Experts Reviews · Company report
Spring Branch AC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%77+5.4Craft & service penalty90−1Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Spring Branch AC

Houston, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #34Position by Experts Score among all companies we track in this category. of 60 heat pump installation services · 4.9★ from 415 Google reviews

Report card

Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Spring Branch AC is better than 92% of heat pump installation services.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Spring Branch AC is better than 88% of heat pump installation services.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Spring Branch AC is better than 90% of heat pump installation services.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Spring Branch AC is better than 100% of heat pump installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Spring Branch AC is better than 100% of heat pump installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Spring Branch AC is better than 77% of heat pump installation services.B
77

Reviews for your job

Customers hired Spring Branch AC for 8 kinds of job.

Spring Branch AC for HVAC system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.51
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.84
Usually paidThe price range customers picked most often for this job.$1–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$209–$1.2k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#35 / 51
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.97%

All 51 Google reviews tagged “HVAC system repair” · showing 20

nLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Quick, knowledgeable and sincere.

HVAC system repair
TobyLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

This is my go to AC company. I've posted many times about the amazing service I receive from these guys. So much so that I don't mind spending the money and that's saying an awful lot. Their honesty puts you completely at ease. Today Juan serviced the AC unit at my rental and as expected he was extremely…

Paid $1–200Great priceHVAC system repair
Bob3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great service from the technician Juan. Fixed the issue, explained the problem very well, and discussed what my expectations should be for the future.

Paid $1–200Great priceHVAC system repair
GayeLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I have used spring Branch for years! They show up on time they talk and understanding ways instead of all the technical terms. I will continue to use them.

Paid $1–200Great priceHVAC system repair
Susan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Pleasant guy

Paid $200–400Reasonable priceHVAC system repair
Jim6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

My air conditioner stopped working at 8:00 pm on the hottest day of the year. At 10:00 pm I left a message at Spring Branch. At 6;00 am I already had a message from Chris the owner saying I was on today’s schedule. I then spoke to Chris’s scheduler K.C. who said I would have a tech at my house between 10:00 am and…

Paid $1–200Reasonable priceHVAC system repair
KimLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I can’t begin to find the right words to express how great this company has been to us. They stand behind what they install - for example, our 3 year old a/c wasn’t cooling and they came out the next day and replaced a capacitor. No charge to us - not even a service call charge. I also like that we get the same…

Great priceHVAC system repair
Janice9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Marvin and the entire team are excellent and have really taken good care of my home and HVAC systems. I’m thankful they were able to come out so quickly and recommend necessary upgrades.

Great priceHVAC system repairHVAC system maintenance
KAOW1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Of course our unit breaks down right before a 3 day weekend. But we got on their calendar and as soon as they were back to work, they had a tech at our house, he quickly identified the problem, was able to provide a temporary solution. House was cooling again. They returned a few days later and replaced the…

Paid $1–200Great priceHVAC system repair
Doug1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Awesome service! Our new baby granddaughter (and her parents) came for her first visit and we had A/C issues. They came out as soon as possible and Juan had us up and going in no time! We couldn’t be more pleased!

Paid $1–200Reasonable priceHVAC system repair
Marcia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Service was efficient and fast.

Paid $200–400Reasonable priceHVAC system repair
Jeff5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Spring Branch AC did a great job upgrading our AC systems. Showed up at the appointed time which included an across town trip. Quinn, the technician, was extremely knowledgeable and polite. The upgrade was done in a very timely manner and Quinn was very informative as to the modifications he added. I wished him a…

Reasonable priceHVAC system repair
JohnLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★

Unethical and Unprofessional Business Practices – Beware of Warranty Scams My wife and I entered into an annual service agreement with Spring Branch after purchasing our Houston home in 2025. In June 2026, their technician informed us that our 3-ton Lennox unit required a new evaporator coil. They provided an…

Paid $200–400OverpricedHVAC system repair
Matthew13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

They came out diagnosed a problem I was quoted as taking $28k to fix for about $5k. Good honest people to work with.

HVAC system repair
Carlene10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Spring Air is the best! I have used them for plumbing and air conditioning check. Both were great service.

Paid $700–800Reasonable priceHVAC system repairHVAC system maintenance
Jeremy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Great technicians and Great service

Great priceHVAC system repair
Mary8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Courteous, thorough and honest. Love Spring AC for everything they do...HVAC, water heater and plumbing done for me!

Paid $100–200Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance
MelanieLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Quick, reliable and helped on an emergency situation. Everyone from the owner to the technicians and the helpful office staff that help set appointments and keep me up to date had great communication and helped us get up and running as quickly as possible!

Reasonable priceHVAC system repairA/C system repair
LC1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

The team showed up on time, worked quickly and were very clean.

Paid $1,000+Great priceHVAC system repair
Lis5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Professional, courteous, efficient.

Paid $100–200Reasonable priceHVAC system repair

Show more HVAC system repair reviews (31 more) →

Price

$248-44% vs typical heat pump installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 41%Reasonable 54%Overpriced 1%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance61$114–$432
HVAC system repair51$209–$1.2k
A/C system maintenance19$83–$351
A/C system repair15$227–$684
A/C preventive maintenance12—
Installation11$1.2k–$2.8k
Heating system maintenance9$78–$292
Install AC8$1.6k–$3.7k

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