Experts Reviews · Company report
Springfield Heating, Air & Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty89−1.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Springfield Heating, Air & Plumbing

Canton, MS · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 26 gas contractors · 4.9★ from 535 Google reviews

Report card

Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Springfield Heating, Air & Plumbing is better than 94% of gas contractors.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Springfield Heating, Air & Plumbing is better than 95% of gas contractors.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Springfield Heating, Air & Plumbing is better than 89% of gas contractors.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Springfield Heating, Air & Plumbing is better than 100% of gas contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Springfield Heating, Air & Plumbing is better than 100% of gas contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Springfield Heating, Air & Plumbing is better than 100% of gas contractors.A
100

Reviews for your job

Customers hired Springfield Heating, Air & Plumbing for 8 kinds of job.

Springfield Heating, Air & Plumbing for installation

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Jobs reviewedHow many Google reviews are tagged with this job.29
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.1k–$2.4k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 3
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 29 Google reviews tagged “Installation” · showing 20

J11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

This company responded to my call promptly and showed up to my house within an hour later in the day. Not only were they able to install a complete HVAC system the next morning they were also the most economical business out of three—by a lot. This company isn’t the big name brand in central MS but you would throw…

A/C system dismantlementInstall ACHeating system installation+ Responsiveness+ Punctuality+ Quality
Shane8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Morgan Springfield is personally involved in his day to day business, is reasonable and easy to work with. Good experience for me on a new build.

Great priceInstallationHeating system installationHVAC duct & vent installation
Rita8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Springfield Heating & Air installed an HVAC system for me. Each staff person I dealt with was professional, knowledgeable & prompt in answering their phone and giving me information I needed. The installers came at the appointed time and were efficient and courteous. Monica impressed me greatly by going out of her…

Installation+ Responsiveness+ Punctuality+ Quality
Mandy12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Top service, best of the best! Highly recommend!

Installation+ Responsiveness+ Punctuality+ Quality
Caleb5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was referred to Springfield by a friend to get quote on new construction hvac install. The owner, Morgan, answered immediately and answered all my questions promptly and had me a quote within a few days. They showed up when they said they would. Their work was great quality. I will be recommending Springfield to…

Installation+ Responsiveness+ Punctuality+ Quality
walt2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Installed a new trane system about 2 years ago still working excellent!!

Install ACHeating system installationInstall thermostat
Stephen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

AC broke. In door 86 F. Call into the Springfield.Heatin & AC and Tlthey responded in very timely manner. Friendly and highly professional tech team showed up and fixed the system with competitive pricing.. I'll reuse them and recommend Springfield Heating & AC to my friend

InstallationA/C system repair
SteveLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Needed new central ac on Monday. New unit installed on Thursday.

Install ACHeating system installationInstallation+ Responsiveness+ Punctuality+ Quality
Carter2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great experience! Springfield had the best price for new Trane unit. Guys were polite, professional and did a quality job. Highly recommend!

Installation+ Responsiveness+ Punctuality+ Quality
Chuck4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have used Springfield for heat and air units and a tankless hot water heater. They are very professional and efficient with installation and service. When I have a need, no question. I call Speingfield and HIGHLY recommend them!!

Installation
RonaldLocal Guide · 69 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Springfield Heating and Air provides 1st class heating and air installation! They were fast and efficient with a great price!

Installation+ Responsiveness+ Punctuality+ Quality
Robert6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Morgan was great to work with in pricing various systems and determining the Entergy and Centerpoint rebates. His installers were prompt and finished the install of 2 new systems in the timeframe that they said they would. Great people to work with!!

Install ACHeating system installationInstall thermostat+ Responsiveness+ Punctuality+ Quality
G.I.Local Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My Rheem system has been an intermittent nightmare. 4 different HVAC companies tried to fix it. Springfield got it done with great service and high value. A bonus was the upgrade to Trane. Mississippi is hot. HVAC matters.

HVAC system repairInstallation+ Responsiveness+ Punctuality+ Professionalism
Paula6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I called on Thursday night. They came out first thing Friday morning. Checked it out and told me what was wrong. Said I needed a new system and would install it Monday. They even offered me a portable ac unit to use for the bedroom until Monday. They were very professional and very knowledgeable about what they were doing.

Installation+ Responsiveness+ Punctuality+ Quality
wesley3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Highly recommend Springfield Heat and Air. Do very good work at a reasonable price. Also professional and very responsive.

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Yves1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

They really do a great job

Install ACHVAC duct & vent installationHeating system installation+ Responsiveness+ Punctuality+ Quality
Sharon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Paid $1,000+Reasonable priceInstallationHeating system installationInstall AC
Gene4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Rating only, no written review.

Installation
Donna3 years ago★★★★★

Rating only, no written review.

InstallationThermostat installation+ Responsiveness+ Punctuality+ Quality
Russell2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

HVAC system repairInstallation+ Responsiveness+ Punctuality+ Quality

Show more installation reviews (9 more) →

Price

$322-12% vs typical gas contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 69%Overpriced 1%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system repair133$166–$680
HVAC system maintenance107$161–$353
A/C system repair86$228–$923
A/C system maintenance66$114–$495
Repair HVAC36—
Install AC34$1.4k–$3.7k
Installation29$1.1k–$2.4k
Heating system repair23—

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