Experts Reviews · Company report
Spot-On Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%87+21.1Value 14%86+12.2Replies to reviews 7%100+7.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Spot-On Plumbing

Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 24 sump pump repair services · 4.9★ from 606 Google reviews

Report card

Percentile vs other sump pump repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Spot-On Plumbing is better than 90% of sump pump repair services.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Spot-On Plumbing is better than 87% of sump pump repair services.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Spot-On Plumbing is better than 100% of sump pump repair services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Spot-On Plumbing is better than 86% of sump pump repair services.A
86
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Spot-On Plumbing is better than 100% of sump pump repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Spot-On Plumbing is better than 100% of sump pump repair services.A
100

Reviews for your job

Customers hired Spot-On Plumbing for 8 kinds of job.

Spot-On Plumbing for plumbing leak detection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.32
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$228–$542
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak detection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#17 / 20
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.95%

All 32 Google reviews tagged “Plumbing leak detection”

laetitia15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Again these guys saved the day. I can’t recommend them enough. They are extremely professional and make dealing with an emergency way less stressful. They are the best.

Great pricePlumbing leak detection
Kristoffer4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Honest local high quality work at a good price can't ask for more

Great priceDrain cleaningPlumbing leak detectionSewer cleaning
SwarupLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★

I went with them cause of the reviews and urgency. They fixed a leak I had with the supply line breaking inside the foundation but the whole experience was pretty bad. They made very random holes in the drywall without any regard for how it will be put back together, and broke and threw away the pieces so I can't…

Paid $600–800OverpricedPlumbing leak detection
JJLE9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We have a 30-year-old house and, over the years, have used quite a few local plumbing companies. We found Spot On through a mailer coupon, and I’m so glad we did! We had a plumbing emergency on a weekend when water started leaking from our upstairs tub into the living room. Panicking, I grabbed the mailer off the…

Paid $800–1,000Reasonable priceDrain cleaningPlumbing leak detectionSewer cleaning
Chris7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

This company is fantastic! As a Realtor and property manager I have dealt with many plumbing companies over my 26 year career. Spot-On Plumbing is my favorite of all of 'em! They are knowledgable, professional, prompt, courteous, maintain clean job sites and the owner's of the company are heavily involved in the…

Paid $2,000+Reasonable priceToilet repairWater heater installationPlumbing leak detection
LindaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Alec from Spot-On Plumbing had been called by our neighbor that thought the leak was on their property. Alec quickly discovered the water leak was on our property. He came over and showed us. He explained what was happening as well as the estimated cost for repairs. He and a helper found the leak and replaced the…

Paid $1,000–1,200Not surePlumbing leak detectionPlumbing pipe repair
ChristineLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

This company is top notch, we had a water leak on a Friday late afternoon, they came out on Saturday morning they were able to find our water line direction me and my husband worked on busting up the concrete driveway (which was our choice to save a little money)and we were able to find the source of the leak. We…

Paid $1,000+Reasonable pricePlumbing leak detectionPlumbing pipe repair
Brenda9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Love these guys! They clearly explained their courses of action to determine where an upstairs link was coming from in my house, and were upfront about their pricing before doing the work. Very personable and professional.

Reasonable pricePlumbing leak detection
Michael5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Nate and the other gentleman were very professional and courteous. I highly recommend Spot-On.

Paid $200–400Reasonable pricePlumbing leak detection
Phyllis6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Excellent work and customer service! Highly recommend!

Paid $400–600Great pricePlumbing leak detectionWater heater repair
StacyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Lorenzo and John were awesome! We had a water leak in our front yard, which was flowing out into the street. I called Spot-On Plumbing at 9:30 am and they had someone out by 12pm! They found the leak and had it fixed relatively quickly. They were also able to answer my questions about rerouting the main pipe and…

Paid $800–1,000Reasonable pricePlumbing leak detectionPlumbing pipe repairOutdoor plumbing system repair
Ginnie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I called at 3pm, they were onsite at 9am the next day. Nate and Gio were outstanding. Sourced the leak immediately and had it fully repaired and done in less than 3 hours. They helped with some exterior faucet repairs on the spot. Referred Brandon with AllDone for restoration. Highly recommend!

Paid $1,000+Great pricePlumbing leak detectionPlumbing pipe repairFaucet repair
Jake7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

This company is amazing. Scott and Amy at Spot On Plumbing were incredibly communicative and professional throughout the entire process. Scott especially stood out—he took the time to call and walk us through everything step by step, making sure we fully understood what was going on. They were thorough and went the…

Reasonable pricePlumbing leak detection
Caitlin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★

Spot On Plumbing has been great. Scott took the time to come out and give us an estimate after another plumbing company had given me a half ass’d estimate. We originally had a few breaks due to roots and unfortunately found another in my master bath. With being a new homeowner, I was terrified dealing with this.…

Customer photo from Caitlin's review
Paid $1,000+Great pricePlumbing leak detectionPlumbing pipe repair
Jason4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Spot On Plumbing is the absolute best! I wish I had known about them sooner. They fixed major problems with tree roots getting in my sewer line. The plumbers were very nice and complete pro’s. I would definitely recommend.

Paid $1,000+Great priceToilet repairPlumbing leak detectionWater tank installation
John7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Very friendly efficient answered all of our questions and got the job done on time highly recommend spot on plumbing

Paid $1,000+Reasonable pricePlumbing leak detectionPlumbing pipe repairOutdoor plumbing system repair
Debra5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Excellent service. Very thorough. Alec was super friendly. Everything done with great care. I will use they're services if needed.

Paid $1,000+Reasonable pricePlumbing leak detectionFaucet repairWater heater repair
Nathan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Timely and professional. Great job.

Paid $800–900Reasonable pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
Courtney12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

AMAZING customer service! Matt thoroughly explained everything.

Plumbing leak detection
Michaela11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I had a wonderful experience with Spot-On finding and stopping a leak from my dishwasher. The guys were professional, kept things clean, were obviously very knowledgeable. I will definitely use them again and again! Also a big thanks for the speedy response time!

Plumbing leak detection
No1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Absolutely love how professional an amazing they are! The people on the phone are just the sweetest! The guys that came out were awesome! Will definitely recommend!!

Paid $500–600Great pricePlumbing leak detectionService not listed
dianeLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My husband tried to fix the sink but he couldn’t. Spot did a great repair. The problem was different than what my husband thought.

Paid $300–400Reasonable pricePlumbing leak detection
Thomas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Spot-On Plumbing was awesome. Nate and Matt came out, found my leak right away, and fixed it quickly. Both were professional and easy to talk to. They explained what was going on and made the whole process stress free. I’m really glad I found a good friendly small company that knows what they’re doing. They’ll be my go-to plumbers from now on. Thank you

Reasonable pricePlumbing leak detectionPlumbing pipe repair
Joseph9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Spot on did a great job getting a leak resolved. They were very thorough and had a great attitude.

Plumbing leak detectionPlumbing pipe repair
Gail1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Excellent service, professional, knowledgeable, thorough and very kind. Thank you with sincere appreciation. Gail Mitcham

Paid $1–100Reasonable pricePlumbing leak detection
C.6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We had a main-line pipe break in our front yard. Nick and Matthew did an amazing job on what turned out to be a much more challenging project than expected. They kept us updated throughout the process and stayed professional and positive the entire time. Despite the unexpected challenges, they finished the entire…

Plumbing leak detectionPlumbing pipe repairPlumbing leak repair
MARILYNLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Scott was amazing!!! Came out on 104 temp to fix my plumbing so my water bill will be lower! No more $400 a month bills. Yeah. Thank you!!! Thank you!!!

Drain cleaningPlumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Jennilynn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Repairs were done quickly, and the entire process was explained in detail. They assisted me with all aspects of the repair, including working with restoration company. Would highly recommend.

Plumbing leak detectionPlumbing leak repairPlumbing pipe repair
MukitLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Very professional, that is most needed. Keep it up. Thanks for your help and service.

Plumbing leak detectionPlumbing leak repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Alyssa9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Rating only, no written review.

Reasonable pricePlumbing leak detectionPlumbing pipe repair
Eva7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Plumbing leak detection
James4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Rating only, no written review.

Plumbing leak detection+ Responsiveness+ Punctuality+ Professionalism

Price

$680+42% vs typical sump pump repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 65%Overpriced 5%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Water heater installation37$1.2k–$2.8k
Plumbing pipe repair33$278–$1.2k
Plumbing leak detection32$228–$542
Toilet repair21$248–$559
Water heater repair18$246–$706
Plumbing leak repair15$251–$654
Faucet repair15$228–$645
Outdoor plumbing system repair12$261–$2.2k

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