How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty89−1.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORESpringfield Heating, Air & Plumbing
Canton, MS · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 26 gas contractors · 4.9★ from 535 Google reviews
Report card
Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Springfield Heating, Air & Plumbing for 8 kinds of job.
Springfield Heating, Air & Plumbing for HVAC system maintenance
Clear ✕All 113 Google reviews tagged “HVAC system maintenance” · showing 100
The technician was very efficient, knowledgeable, and considerate. We highly recommend Springfield Heating and Air.
This company is awesome. The entire staff is customer friendly and competent. I have great confidence and trust in their abilities and professionalism. They also take the time to fully explain any issues and are ready to explore customer needs. I highly recommend the company and all of their staff!
Service was quick and everything was explained to me about what was going on with my AC unit
Same day service, friendly team. We had the AC go out at the start of a holiday weekend. Left a message in the morning and by mid afternoon everything was working again!
Dependable service! They had my air conditioner working again in no time .
Great service! The office kept me informed of a timetable for Zack to get to me! He was professional and friendly! Definitely recommend your company!
Arrived on time and explained issue to me
My experience with you all was very pleasant and the technician was very friendly and knowledgeable..thanks again💕
We definitely recommend Springfield Heating and Air! Davis is so knowledgeable and helps us with all of our air conditioning needs every time! He can evaluate and determine any repairs needed, and he keeps our system clean and running great!
Great service! Technician was friendly and professional.
Really nice young man showed me what the problem my filter didn't know about it this was not explained to me.
We have been a customer of Springfield Heating & Air for several years. They have always provided timely, thorough and professional service. We have and will continue to recommend their services.
My service technician was very helpful and knowledgeable of the issue with my thermostat. He fixed the issue quickly and gave a tutorial on how to navigate the different thermostat setting. Overall I was very pleased with the service.
Was a wonderful experience. Trusted all the information being shared explicitly. Every employee i had contact with was courteous and highly trained. Really enjoyed all facets of the experience, including my contacts and experiences with office staff.
Great service.
Quality service from smart and friendly people
Great guys, always very helpful!
Have used Springfield for years!! Recommend to friends and clients. Great service, super friendly, fast.
Technician was very personable & efficient. This is the second time that I have used Springfield. Very satisfied but communication could be better
Called, they were at my house within a few hours, great service at a great price. Very nice service technician!
My experience with Springfield has been absolutely amazing. I recently signed up for their maintenance program. The technician was extremely knowledgeable, understanding, and quick—very friendly too. He really knows our system inside and out. I highly recommend this company for all your HVAC needs.”
Springfield is my go to company for all my commercial and personal HVAC/mechanical repairs and maintenance. They are the best I have found in the last 20 years of my real estate development.
Very good service
Excellent service as always. Prompt. Courteous.flexible in meeting time on the scheduled day and explained services thoroughly when finished.
Easy to schedule, with prompt and detailed service
Springfield is the best! Always on time for appointments and get to you very quickly. I have never had to wait a few days for appointments. They have shown up that day or the next! Always friendly and helpful!
Excellent and timely service. Good price! Very happy!
We’ve been using the Springfield team for years, and we love them because they’re always speedy and professional. We’ve never had any trouble with them, and we appreciate their help in keeping us cool.
Prompt service. Very professional and friendly.
Always fixes the issue when they come in. I love working with them!
Nice people to deal with. Only wish they had a system set up to contact me rather than me having to call them each year to renew the service.
Branson did a great job, was courteous, thorough and efficient.
This was one of the most positive experiences I’ve had with a company in a very long time. I specifically want to highlight Branson- he was professional, efficient, and the primary reason Springfield will be my first call for any future needs.
Paid for maintenance contract which covers a spring AC and fall heater maintenance. This was the spring AC maintenance. Branson was our service tech. He was efficient and very polite. Scheduling was easy and relatively quick. I recommend Morgan Springfield’s team.
Bailey was great! He was very thorough and courteous!
Springfield installed a new 3 ton Trane HVAC unit at our home - they were efficient and the best price we could find in town. The installation crew was very professional and did an excellent job on the install. Highly recommend and we are satisfied customers. Thanks.
Very satisfied with the services Davis and Sam provided. Will definitely use Springfield in the future.
Professional Detail Best service ever!!!
Very good company been using them for years. Very knowledgeable and friendly employees. Very good service from office to field. Recommend highly.
Springfield Heating and Air was very quick to respond to my request for evaluation of an HVAC system for a home closing. I had an estimate the same day I called and a visit within a couple of days. They checked out all of the things listed on the inspection report pertaining to the HVAC system and were honest about…
Very knowledgeable, respectful service techs.
Very professional service.
Davis and Sam did a wonderful job servicing my heating system as part of my annual maintenance agreement. Davis and Sam were a delight to work with and both were very knowledgeable and skilled. Both were very professional and respectable and I would recommend each of them and Springfield Heating and Air. Thank you! Ella Jane Putnam
I have used Springfield multiple times for HVAC issues and they are always great. Very professional and are able to quickly diagnose any issues and get me back working. I would highly recommend them!
Prompt, courteous, professional and able to answer all our questions. Glad we chose Springfield !
Springfield has been essential to getting my apartment complex running properly and keeping it that way over the last 3 years. I would highly recommend them for anyone looking for HVAC service, from small repairs to full installs they are fast and efficient.
Excellent service as always! Always on time and friendly. They take the time to explain exactly what they have done to correct the problem. Much thanks to Landon for a great job.
Justin and Patrick did a very good job in servicing my mini split unit. They were very knowledgeable and professional.
Laura in the office provided quick service and response time. Davis Black, the serviceman, provided polite and efficient service. I recommend Springfield to anyone needing AC and/or heat service and equipment.
Greetings, I want to extend my heartfelt thanks for the outstanding customer service and support you provided in cooling my home. From the moment I reached out, your team demonstrated professionalism, responsiveness, and genuine care in meeting my air conditioning needs. Your attention to detail and commitment to…
This is a very helpful and friendly business to work with. They are very professional and take good care to get the job done right.
Prompt and very courteous
Did an excellent job, he was thorough and took the time to answer a few questions. Office followed up and was professional.
I called and made an appointment for the following day. The technician called me before he arrived. He was very courteous and professional. He was able to accurately diagnose two problems and repair them while he was here. I'm completely satisfied.
Great friendly Customer Service and Professional and proficient Maintenance Man He called 30 minutes before arriving, he was very organized and well mannered. I’m thankful he fixed my air conditioner. I would recommend him again.
Very responsive. I appreciate having a reliable HVAC contractor to call! The tech (Jacob) was thorough and professional. 2nd time using Springfield. The tech last service visit (Landon) was excellent also. Great staff.
They were able to come out within 24 hours of calling and fixed the problem immediately. Highly recommended.
Tech was friendly and personable.
Very good
It feels like I’m not just a customer but they care about us and helping us. Very thorough.
They always respond quickly and prices are reasonable! Thanks Morgan!
They were on time and did excellent work like always! I have done business with them for over 10 years now, and have never had a single issue.
Amazing and fast service
Took care of our business and incredibly nice folks!
We have used Springfield for the past several years and we are beyond pleased with every service they’ve performed. They are professional, prompt and reasonably priced. This is a great local company and we will definitely continue to use them.
It is a pleasure to do business with this company because when they tell you they are coming they come and they make sure you know it is their service man. I have always had a service man that is courteous and he stays in touch to let you know he is on his way. The office staff is courteous and are also on the ball…
Landon was excellent. This service is as professional as one can be…quite refreshing.
Landon was superb. Springfield has always had great techs who are courteous and very responsive to our calls. Wish I would have known about Springfield Heating and Air years ago.
Very friendly, quick response to our calling them, they called before and after the service to make sure we knew they were coming and to make sure everything was working properly.
This company is superb! Professional. Prompt. Pleasant. Knowledgeable. Everyone from Monica to the techs. Landon was here today. Just can’t say enough good things about them. And I don’t usually write reviews.
Landon is an amazing technician and very professional
Professional fast service. I called at 10AM and they had a service technician on site within three hours. Consistently communicated with me when the technician would arrive. Definitely will recommend to friends and family. Thank you for being reliable and working me into the schedule when the unexpected happens!
Very good experience with this company. My heat wouldn’t come on, they checked it out and repaired it the same day I called.
Responded within an hour to my call to service and check the maintenance concerns I had switching from heat to cooling with our home unit.
They are the best hvac company I’ve ever used. They do a wonderful job. I have used them for years in my real estate business and my own home
Very prompt courteous service. Home town folks.
Replaced capacitor and checked Freon levels.
Great team of people!
Install new heating and air. Service was outstanding
Highly recommend Springfield Heat and Air. Do very good work at a reasonable price. Also professional and very responsive.
Best HVAC company I have ever worked with for my home or business! Thanks for always being their for us!
The repairman was very courteous and friendly. Answered all of our questions
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system repair | 133 | $166–$680 |
| HVAC system maintenance | 107 | $161–$353 |
| A/C system repair | 86 | $228–$923 |
| A/C system maintenance | 66 | $114–$495 |
| Repair HVAC | 36 | — |
| Install AC | 34 | $1.4k–$3.7k |
| Installation | 29 | $1.1k–$2.4k |
| Heating system repair | 23 | — |
