How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty89−1.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORESpringfield Heating, Air & Plumbing
Canton, MS · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 26 gas contractors · 4.9★ from 535 Google reviews
Report card
Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Springfield Heating, Air & Plumbing for 8 kinds of job.
Springfield Heating, Air & Plumbing for HVAC system repair
Clear ✕All 139 Google reviews tagged “HVAC system repair” · showing 20
This company is awesome. The entire staff is customer friendly and competent. I have great confidence and trust in their abilities and professionalism. They also take the time to fully explain any issues and are ready to explore customer needs. I highly recommend the company and all of their staff!
Springfield’s tech, Zack, was awesome! Our ac went out in September. Called and we were able to get the issue resolved the same day. Zack went above and beyond to make sure our ac was back up and running!
The guys where great
Zack & Jessica really came through for me & my family. Our outside fan unit stopped working. I advised Jessica I have a special needs child who is prone to seizures if she becomes overheated. She quickly dispatched Zack and he vigorously worked to resolve the issue. I am very appreciative for their assistance.
Service occurred a few hours after my call. Staff was friendly in scheduling and technician was knowledgeable, timely and efficient.
They come quickly. Davis was there in less than an hour. Great service.
Service tech Zach Ponder is the best!! Called them at 8 am, Zach was here by noon and had it going again in no time!!! Even did something extra for me I didn’t even ask for!!!
Always treating us as we are important to them. And that makes all the difference.
Professional and truly concerned about helping their customers. I wish all companies were like Springfield!
Zach did an excellent job diagnosing the problem quickly. He was also very professional and extremely courteous. I will recommend Springfield to all my friends for their HVAC needs.
Dependable service! They had my air conditioner working again in no time .
Great service! The office kept me informed of a timetable for Zack to get to me! He was professional and friendly! Definitely recommend your company!
Honest technicians. Quick replies to inquiries. Fair response to request for timely service.
Ac capacitor went out and they came and fixed it immediately! Thanks a bunch!
This was an after hours weekend call. Left VM and received appt confirmation call within the hour. AC system quit cooling on Saturday night. Call for service made around 830 on Sunday morning. Patrick arrived around 1215 and quickly diagnosed the problem as a bad capacitor. Installed new capacitor and job was…
Springfield came to our rescue when our upstairs AC stopped cooling. We appreciate them working us in on an already full schedule. Austin replaced a failed capacitor and we were back in business. These are fine folks at Springfield. We highly recommend them!
They showed up within an hour to check out my system which was down. The system had to be replaced. They were able to get a complete isystem ordered and installed the very next day! The guys worked in miserable hot conditions all day to get it done. Very inpressed with their work ethic and concern for us to get it going. Highly reccommend them.
They are always quick to respond to us and give us great service. Thank you so much.
Was a wonderful experience. Trusted all the information being shared explicitly. Every employee i had contact with was courteous and highly trained. Really enjoyed all facets of the experience, including my contacts and experiences with office staff.
This company did a great job. Very timely. Automated processes were seamless. 10 out of 10.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system repair | 133 | $166–$680 |
| HVAC system maintenance | 107 | $161–$353 |
| A/C system repair | 86 | $228–$923 |
| A/C system maintenance | 66 | $114–$495 |
| Repair HVAC | 36 | — |
| Install AC | 34 | $1.4k–$3.7k |
| Installation | 29 | $1.1k–$2.4k |
| Heating system repair | 23 | — |
