Experts Reviews · Company report
Spruce Goose Exterior Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Spruce Goose Exterior Cleaning

Tacoma, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #34Position by Experts Score among all companies we track in this category. of 85 roof cleaning · 5.0★ from 629 Google reviews

Report card

Percentile vs other roof cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Spruce Goose Exterior Cleaning is better than 98% of roof cleaning.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Spruce Goose Exterior Cleaning is better than 98% of roof cleaning.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Spruce Goose Exterior Cleaning is better than 100% of roof cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Spruce Goose Exterior Cleaning is better than 100% of roof cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Spruce Goose Exterior Cleaning is better than 100% of roof cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Spruce Goose Exterior Cleaning is better than 100% of roof cleaning.A
100

Reviews for your job

Customers hired Spruce Goose Exterior Cleaning for 6 kinds of job.

Spruce Goose Exterior Cleaning for rooftop/skylight cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.53
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Rooftop/skylight cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 24
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 53 Google reviews tagged “Rooftop/skylight cleaning” · showing 40

Gary16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Spruce Goose did some cleaning on the Solar (26) panels, (2 Skylights) they did a awesome job. Thanks!

Reasonable priceRooftop/skylight cleaningService not listed
Dick11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Great workers even greater results

Great priceRooftop/skylight cleaning
Gary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

The estimator and crew arrived on time for scheduled appointments. Good communication throughout the entire process. Everyone was well trained, hard-working, professional, and friendly. The crew and the results surpassed my expectations. I highly recommend this company and will use them again in the future.

Reasonable priceRooftop/skylight cleaningRoof cleaning
Margaret6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Friendly, efficient, timely Good job on all 3 roofs

Reasonable priceSoft wash cleaningRooftop/skylight cleaningRoof cleaning
MICHAEL4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

What can I say about Spruce Goose exterior cleaning. Nothing bad that’s for sure. I’m a satisfied customer and plan to use them again in the future. Customer service was excellent from Tyler, Janessa, and James. Lucas, and Caleb did a great job on all the exterior work. Job well done folks. Aloha🤙🏼

Customer photo from MICHAEL's reviewCustomer photo from MICHAEL's reviewCustomer photo from MICHAEL's review
Reasonable priceSoft wash cleaningRooftop/skylight cleaningRoof cleaning
Mike1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great job cleaning roof and gutters. The Person that was sent was very professional. And all the debris was cleaned.

Great priceRooftop/skylight cleaning
JacksonLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Spruce Goose is all class. Very professional, courteous, and pays close attention to detail. 5 stars!

Great priceSoft wash cleaningRooftop/skylight cleaningRoof cleaning
Carol2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Being in our twilight years, it’s a bit difficult to do the things we used to do!! We hired Spruce Goose to clean our roof, gutters, exterior windows, driveway, walkways, front porch and power wash the house. I can’t say enough good things about the completed job. The gutters are white again!! The house looks…

Reasonable priceInterior & exterior window cleaningPower/pressure washingRooftop/skylight cleaning
S.9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Everyone at Spruce Goose was very personable. Their communication was top notch. The company kept us informed and showed up slightly earlier than promised. James, the technician, was great. He went over the scope of work which exactly matched the bid. The before and after pictures showed the quality of work. l would definitely use them again!

Great priceRooftop/skylight cleaningRoof cleaning
Ruth2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The team of two arrived at 8 a.m.and worked without a break until noon. Our roof and pressure-washed areas front and back are amazingly clean. Good job! Highly recommend Spruce Goose.

Reasonable pricePower/pressure washingRooftop/skylight cleaning
Kathleen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Thank you Eric & Cruz for the great job! This is the second time I've used this company, each time has been top notch. I highly recommend.

Reasonable priceSoft wash cleaningRooftop/skylight cleaning+ Responsiveness+ Quality+ Value
Janet5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Eric and Chaz did a terrific job! I would highly recommend Eco Clean!

Reasonable priceInterior & exterior window cleaningPower/pressure washingRooftop/skylight cleaning+ Responsiveness+ Quality+ Professionalism
Jenelle8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Eric and Chas did a fine job cleaning my roof, windows, gutters and screens that were covered in pollen and needles. They were responsive to questions got my windows clear, clear, clear. Thank you.

Reasonable priceInterior & exterior window cleaningRooftop/skylight cleaningRoof cleaning
CharleneLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

This was a great experience with Spruce Goose Exterior Cleaning, a licensed and insured company. After speaking with a few others this one stood out, not only with a comparable price but above and beyond in professionalism, from their estimator to the work crew, all very polite and professional, offering detailed…

Great priceInterior & exterior window cleaningPower/pressure washingSoft wash cleaning
Miguel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The team from Spruce Goose Exterior Cleaning arrived on time, were friendly, and courteous. They did an excellent job cleaning my roofs and gutters. Nicholas and Slade went above and beyond in my opinion. I would recommend Spruce Goose to anyone looking for high quality exterior cleaning at a reasonable price!

Reasonable priceSoft wash cleaningRooftop/skylight cleaning
JohnLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

On time, respectful of my family and my property, and a great deal of work done in a short amount of time. True professionals through and through and my roof looks amazing. For half of what was quoted from a different company. I would highly recommend Spruce Goose for any of their services.

Reasonable priceRooftop/skylight cleaningRoof cleaning
ALocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I used Spruce Goose for Gutters and exterior windows and skylights and am very happy. I'll be using them again. James the owner came out on time and gave me a bid right away, Eric and Chaz were on time and communicated with me and did great. Only one little miss and I was able to deal with it, but our gutters and…

Reasonable priceRooftop/skylight cleaning
Mike11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

The entire crew at Spruce Goose are A1! From their online response, thorough the estimate and all the way to a job well done. I would recommend them to anyone needing their services.

Reasonable priceSoft wash cleaningRooftop/skylight cleaningRoof cleaning
Mary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very professional, fast and looks like a great job.

Interior & exterior window cleaningRooftop/skylight cleaning
Nora3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Transparent pricing, low pressure, clear explanations, excellent communications. Top notch work. Highly recommended.

Reasonable priceInterior & exterior window cleaningPower/pressure washingRooftop/skylight cleaning
ShaQuinaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I hired Spruce Goose to perform moss removal (roof), gutter cleaning, and driveway power washing. From the outset, representatives from Spruce Goose were kind, professional, communicative, and thorough in explaining their process. The estimate and services were scheduled and completed timely, and the price was hands…

Customer photo from ShaQuina's reviewCustomer photo from ShaQuina's review
Great pricePower/pressure washingSoft wash cleaningRooftop/skylight cleaning
John5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Eric, Slade and James were phenomenal to work with and the team did a beautiful job on our place! We ran into a couple hurdles, which were cleared with ease. Highly recommend these folks; you won’t be disappointed!

Great priceInterior & exterior window cleaningPower/pressure washingSoft wash cleaning
Carolina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Very professional service, they show up on time and explain the process very clearly.

Rooftop/skylight cleaningRoof cleaning
Paul4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Eco Clean did an awesome job, but what really stood out to me was the communication from start to finish. I'd use them again in a heartbeat!

Reasonable priceRooftop/skylight cleaningRoof cleaning
JuliaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Excellent job. Provided great explanation and communication. Competitive fees. Recommend. Was referred by neighbor who also used. James was great.

Reasonable priceRooftop/skylight cleaningRoof cleaningService not listed
Carrie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Eric and Chaz were amazing! They took their time cleaning our roof and did a great job! They were knowledgeable and careful of our tile roof and even said hi to our dogs before they left. Great price and a great company with great people.

Great pricePower/pressure washingRooftop/skylight cleaningRoof cleaning
Lee5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Showed up on time, worked hard and effectively, explained very well what they were doing, guaranteed the work. Price was reasonable. I would definitely hire them agian.

Reasonable priceRooftop/skylight cleaning
Jeremy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

James and his team at Eco Clean Northwest did an amazing job! They cleaned our roof, gutters, and exterior windows, and everything looks fantastic. Their communication was clear and timely, scheduling was easy, and they showed up right on time. The work was done with great attention to detail, and they left…

Great priceInterior & exterior window cleaningRooftop/skylight cleaningService not listed
Andy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I would highly recommend these guys very professional very well equipped extremely detailed. I will have these guys do my home every single year

Great priceInterior & exterior window cleaningRooftop/skylight cleaningRoof cleaning
Eleanor1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Did a good job

Great priceRooftop/skylight cleaning
JasonLocal Guide · 235 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great company! Staff is professional, courteous and fast. Everyone went out of their way to ensure I was always up to date on expectations, and to ensure every aspect of the job was done to my satisfaction. I will absolutely use their services again

Great priceSoft wash cleaningRooftop/skylight cleaningRoof cleaning
Richard6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Absoutely the most professional company I've dealt with in a long time! Such professional hard-working employees from the office staff to the workers in the field. Just top notch! Could not be happier with the outcome of the cleaning, everything looking new!

Great pricePower/pressure washingSoft wash cleaningRooftop/skylight cleaning
Rick2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Excellent customer service...great expertise and very professional.

Rooftop/skylight cleaning+ Responsiveness+ Punctuality+ Quality
DanielLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They also cleaned our large patio cover, both top and bottom. Chris and Jake were great!! They represent the company well, as did James in the during the initial meeting. They explained in advance everything they were going to do, and did a great job of cleaning up after. We appreciated their sense of humor,…

Rooftop/skylight cleaning+ Responsiveness+ Punctuality+ Quality
Nikki3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This business provides excellent service! I will use them again and I highly recommend them to others.

Power/pressure washingRooftop/skylight cleaning+ Responsiveness+ Quality+ Professionalism
Andrew12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

These guys are fantastic! They came on short notice, on time, worked very quickly, and did a fantastic job. The house looks brand new. I am already booking them to do another property I own and would recommend them to anyone.

Glass & mirror cleaningPower/pressure washingRooftop/skylight cleaning+ Responsiveness+ Punctuality+ Quality
Ana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We are very pleased with the roof cleaning service we got from ECO Clean. When I initially requested a quote they got back to be promptly and followed up. They were able to service both our home and workshop. The workshop was always a hard roof for us to get to and over the years had gotten pretty bad with moss in…

Rooftop/skylight cleaning+ Responsiveness+ Punctuality+ Quality
Kristin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They did a great job washing all of the exterior of my home - roof on down. The house looks immaculate and I appreciated that they took the time to show me areas that may need a little future TLC and what I could do to help keep the exterior of my home in good repair.

Rooftop/skylight cleaningInterior & exterior window cleaningService not listed+ Punctuality+ Quality+ Professionalism
John7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

It had been several years since our roof and gutters were cleaned. Eco Clean provided a timely estimate that was reasonable for the work involved. We booked the following week and the crew did an excellent job. We highly recommend you call them.

Rooftop/skylight cleaning+ Responsiveness+ Punctuality+ Quality
Sue6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Cleaned our roof.

Rooftop/skylight cleaning+ Responsiveness+ Punctuality+ Quality

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Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 68%Overpriced 0%Not sure 2%

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