Analyzing 5,778,3125.8M ReviewsFor 15,92415.9K Experts

Experts Reviews · Company report
Spotless Magic World LLC - Janitorial Cleaning Services in Greenville Sc logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%66+16Value 14%93+13.2Replies to reviews 7%63+4.5Craft & service penalty82−1.8Momentum penalty35−6.5Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORE

Spotless Magic World LLC - Janitorial Cleaning Services in Greenville Sc

Greenville, SC · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #45Position by Experts Score among all companies we track in this category. of 52 property cleanup services · 4.9★ from 213 Google reviews

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Report card

Percentile vs other property cleanup services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and satisfaction; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Spotless Magic World LLC - Janitorial Cleaning Services in Greenville Sc is better than 84% of property cleanup services.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Spotless Magic World LLC - Janitorial Cleaning Services in Greenville Sc is better than 66% of property cleanup services.B
66
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Spotless Magic World LLC - Janitorial Cleaning Services in Greenville Sc is better than 82% of property cleanup services.A
82
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Spotless Magic World LLC - Janitorial Cleaning Services in Greenville Sc is better than 93% of property cleanup services.A
93
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Spotless Magic World LLC - Janitorial Cleaning Services in Greenville Sc is better than 35% of property cleanup services.D
35
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Spotless Magic World LLC - Janitorial Cleaning Services in Greenville Sc is better than 63% of property cleanup services.B
63

Reviews for your job

Customers hired Spotless Magic World LLC - Janitorial Cleaning Services in Greenville Sc for 7 kinds of job.

Spotless Magic World LLC - Janitorial Cleaning Services in Greenville Sc for general housekeeping

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$300–350
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$139–$196
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “General housekeeping”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 10

All 12 Google reviews tagged “General housekeeping”

JuliaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

My mom reached out on short notice after seeing that I desperately needed help. These ladies showed up within 2 hours of calling and had my entire house cleaned in under 2 hours after arriving. Amazing! Attention to detail and extremely thorough, will definitely be calling again!

Paid $300–350Reasonable priceGeneral housekeeping
Jose1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Great service and super friendly. I called last second and they were very happy to clean our house. They did a wonderful job. Call them if you are in need of professional house cleaning.

Deep cleanGeneral housekeepingStandard cleaning+ Punctuality+ Quality+ Professionalism
Zach11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They did an excellent job for us! I use them both for my office and for my personal home. Was extremely impressed with them, how they took care of the property, how professional they are, and just how truly pleasant they are. Very communicable, excellent all around. Would highly recommend.

General housekeepingOffice & workplace cleaningStandard cleaning
Alexis7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I am extremely pleased with the outstanding deep cleaning performed by Spotless Cleaning. After an extended absence from my home, their dedicated team left no stone unturned in ensuring every inch was immaculate. I highly recommend their services for regular cleaning and eagerly anticipate scheduling them for my…

Deep cleanGeneral housekeepingInterior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
kelly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

WOOOOW!!! Will never contact anyone else! AMAZING work and I will highly recommend to anyone I know! Very professional work and on time and they left my house spotless!

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
bullish1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Best service I had in many years. The team are very meticulous and detailed.

Deep cleanGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
Pitt9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had another service booked and liked the fact they wanted to come see my place to assess the job and estimate… Great people! Kind and professional… I immediately cancelled my other appointment because they could do it all. The cleaning process was thorough and well thought out. I couldn’t be happier with the…

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Nieves1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service lovely staff super happy will definitely book again

Deep cleanGeneral housekeepingMattress cleaning
Darwin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I recently hired Spotless Magic World for a new home construction cleaning, and I am extremely impressed with the level of service they provided. The team was professional, efficient, and went above and beyond to ensure that every nook and cranny was spotless. What really stood out to me was the fact that they even…

Customer photo from Darwin's review
Deep cleanGeneral housekeepingOffice & workplace cleaning+ Responsiveness+ Punctuality+ Quality
Maria4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excelente

General housekeeping
Judy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I contacted SMW to do some cleaning on very tall surfaces - ceiling fans, high kitchen cabinets, 20' rock fireplace, light fixtures. They were on time, friendly, did an excellent job and the cleaners used made my home smell wonderful. I set up a quarterly schedule to have them back. Excellent job.

General housekeeping+ Responsiveness+ Punctuality+ Quality
Dennis3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Rating only, no written review.

General housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality

Price

$337+66% vs typical property cleanup services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 63%Reasonable 13%Overpriced 25%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Deep clean22$233–$506
Office & workplace cleaning16—
Standard cleaning15$139–$196
General housekeeping12$139–$196
Interior & exterior window cleaning10$137–$272
Moving-related cleaning4$227–$614
Office cleaning3—

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