How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty89−1.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORESpringfield Heating, Air & Plumbing
Canton, MS · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 26 gas contractors · 4.9★ from 535 Google reviews
Report card
Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Springfield Heating, Air & Plumbing for 8 kinds of job.
Springfield Heating, Air & Plumbing for repair HVAC
Clear ✕All 36 Google reviews tagged “Repair HVAC” · showing 20
We’ve been using the Springfield team for years, and we love them because they’re always speedy and professional. We’ve never had any trouble with them, and we appreciate their help in keeping us cool.
This was one of the most positive experiences I’ve had with a company in a very long time. I specifically want to highlight Branson- he was professional, efficient, and the primary reason Springfield will be my first call for any future needs.
I have used Springfield multiple times for HVAC issues and they are always great. Very professional and are able to quickly diagnose any issues and get me back working. I would highly recommend them!
Excellent service as always! Always on time and friendly. They take the time to explain exactly what they have done to correct the problem. Much thanks to Landon for a great job.
Top-notch service. Landon was the service tech that came out and had my AC fixed in under an hour. Very helpful with routine maintenance tips. Had everything he needed to make the repairs with him. If you are in the Madison/Jackson area these guys are awesome!
I LOVE local businesses and the special touch they give. Springfield goes the extra mile and you can trust that they’ll be fair and honest. 2 qualities that you don’t see much anymore. Thank you ☺️
Took care of our business and incredibly nice folks!
They were quick, very knowledgeable, and fairly priced! They came over and fixed my AC after another company was just supposed to service it, but broke my unit. First time i ever used Springfield, but won’t use anyone else going forward!! Thank you Springfield!!
Jacob was awesome! Friendly, on time, and very helpful.
This company is superb! Professional. Prompt. Pleasant. Knowledgeable. Everyone from Monica to the techs. Landon was here today. Just can’t say enough good things about them. And I don’t usually write reviews.
A leak was discovered in the upstairs ceiling of our new home. Springfield tech Landon came out and assumed that the line was clogged so blew it out and left. We had the ceiling repaired and carpet replaced. It happened again two weeks later, ruining the ceiling, carpet, and shorting out the electricity to all the…
Lightning struck our home late on Saturday night. I called Springfield the next morning, and they had a technician out within an hour. Unfortunately, the part that my a/c needed was not available until the parts warehouse opened on Monday, but the technician explained everything to me thoroughly. As promised, they…
Great job!! Thanks
Upstairs AC went out Friday evening around 6pm. I messaged them on FB, not expecting a reply until Monday. They immediately messaged me back and a tech (Spencer) showed up Saturday. He was very friendly and professional. He had the issue fixed within 45 minutes. We are very satisfied!
Morgan and team have done several jobs for us and so far all have been successful! They have installed new mini split systems and have done repairs on existing HVAC's. Morgan took the time to come out and actually come up with an appropriate plan for the demands of the size of the units vs size of the apartments.…
Incredibly responsive and communicative. They were quick and very good about communicating what was wrong as well as helping us fix it. Definitely will be using them for all of our repairs!
Replaced capacitor and checked Freon levels.
SpringfieldAir did a great job!!!
Great team of people!
Install new heating and air. Service was outstanding
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system repair | 133 | $166–$680 |
| HVAC system maintenance | 107 | $161–$353 |
| A/C system repair | 86 | $228–$923 |
| A/C system maintenance | 66 | $114–$495 |
| Repair HVAC | 36 | — |
| Install AC | 34 | $1.4k–$3.7k |
| Installation | 29 | $1.1k–$2.4k |
| Heating system repair | 23 | — |
