Experts Reviews · Company report
Spring Branch AC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%77+5.4Craft & service penalty90−1Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Spring Branch AC

Houston, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #34Position by Experts Score among all companies we track in this category. of 60 heat pump installation services · 4.9★ from 415 Google reviews

Report card

Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Spring Branch AC is better than 92% of heat pump installation services.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Spring Branch AC is better than 88% of heat pump installation services.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Spring Branch AC is better than 90% of heat pump installation services.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Spring Branch AC is better than 100% of heat pump installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Spring Branch AC is better than 100% of heat pump installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Spring Branch AC is better than 77% of heat pump installation services.B
77

Reviews for your job

Customers hired Spring Branch AC for 8 kinds of job.

Spring Branch AC for HVAC system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.62
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$100–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$114–$432
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#18 / 50
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 62 Google reviews tagged “HVAC system maintenance” · showing 20

ck4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★

Always on time and great service on my hvac! Juan is happy to answer my questions and concerns. I've had a great experience for 5 years.

Paid $1–200Reasonable priceHVAC system maintenance
Donna7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Always very professional and helpful. Always given a fair price for any repairs I’ve needed. I highly recommend

Paid $1–200Reasonable priceHVAC system maintenance
DavidLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Efficient and knowledgeable as always Thank you

Reasonable priceHVAC system maintenance
GregoryLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

10/16/26: Bi-Annual Fall system checkup today. Outstanding in all manner from Casey (sp?) scheduling and staying on top of appointments to Marvin coming out and making sure everything is okay. Rock solid dependable and delightful to work with. Great people. Great skills. Great company. Best of the best and they…

Customer photo from Gregory's review
HVAC system maintenance
Joshua6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Friendly, competent.

Paid $1–200Great priceHVAC system maintenance
Rafael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great service, technician arrived on time, quickly evaluated the AC system and provided a good and reasonable recommendation, highly recommended. Thanks.

Paid $200–400Reasonable priceHVAC system maintenance
Janice9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Marvin and the entire team are excellent and have really taken good care of my home and HVAC systems. I’m thankful they were able to come out so quickly and recommend necessary upgrades.

Great priceHVAC system repairHVAC system maintenance
Paula2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Juan was as always polite Knowledgeable and professional Recommend

Reasonable priceHVAC system maintenance
RobbLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Used these guys for years, always Proffessionals.

HVAC system maintenance+ Responsiveness+ Professionalism
PATRICK11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Mark is very courteous and professional and made saving energy recommendations like placing my thermostat on auto. All their service techs and installers Are 5 star to include Ms KC 🤠scheduler. I’ve recommended them to several friends.

Reasonable priceHVAC system maintenanceService not listed
KevinLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Juan performed the yearly maintenance check. Confirmed everything was in spec and performing as expected. Juan is very professional and courteous and has been maintaining my system for the past 6 years. He has never tried to upsell me with system repairs that weren't required. He has provided recommendations for…

Reasonable priceA/C system repair+ Quality+ Professionalism+ Value
Ricardo13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Quinn was courteous and very knowledgeable. He is also professional and does a good job of explaining the entire process.

Paid $200–300Reasonable priceHVAC system maintenance
ScottLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Quinn came by for my first servicing from Spring Branch AC last week and let me know I was all good but recommended some preventative maintenance which I agreed to as well as the servicing agreement. He answered any questions I hard He came by along with his partner Marvin to do some additional preventative…

Paid $1,000+Reasonable priceHVAC system maintenanceA/C system maintenanceA/C preventive maintenance
Jacqueline9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Quinn was great. Very knowledgeable and fast and kind.

Paid $300–400Reasonable priceHVAC system maintenance
John11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We have been using Spring Branch AC for over 8 years now and would not use anyone else. Always the best Service from the Office to the Technicians; very professional.

Great priceHVAC system maintenance
Andy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Great work. Juan at Spring Branch AC was kind, courteous and professional. Highly recommended.

Reasonable priceA/C system maintenanceHVAC system maintenanceA/C preventive maintenance+ Responsiveness+ Punctuality+ Professionalism
Hayden4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Marvin was great - showed up on time and fixed the drip quickly. The HVAC is running better than before

HVAC system maintenance
Gualberto8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Juan is very knowledgeable, professional, respectful and cordial. I highly recommend him as trustworthy tech.

Reasonable priceHVAC system maintenance
Carlene10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Spring Air is the best! I have used them for plumbing and air conditioning check. Both were great service.

Paid $700–800Reasonable priceHVAC system repairHVAC system maintenance
Mary8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Courteous, thorough and honest. Love Spring AC for everything they do...HVAC, water heater and plumbing done for me!

Paid $100–200Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance

Show more HVAC system maintenance reviews (42 more) →

Price

$248-44% vs typical heat pump installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 41%Reasonable 54%Overpriced 1%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance61$114–$432
HVAC system repair51$209–$1.2k
A/C system maintenance19$83–$351
A/C system repair15$227–$684
A/C preventive maintenance12—
Installation11$1.2k–$2.8k
Heating system maintenance9$78–$292
Install AC8$1.6k–$3.7k

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