Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
SpotOn Cleaning Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

SpotOn Cleaning Services

Oak Park, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 30 post construction cleaning · 5.0★ from 57 Google reviews

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Report card

Percentile vs other post construction cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.SpotOn Cleaning Services is better than 99% of post construction cleaning.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.SpotOn Cleaning Services is better than 98% of post construction cleaning.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.SpotOn Cleaning Services is better than —% of post construction cleaning.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.SpotOn Cleaning Services is better than 100% of post construction cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.SpotOn Cleaning Services is better than 100% of post construction cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.SpotOn Cleaning Services is better than —% of post construction cleaning.–
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Reviews for your job

Customers hired SpotOn Cleaning Services for 3 kinds of job.

SpotOn Cleaning Services for deep clean

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$150–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$238–$403
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Deep clean”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 19
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 5 Google reviews tagged “Deep clean”

Adrianna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I cannot say enough good things about this company! They are the best cleaning company I have ever worked with. They are extremely considerate and careful with your belongings, quick and responsive and beyond attentive to detail. They will leave your place sparkling while also smelling like a dream! Even if they are…

Customer photo from Adrianna's reviewCustomer photo from Adrianna's reviewCustomer photo from Adrianna's review
Paid $150–200Great priceStandard cleaningDeep clean
Maggie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Spot on was so great! So easy to communicate and fair pricing. Our place looked wonderful afterwards. We will definitely use again.

Paid $300–350Reasonable priceDeep clean
Jill4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I had the best experience! I needed a very quick and thorough clean before the holidays my expectations were exceeded! The glass shades on all my chandeliers and all my fans are without dust!

Paid $250–300Great priceDeep clean
DebraLocal Guide · 180 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My Spoton team did the most amazing job deep cleaning my apartment. Everything sparkles and there's so much attention to details. Nothing was missed and they went above and beyond. They rearranged a few things that make so much sense and looks better than before. Dont hesitate to schedule with them!

Paid $150–200Reasonable priceDeep clean
Daniel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I was in the process of moving and didn’t have time to clean properly before turning in the keys. SpotOn made the process so much easier — they were on time, professional, and left everything spotless. I felt confident handing the place over, and I got my full deposit back. Highly recommend if you’re moving!

Great priceMoving-related cleaningDeep clean

Price

$274+11% vs typical post construction cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 50%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Deep clean5$238–$403
Standard cleaning2$164–$247
Moving-related cleaning2$219–$327

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