Experts Reviews · Company report
Spruce Goose Exterior Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Spruce Goose Exterior Cleaning

Tacoma, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #34Position by Experts Score among all companies we track in this category. of 85 roof cleaning · 5.0★ from 629 Google reviews

Report card

Percentile vs other roof cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Spruce Goose Exterior Cleaning is better than 98% of roof cleaning.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Spruce Goose Exterior Cleaning is better than 98% of roof cleaning.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Spruce Goose Exterior Cleaning is better than 100% of roof cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Spruce Goose Exterior Cleaning is better than 100% of roof cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Spruce Goose Exterior Cleaning is better than 100% of roof cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Spruce Goose Exterior Cleaning is better than 100% of roof cleaning.A
100

Reviews for your job

Customers hired Spruce Goose Exterior Cleaning for 6 kinds of job.

Spruce Goose Exterior Cleaning for roof cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.78
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 99/100.How Job match is calculatedBuilt only from reviews Google tagged “Roof cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 9
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 78 Google reviews tagged “Roof cleaning” · showing 20

Gary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

The estimator and crew arrived on time for scheduled appointments. Good communication throughout the entire process. Everyone was well trained, hard-working, professional, and friendly. The crew and the results surpassed my expectations. I highly recommend this company and will use them again in the future.

Reasonable priceRooftop/skylight cleaningRoof cleaning
Persian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Spruce Goose did a fantastic job cleaning my roof and gutters! They were professional, fast, and left everything spotless. I’m very happy with their service and would definitely recommend them to anyone looking for quality roof and gutter cleaning! ♥️

Reasonable priceRoof cleaning
Douglas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Lucas and Caleb did a great job. These guys were highly professional, courteous, and very thorough. I’d definitely recommend Spruce Goose for you exterior and roof cleaning needs.

Interior & exterior window cleaningGlass & mirror cleaningSoft wash cleaning
Young6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

On time, efficient, and did a great job. I would definitely invite them back.

Reasonable priceGlass & mirror cleaningRoof cleaning
Joshua3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

James and team were awesome!

Reasonable priceRoof cleaning+ Responsiveness+ Quality+ Professionalism
Anthony4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Courteous professional work

Not sureRoof cleaning
Margaret6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Friendly, efficient, timely Good job on all 3 roofs

Reasonable priceSoft wash cleaningRooftop/skylight cleaningRoof cleaning
Pamela8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Lucas and Caleb came today to clean our garage roof (separate building from the home) and our home's roof. They did an awesome job on both buildings. No more moss and yucky looking roofs. The gutters are all clean. Everything looks wonderful and my husband even said it smells clean outside. So glad we found…

Soft wash cleaningRoof cleaning
MICHAEL4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

What can I say about Spruce Goose exterior cleaning. Nothing bad that’s for sure. I’m a satisfied customer and plan to use them again in the future. Customer service was excellent from Tyler, Janessa, and James. Lucas, and Caleb did a great job on all the exterior work. Job well done folks. Aloha🤙🏼

Customer photo from MICHAEL's reviewCustomer photo from MICHAEL's reviewCustomer photo from MICHAEL's review
Reasonable priceSoft wash cleaningRooftop/skylight cleaningRoof cleaning
IsabelLocal Guide · 190 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Eco Clean just finished cleaning all of my windows, my roof and gutter. And they also scrubbed my porch, and driveway. They were on time, very courteous and nice, and did a fantastic job!!

Reasonable priceInterior & exterior window cleaningPower/pressure washingSoft wash cleaning
Angelitta8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Lucas and Caleb did a fantastic job today!

Reasonable priceRoof cleaningService not listed
JacksonLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Spruce Goose is all class. Very professional, courteous, and pays close attention to detail. 5 stars!

Great priceSoft wash cleaningRooftop/skylight cleaningRoof cleaning
Dcb900f2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Thank You Eric, and Spruce Goose service! Gutters are flowing again, and everything was cleaned up nicely.Wiil see you in the Spring!

Reasonable priceRoof cleaning
Carol2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Being in our twilight years, it’s a bit difficult to do the things we used to do!! We hired Spruce Goose to clean our roof, gutters, exterior windows, driveway, walkways, front porch and power wash the house. I can’t say enough good things about the completed job. The gutters are white again!! The house looks…

Reasonable priceInterior & exterior window cleaningPower/pressure washingRooftop/skylight cleaning
Lorelei2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Spruce Goose was great. They were friendly, knowledgeable and upfront about the cost of their services. They got everything done in a timely manner, and even provided before and after pictures! Special shout out to Tyler, Eric, and Caleb.

Reasonable priceRoof cleaning
Patti4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

quick service, photos nice touch. Happy with service!

Reasonable priceRoof cleaning
Mark4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Spruce Goose offered a good service for a reasonable price. Everything from the initial estimate, scheduling, and actual service was honest and straightforward with no surprises. The service technician James Chen was prompt, courteous, meticulous, and went above and beyond. He explained everything he was doing in…

Reasonable priceRoof cleaning
S.9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Everyone at Spruce Goose was very personable. Their communication was top notch. The company kept us informed and showed up slightly earlier than promised. James, the technician, was great. He went over the scope of work which exactly matched the bid. The before and after pictures showed the quality of work. l would definitely use them again!

Great priceRooftop/skylight cleaningRoof cleaning
levi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Spruce Goose and its technicians were very professional and on-time. My experiance with them was pleasant and worth every penny.

Reasonable priceSoft wash cleaningRoof cleaning
Anthony5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The Spruce goose team was excellent. From the quote, setting the appointment and the execution of the work everyone was great. Will definitely be a repeat customer.

Reasonable pricePower/pressure washingSoft wash cleaningRoof cleaning

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 68%Overpriced 0%Not sure 2%

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