How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty89−1.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORESpringfield Heating, Air & Plumbing
Canton, MS · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 26 gas contractors · 4.9★ from 535 Google reviews
Report card
Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Springfield Heating, Air & Plumbing for 8 kinds of job.
Springfield Heating, Air & Plumbing for a/c system repair
Clear ✕All 87 Google reviews tagged “A/C system repair” · showing 20
They come quickly. Davis was there in less than an hour. Great service.
Always treating us as we are important to them. And that makes all the difference.
Our air conditioning went out the afternoon before Labor Day weekend. We called and set up appointment and the technician was here within the hour and had everything fixed and wrapped up very quickly and very reasonable price. We will definitely use Springfield H & C again.
Excellent service!! Very prompt and does great work! Highly recommend!
We have been a customer of Springfield Heating & Air for several years. They have always provided timely, thorough and professional service. We have and will continue to recommend their services.
Called, they were at my house within a few hours, great service at a great price. Very nice service technician!
The company promptly answered my call and the technician Branson arrived early for our scheduled appointment. Within a few minutes my AC problem was diagnosed. Springfield Heating and Air had the necessary part on their truck and my AC was back up and running in no time. I had two new Ecobee thermostats installed as…
Unfortunately I have to change this review to a one star for Springfield due to recent appointments- Tech came out May 27. Said I needed new capacitor (my unit is 18 years old). he DID not check anything else (like the voltage- which comes in to play 10 days later). I get the part put in (sells at the supply…
Excellent and timely service. Good price! Very happy!
Timely, efficient, courteous, and reasonable. I’ve used them many times and their techs are always personable and very competent.
Great service. Friendly and competent staff
Noticed AC wasn’t cooling. Called for service around 2:30 PM. They were able to schedule a technician that day. Technician showed up promptly. Diagnosed the problem as a bad capacitor. He had the part on his truck and was able to replace it.
This was one of the most positive experiences I’ve had with a company in a very long time. I specifically want to highlight Branson- he was professional, efficient, and the primary reason Springfield will be my first call for any future needs.
From the first call to the end of the process the staff was very informative and pleasant to work with! Highly recommend.
Great experience. They are the best. I can trust them to do the right thing .
Springfield was recommended to me by my son and my nephew. I had gotten an estimate from a company I had been dealing with and was floored by the cost. My son lined me up with Morgan and his team they gave me a great price for the work and were here within the next day. Coty and Justin took care of servicing my job…
Springfield has been essential to getting my apartment complex running properly and keeping it that way over the last 3 years. I would highly recommend them for anyone looking for HVAC service, from small repairs to full installs they are fast and efficient.
Landon was very knowledgeable and helped to explain how our heat pump system worked. He got parts and got us up and running in no time.
Davis was an excellent rep and knowledgable. He explained the issues and worked with the insurance rep with great ease. Hope the repair phase goes as smoothly
AC broke. In door 86 F. Call into the Springfield.Heatin & AC and Tlthey responded in very timely manner. Friendly and highly professional tech team showed up and fixed the system with competitive pricing.. I'll reuse them and recommend Springfield Heating & AC to my friend
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system repair | 133 | $166–$680 |
| HVAC system maintenance | 107 | $161–$353 |
| A/C system repair | 86 | $228–$923 |
| A/C system maintenance | 66 | $114–$495 |
| Repair HVAC | 36 | — |
| Install AC | 34 | $1.4k–$3.7k |
| Installation | 29 | $1.1k–$2.4k |
| Heating system repair | 23 | — |