back the next day and completed the work. Gio was professional and courteous and Scott and Amy are great. Understood how stressed I was and worked magic. I highly recommend Spot-On Plumbing for all your plumbing needs. I will not go anywhere else.
Had a great experience with Spot On Plumbing! Alec, our technician, did an excellent job and was very professional and friendly. Amy was also great and kept us updated throughout the entire process. Communication was excellent from start to finish, and everything was handled smoothly. Very happy with their service and would definitely recommend them!
I went with them cause of the reviews and urgency. They fixed a leak I had with the supply line breaking inside the foundation but the whole experience was pretty bad. They made very random holes in the drywall without any regard for how it will be put back together, and broke and threw away the pieces so I can't…
Alec did an excellent job!! He fixed our leaks quickly and accurately and was extremely polite He sets an excellent example for workmanship and customer focus.
This company is fantastic! As a Realtor and property manager I have dealt with many plumbing companies over my 26 year career. Spot-On Plumbing is my favorite of all of 'em! They are knowledgable, professional, prompt, courteous, maintain clean job sites and the owner's of the company are heavily involved in the…
| Job | Reviews | Category typical |
|---|---|---|
| Water heater installation | 37 | $1.2k–$2.8k |
| Plumbing pipe repair | 33 | $278–$1.2k |
| Plumbing leak detection | 32 | $228–$542 |
| Toilet repair | 21 | $248–$559 |
| Water heater repair | 18 | $246–$706 |
| Plumbing leak repair | 15 | $251–$654 |
| Faucet repair | 15 | $228–$645 |
| Outdoor plumbing system repair | 12 | $261–$2.2k |
4.9 ★★★★★ 606 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Again these guys saved the day. I can’t recommend them enough. They are extremely professional and make dealing with an emergency way less stressful. They are the best.
100% recommend them! We had a leaky sink/faucet and contacted them. They found time to get someone out here super fast. Alec diagnosed the problem and gave me a couple of options. I never felt pressured to pick anything at that moment, like with other companies we’ve had come out. Then they fixed it super quick for a great price. When expecting the plumber, they gave me a 30-minute notice of when he would be here, and even sent a photo and name beforehand of who would show up, which I really appreciated. Great company.
Thank you so much for the wonderful review and recommendation Brittney! We're glad Alec provided excellent service, explained your options, and made the process stress-free. We take pride in honest pricing, clear communication, and keeping our customers informed every step of the way. We truly appreciate your trust and support. We'll always be Spot-On for you!
The whole team at Spot-On Plumbing was timely, professional, provided updates all along the way and was far more agreeable from a price standpoint in comparison to others. Grateful to have had them in my corner for this emergency fix!
Thank you so much for your kind words and for trusting Spot-On Plumbing during your plumbing emergency Cody! We know how stressful unexpected plumbing issues can be, and we're glad our team was able to provide timely service, clear communication, and fair pricing throughout the process. We truly appreciate your support and are grateful we could be in your corner when you needed us most. Remember, we'll always be Spot-On for you!
Nate and the Spot-On folks are always awesome to deal with. Efficient and professional, they explain the situation in an easy-to-understand manor. Highly recommend them!
Thank you so much for the wonderful review and recommendation Amy! We're glad to hear Nate and the Spot-On Plumbing team provided efficient, professional service while taking the time to explain everything clearly. Customer education and communication are important to us, and we truly appreciate your continued trust and support!
Chaz and Scott answered all our questions and they were prompt, efficient and extremely professional! Highly recommend Spot-On Plumbing.
Thank you so much for the wonderful 5-star review Leland! We're thrilled to hear that Chaz and Scott provided prompt, efficient, and professional service while taking the time to answer all your questions. At Spot-On Plumbing, we believe great communication and customer education are just as important as quality workmanship. We truly appreciate your recommendation and look forward to being Spot-On for you whenever you need us!
Spot on Plumbing was fantastic!! I called to inquire about getting new toilets and within 2 days they were installed!! They were very prompt, professional and efficient! The job was done within hours! Thank you Spot on, I will definitely refer you!!
Thank you so much for your fantastic review Jane! We’re thrilled to hear that our team was able to get your new toilets installed so quickly and that you were pleased with our prompt, professional, and efficient service. We truly appreciate your trust in our team and your willingness to recommend us to others. Thank you for choosing Spot-On Plumbing! We will always strive to be Spot-On for you!
Scott and Amy from Spot on plumbing are amazing. They are 100% the kind of Company I like doing business with They rock. PS they the best looking and cleanest plumbers ever July 30th alec came by he was awesome
Hi Bill, thank you for the review! So happy to hear our company gave you the best care and were clean and professional. We appreciate you choosing our business for your plumbing problems and hope you have a great week!
Chaz was very informative about he was doing and very knowledgeable, polite.
Thank you for your kind review Mario! We're glad to hear that Chaz provided knowledgeable, professional, and courteous service while taking the time to explain the work being performed. At Spot-On Plumbing, we believe in keeping our customers informed so they can feel confident in the services we provide. We appreciate your trust and look forward to serving you again!
Honest local high quality work at a good price can't ask for more
Thank you for the kind words Kristoffer! We truly appreciate your support and are proud to provide honest, high-quality plumbing service at a fair price. Thank you for choosing Spot-On Plumbing!
Alec came out on time, gave me a solid estimate, and walked me through the replacement of my water heater and pressure valve. Spot-On Plumbing was on time and on budget. I will definitely call on them if I need any plumbing work in the future.
Thank you so much for the great review Boy! We’re glad Alec was able to walk you through the water heater and pressure valve replacement and make the process easy to understand. We truly appreciate you trusting Spot-On Plumbing with your home and look forward to being there whenever you need us. We will be Spot-On for you!
Analyzing 7,261,8717.3M ReviewsFor 20,58520.6K Experts
