House cleaning service · Oak Park, IL · reviewed since 2025
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#2 of 30 post construction cleaningiPosition by Experts Score among all companies we track in this category. · better than 97%
5.0★★★★★57 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
$274typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate SpotOn Cleaning Services five stars based on fifty-seven reviews, noting that the owner responds to all feedback. Customers frequently cite punctuality, clear communication before and after appointments, and reasonable pricing that matches estimates. Services include deep cleans, move-in and move-out preparations, and post-construction dust removal. Recurring themes highlight thorough attention to detail and professional conduct, with no common criticisms identified in the provided excerpts.
Google rating: 5.0 out of 5 from 57 reviews (100% five-star).
Reviews on this page: 57 Google reviews (54 with written comments, 5 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 20, 2026.
Service: Post Construction Cleaning serving Oak Park, Illinois.
Data from Google, last updated October 26, 2026.
Score profile vs other post construction cleaning
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
SpotOn Cleaning ServicesPost Construction Cleaning median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.SpotOn Cleaning Services: 99/100 on this factor. Category median: 93.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.SpotOn Cleaning Services: 98/100 on this factor. Category median: 90.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 93.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.SpotOn Cleaning Services: 100/100 on this factor. Category median: 99.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.SpotOn Cleaning Services: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 83.–
–
Bar = this company · dark tick = category median.
Star ratings
57 Google reviews we collected
5.0of 5
5 stars57100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 54 written reviews
97%praise
Praise11097%
Complaints33%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price950%
Reasonable950%
Overpriced00%
Not sure00%
$274+11% vs typical post construction cleaning
Middle half of what 13 customers paid ($188–$435) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results3027%
Would recommend2320%
Staff & attitude1917%
Speed & response1917%
Honesty & trust98%
Communication87%
Price & value54%
What customers talk about
We read 54 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They did a wonderful job, leaving our space feeling fresh, clean, and ready for this exciting new chapter.”
“We truly appreciate the care they put into our home and highly recommend their services!”
“This has been my go to cleaning service for the past 5 years, and I can't recommend them enough!”
“They were on time asked questions and were very professional.”
“Service and communication were fast and very accommodating.”
“I trusted them with my space, and I have zero regrets.”
“Was able to accommodate me last minute; good service and communicative.”
“The final cost matched the estimate, and pricing was reasonable compared to similar businesses, if not on the lower side.”
People customers mention
Miriam10 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired SpotOn Cleaning Services for 3 kinds of job. Pick one to see what they paid and said.
Kami7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
Service and communication were fast and very accommodating. My place stayed very clean and smelled amazing. Will definitely be booking here in the future and recommend using SpotOn Cleaning services!
Paid $200–250Great price
SamanthaLocal Guide · 23 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Communication is amazing before and after service. Quality of the deep clean was excellent. I am very happy with their service and will definitely use this company for cleaning services in the future.
Paid $450–500Great price
TimLocal Guide · 9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Had a very deep clean of the house. They did a great job! We will use them again
Paid $500+Great price
Ivonne4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Having our new home deep cleaned before moving in was one of the best decisions we made! We booked their move-in cleaning after purchasing our home in Albany Park, and we were so happy with the results. They did a wonderful job, leaving our space feeling fresh, clean, and ready for this exciting new chapter. Moving…
Paid $250–300Great price
BrianLocal Guide · 50 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
my place looks great every room looks perfect after my cleaning appointment, I'm glad I found an excellent service for my new place
Paid $150–200Great price
Maureen2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We requested the cleaning with 2 days notice. The work crew did a fabulous job - better than we expected!
Service and communication were fast and very accommodating. My place stayed very clean and smelled amazing. Will definitely be booking here in the future and recommend using SpotOn Cleaning services!
Price assessment: Great price
Price: $200–250
Response from the owner · 5 days ago
Kami, we're glad our fast communication and accommodating approach made booking easy and that your place stayed so clean and smelled amazing. We appreciate you recommending SpotOn Cleaning and look forward to serving you again in Chicago. The team will be glad to hear it.
Samantha VillanuevaLocal Guide · 23 reviewsiTotal number of Google reviews Samantha has written across all businesses on Google Maps, not just this one.
Communication is amazing before and after service. Quality of the deep clean was excellent. I am very happy with their service and will definitely use this company for cleaning services in the future.
Price assessment: Great price
Price: $450–500
Response from the owner · a week ago
Thank you, Samantha, we appreciate the note about communication and that the deep clean met your expectations. We at SpotOn Cleaning are proud to serve Chicago homes, and the team will be glad to hear it.
Tim WateridgeLocal Guide · 9 reviewsiTotal number of Google reviews Tim has written across all businesses on Google Maps, not just this one.
Had a very deep clean of the house. They did a great job! We will use them again
Price assessment: Great price
Price: $500+
Response from the owner · a week ago
A deep clean makes a big difference, and we're glad it did for you, Tim. Thank you for trusting SpotOn Cleaning in Chicago. The team will be glad to hear it.
Ivonne Gineth Sanchez Estupiñan4 reviewsiTotal number of Google reviews Ivonne has written across all businesses on Google Maps, not just this one.
Having our new home deep cleaned before moving in was one of the best decisions we made! We booked their move-in cleaning after purchasing our home in Albany Park, and we were so happy with the results. They did a wonderful job, leaving our space feeling fresh, clean, and ready for this exciting new chapter. Moving can be stressful, and this took a big task off our list. We truly appreciate the care they put into our home and highly recommend their services!
Price assessment: Great price
Price: $250–300
Response from the owner · a week ago
Deep cleaning before a move makes a big difference, and we are so happy it did for you in Albany Park, Chicago. Thank you for trusting SpotOn Cleaning with your move-in cleaning, Ivonne. We loved helping make your new home feel fresh and ready for this chapter. Can't wait to come back.
Brian HolsteinLocal Guide · 50 reviewsiTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
my place looks great every room looks perfect after my cleaning appointment, I'm glad I found an excellent service for my new place
Price assessment: Great price
Price: $150–200
Response from the owner · 2 weeks ago
Thank you for choosing SpotOn Cleaning for your new place, Brian. We're so glad every room looks perfect. We aim for that level every time in Chicago. We'll see you on the next one.
Elle B8 reviewsiTotal number of Google reviews Elle has written across all businesses on Google Maps, not just this one.
They did a great job of on a move out cleaning for my mom's place. They were on time asked questions and were very professional. I would use them again.
Response from the owner · 2 weeks ago
We were glad to help with your mom's move-out cleaning, Elle. Arriving on time, asking the right questions, and staying professional is how SpotOn Cleaning shows up in Chicago. We'll see you on the next one.
Kyle HooverLocal Guide · 11 reviewsiTotal number of Google reviews Kyle has written across all businesses on Google Maps, not just this one.
Fantastic experience and great quality cleaning job. Will definitely book again.
Response from the owner · 3 weeks ago
Great to hear the cleaning and overall experience hit the mark, Kyle. That's exactly what we aim to deliver in Chicago. Thank you for choosing SpotOn Cleaning. We can't wait to come back.
Emily Piech3 reviewsiTotal number of Google reviews Emily has written across all businesses on Google Maps, not just this one.
Was able to accommodate me last minute; good service and communicative. Pleased with the results
Response from the owner · 4 weeks ago
Accommodating a last-minute request and staying communicative is exactly how we aim to show up in Chicago. We’re glad the service hit the mark, Emily Piech. Thank you for choosing SpotOn Cleaning, we're always here when you need us.
Nicole Hansing6 reviewsiTotal number of Google reviews Nicole has written across all businesses on Google Maps, not just this one.
We booked a deep cleaning through SpotOn and couldn't have been happier with the results. This was our first time hiring a cleaning service, and everything from booking to the cleaning itself was easy and straightforward. The final cost matched the estimate, and pricing was reasonable compared to similar businesses, if not on the lower side. The ladies who cleaned our home were quick, thorough, and efficient. We'll definitely be booking with them again!
Price assessment: Reasonable price
Response from the owner · a month ago
Having your first deep cleaning go smoothly is exactly what we aim for, Nicole. We're glad the team was quick, thorough, and the final cost matched the estimate. SpotOn Cleaning is proud to serve Chicago homes. We'll see you on the next one.
Sara Perez9 reviewsiTotal number of Google reviews Sara has written across all businesses on Google Maps, not just this one.
Miriam and her team did such a wonderful job in our little condo. My husband and I had been struggling with mineral residue on our shower doors for months, and her team cleaned it up so quickly and now our doors are back to sparkling. Very grateful and we will definitely be using her services again.
Response from the owner · a month ago
Mineral residue on shower doors is stubborn, Sara, and Miriam and her team tackled it so your doors are sparkling again. We appreciate you trusting SpotOn Cleaning in Chicago. The team will be glad to hear it.
