Experts Reviews · Company report
Spot-On Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%87+21.1Value 14%86+12.2Replies to reviews 7%100+7.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Spot-On Plumbing

Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 24 sump pump repair services · 4.9★ from 606 Google reviews

Report card

Percentile vs other sump pump repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Spot-On Plumbing is better than 90% of sump pump repair services.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Spot-On Plumbing is better than 87% of sump pump repair services.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Spot-On Plumbing is better than 100% of sump pump repair services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Spot-On Plumbing is better than 86% of sump pump repair services.A
86
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Spot-On Plumbing is better than 100% of sump pump repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Spot-On Plumbing is better than 100% of sump pump repair services.A
100

Reviews for your job

Customers hired Spot-On Plumbing for 8 kinds of job.

Spot-On Plumbing for plumbing pipe repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.33
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$278–$1.2k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 20
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 33 Google reviews tagged “Plumbing pipe repair”

Chris7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

This company is fantastic! As a Realtor and property manager I have dealt with many plumbing companies over my 26 year career. Spot-On Plumbing is my favorite of all of 'em! They are knowledgable, professional, prompt, courteous, maintain clean job sites and the owner's of the company are heavily involved in the…

Paid $2,000+Reasonable priceToilet repairWater heater installationPlumbing leak detection
Jeff2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Scheduled quickly, on time, and work done very well. A joy to work with. Jeff Hughes

Paid $200–300Reasonable priceGarbage disposal installationPlumbing pipe repair
LindaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Alec from Spot-On Plumbing had been called by our neighbor that thought the leak was on their property. Alec quickly discovered the water leak was on our property. He came over and showed us. He explained what was happening as well as the estimated cost for repairs. He and a helper found the leak and replaced the…

Paid $1,000–1,200Not surePlumbing leak detectionPlumbing pipe repair
R6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great plumbers. Really appreciate that I called late one afternoon and they were available the very next morning, which was exactly what we wanted.

Plumbing pipe repair
Austin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Spot-On Plumbing always does a great job for us. Great company to do business with!

Paid $800–1,000Reasonable pricePlumbing pipe repair
ChristineLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

This company is top notch, we had a water leak on a Friday late afternoon, they came out on Saturday morning they were able to find our water line direction me and my husband worked on busting up the concrete driveway (which was our choice to save a little money)and we were able to find the source of the leak. We…

Paid $1,000+Reasonable pricePlumbing leak detectionPlumbing pipe repair
StacyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Lorenzo and John were awesome! We had a water leak in our front yard, which was flowing out into the street. I called Spot-On Plumbing at 9:30 am and they had someone out by 12pm! They found the leak and had it fixed relatively quickly. They were also able to answer my questions about rerouting the main pipe and…

Paid $800–1,000Reasonable pricePlumbing leak detectionPlumbing pipe repairOutdoor plumbing system repair
Steven8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Wow what an incredible experience. I never thought I would say that about a plumbing company. Fast and fair priced! Matt the plumber that came out was incredibly professional with and honest assessment and solution for my plumbing issue. I would definitely recommend

Paid $200–300Great pricePlumbing pipe repair
Ginnie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I called at 3pm, they were onsite at 9am the next day. Nate and Gio were outstanding. Sourced the leak immediately and had it fully repaired and done in less than 3 hours. They helped with some exterior faucet repairs on the spot. Referred Brandon with AllDone for restoration. Highly recommend!

Paid $1,000+Great pricePlumbing leak detectionPlumbing pipe repairFaucet repair
Caitlin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★

Spot On Plumbing has been great. Scott took the time to come out and give us an estimate after another plumbing company had given me a half ass’d estimate. We originally had a few breaks due to roots and unfortunately found another in my master bath. With being a new homeowner, I was terrified dealing with this.…

Customer photo from Caitlin's review
Paid $1,000+Great pricePlumbing leak detectionPlumbing pipe repair
Jason4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Spot On Plumbing is the absolute best! I wish I had known about them sooner. They fixed major problems with tree roots getting in my sewer line. The plumbers were very nice and complete pro’s. I would definitely recommend.

Paid $1,000+Great priceToilet repairPlumbing leak detectionWater tank installation
John7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Very friendly efficient answered all of our questions and got the job done on time highly recommend spot on plumbing

Paid $1,000+Reasonable pricePlumbing leak detectionPlumbing pipe repairOutdoor plumbing system repair
Kjell5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I’ve been dealing with a low pressure symptom for some time. I was very happy to find out it wasn’t a leak. The house is between 10 and 15 years old. PRV went bad. To be honest, it’s been bad for a while. I called around 330 on a Friday. Matt showed up a little after 4. He was able to quickly diagnose the main…

Reasonable pricePlumbing pipe repair
lyndaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

During this current winter weather we had a pipe burst. We only discovered it at 4pm on Monday. We started calling plumbers and received a lot of recorded messages. Several could come in two to three days. We were without water and because we had to shut the water off quickly, we had no water saved in the tubs or…

Paid $300–400Reasonable pricePlumbing pipe repair
Nathan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Timely and professional. Great job.

Paid $800–900Reasonable pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
RenLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Spot-On Plumbing did a great job with our toilet drain pipe repair which included foundation work to get to the drain pipe. Almost all the work was pretty much done in one day. Very professional, communicated well and did a great job protecting our floors and keeping the dust to a minimum. We will definitely be calling them again for all plumbing services.

Paid $1,000+Reasonable priceToilet repairPlumbing pipe repairSewer repair
D1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Thank you Spot-on Plumbing experts. Nat and Giovanni, without wasting any time, were able to locate the leak we had. They were polite and did an excellent job with repairs. Amy the office manager worked with our budget and we were very grateful and confident the if any other issues arrise, we can trust the Spot-on Plumbing professionals.

Great pricePlumbing pipe repair
buffbeauty7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Wonderful experience with this company, from the office to the service repair guys. I would highly recommend Spot-On. Xoxo

Paid $1,000+Great priceToilet repairPlumbing pipe repairSewer cleaning
Linda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

From first contact with this company, the communication and friendliness has been exceptional.

Plumbing pipe repairFaucet repair
Thomas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Spot-On Plumbing was awesome. Nate and Matt came out, found my leak right away, and fixed it quickly. Both were professional and easy to talk to. They explained what was going on and made the whole process stress free. I’m really glad I found a good friendly small company that knows what they’re doing. They’ll be my go-to plumbers from now on. Thank you

Reasonable pricePlumbing leak detectionPlumbing pipe repair
Joseph9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Spot on did a great job getting a leak resolved. They were very thorough and had a great attitude.

Plumbing leak detectionPlumbing pipe repair
KathrynNLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Nate was prompt, courteous, and professional. He diagnosed it problem and was upfront about the cost of repair. It was finished AND cleaned up by lunch! W HIGHLY RECOMMEND!

Paid $200–300Great pricePlumbing pipe repairFaucet installation
C.6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We had a main-line pipe break in our front yard. Nick and Matthew did an amazing job on what turned out to be a much more challenging project than expected. They kept us updated throughout the process and stayed professional and positive the entire time. Despite the unexpected challenges, they finished the entire…

Plumbing leak detectionPlumbing pipe repairPlumbing leak repair
Carrington7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent service. They did exactly what they said, showed up exactly when they said they would and all of the team was incredibly courteous.

Reasonable pricePlumbing pipe repair
MARILYNLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Scott was amazing!!! Came out on 104 temp to fix my plumbing so my water bill will be lower! No more $400 a month bills. Yeah. Thank you!!! Thank you!!!

Drain cleaningPlumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
KatieLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

We called Spot-On to give us an estimate for improving hot water flow through our house. Within minutes, Scott identified an incredibly dangerous carbon monoxide situation with our hot water heater setup in the attic that the inspector clearly didn’t catch when we purchased the house. (Note to former owners of our…

Plumbing pipe repairWater heater repairService not listed+ Responsiveness+ Quality+ Professionalism
Jennilynn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Repairs were done quickly, and the entire process was explained in detail. They assisted me with all aspects of the repair, including working with restoration company. Would highly recommend.

Plumbing leak detectionPlumbing leak repairPlumbing pipe repair
B.Local Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I can’t say enough enough nice things about Scott and Mathew! I might run out of space. So grateful for their professionalism and just being so nice. After so many issues, they were a breath of fresh air.

Faucet installationFaucet repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
MukitLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Very professional, that is most needed. Keep it up. Thanks for your help and service.

Plumbing leak detectionPlumbing leak repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Cynthia15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Scott and crew are amazing. Knowledgeable, hard working and get the job done. We recommend them highly to family and friends.

Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality
John4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Scott and partner we quick, professional, courteous, and fix the leak.

Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Thomas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Rating only, no written review.

Paid $1,000+Great pricePlumbing pipe repairOutdoor plumbing system repairPlumbing leak repair
Alyssa9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Rating only, no written review.

Reasonable pricePlumbing leak detectionPlumbing pipe repair

Price

$680+42% vs typical sump pump repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 65%Overpriced 5%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Water heater installation37$1.2k–$2.8k
Plumbing pipe repair33$278–$1.2k
Plumbing leak detection32$228–$542
Toilet repair21$248–$559
Water heater repair18$246–$706
Plumbing leak repair15$251–$654
Faucet repair15$228–$645
Outdoor plumbing system repair12$261–$2.2k

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