Experts Reviews · Company report
Spruce Goose Exterior Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Spruce Goose Exterior Cleaning

Tacoma, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #34Position by Experts Score among all companies we track in this category. of 85 roof cleaning · 5.0★ from 629 Google reviews

Report card

Percentile vs other roof cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Spruce Goose Exterior Cleaning is better than 98% of roof cleaning.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Spruce Goose Exterior Cleaning is better than 98% of roof cleaning.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Spruce Goose Exterior Cleaning is better than 100% of roof cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Spruce Goose Exterior Cleaning is better than 100% of roof cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Spruce Goose Exterior Cleaning is better than 100% of roof cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Spruce Goose Exterior Cleaning is better than 100% of roof cleaning.A
100

Reviews for your job

Customers hired Spruce Goose Exterior Cleaning for 6 kinds of job.

Spruce Goose Exterior Cleaning for soft wash cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.49
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “Soft wash cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 18
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 49 Google reviews tagged “Soft wash cleaning” · showing 40

Douglas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Lucas and Caleb did a great job. These guys were highly professional, courteous, and very thorough. I’d definitely recommend Spruce Goose for you exterior and roof cleaning needs.

Interior & exterior window cleaningGlass & mirror cleaningSoft wash cleaning
Margaret6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Friendly, efficient, timely Good job on all 3 roofs

Reasonable priceSoft wash cleaningRooftop/skylight cleaningRoof cleaning
Pamela8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Lucas and Caleb came today to clean our garage roof (separate building from the home) and our home's roof. They did an awesome job on both buildings. No more moss and yucky looking roofs. The gutters are all clean. Everything looks wonderful and my husband even said it smells clean outside. So glad we found…

Soft wash cleaningRoof cleaning
MICHAEL4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

What can I say about Spruce Goose exterior cleaning. Nothing bad that’s for sure. I’m a satisfied customer and plan to use them again in the future. Customer service was excellent from Tyler, Janessa, and James. Lucas, and Caleb did a great job on all the exterior work. Job well done folks. Aloha🤙🏼

Customer photo from MICHAEL's reviewCustomer photo from MICHAEL's reviewCustomer photo from MICHAEL's review
Reasonable priceSoft wash cleaningRooftop/skylight cleaningRoof cleaning
IsabelLocal Guide · 190 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Eco Clean just finished cleaning all of my windows, my roof and gutter. And they also scrubbed my porch, and driveway. They were on time, very courteous and nice, and did a fantastic job!!

Reasonable priceInterior & exterior window cleaningPower/pressure washingSoft wash cleaning
JacksonLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Spruce Goose is all class. Very professional, courteous, and pays close attention to detail. 5 stars!

Great priceSoft wash cleaningRooftop/skylight cleaningRoof cleaning
HK10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Eric, alone, since they were short handed, cleaned our house by pressure washing it with a safe solution. He was prompt, courteous and very professional and did a great job of cleaning up afterwards. He clearly knew how to do his job, and answered all the questions that we had concerning the cleaning of our house.…

Reasonable pricePower/pressure washingSoft wash cleaning
levi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Spruce Goose and its technicians were very professional and on-time. My experiance with them was pleasant and worth every penny.

Reasonable priceSoft wash cleaningRoof cleaning
Anthony5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The Spruce goose team was excellent. From the quote, setting the appointment and the execution of the work everyone was great. Will definitely be a repeat customer.

Reasonable pricePower/pressure washingSoft wash cleaningRoof cleaning
Kathy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Lucas did a remarkable job! My house looks new! He was very friendly and professional. It was a pleasure to me him.

Reasonable priceSoft wash cleaning
Kelly4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Our house looks like brand new. They did an amazing job.

Interior & exterior window cleaningPower/pressure washingSoft wash cleaning
JR5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Tyler, Chaz, Janessa and James ushered my project from start to finish. The process was easy and the finished product exceeded expectations!

Great pricePower/pressure washingSoft wash cleaning
Sara8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Caleb and Eric were prompt, professional, and did a great job cleaning our decks, gutters, and asphalt. Highly recommend.

Reasonable priceSoft wash cleaning
Kathleen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Thank you Eric & Cruz for the great job! This is the second time I've used this company, each time has been top notch. I highly recommend.

Reasonable priceSoft wash cleaningRooftop/skylight cleaning+ Responsiveness+ Quality+ Value
Nancy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Excellent customer service and excellent work. Highly recommend them!

Reasonable priceInterior & exterior window cleaningPower/pressure washingSoft wash cleaning
Shannon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Professional, thorough, great communication, excellent finished product. Will definitely use again and recommend to others!

Reasonable pricePower/pressure washingSoft wash cleaning
CharleneLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

This was a great experience with Spruce Goose Exterior Cleaning, a licensed and insured company. After speaking with a few others this one stood out, not only with a comparable price but above and beyond in professionalism, from their estimator to the work crew, all very polite and professional, offering detailed…

Great priceInterior & exterior window cleaningPower/pressure washingSoft wash cleaning
Miguel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The team from Spruce Goose Exterior Cleaning arrived on time, were friendly, and courteous. They did an excellent job cleaning my roofs and gutters. Nicholas and Slade went above and beyond in my opinion. I would recommend Spruce Goose to anyone looking for high quality exterior cleaning at a reasonable price!

Reasonable priceSoft wash cleaningRooftop/skylight cleaning
Jay7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

That was pure magic what I just witnessed. These guys cleaned my entire parking lot in under a day, and it looks incredible. I had paint stains and oil marks all over the place, and they took care of all of it. To say that I’m impressed would be an understatement. I honestly don’t think I could find a more…

Great pricePower/pressure washingSoft wash cleaning
Mike11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

The entire crew at Spruce Goose are A1! From their online response, thorough the estimate and all the way to a job well done. I would recommend them to anyone needing their services.

Reasonable priceSoft wash cleaningRooftop/skylight cleaningRoof cleaning
Kelli2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Spruce Goose did a fantastic job cleaning our roof. Great with communication also! I would highly recommend them and would definitely hire them again!

Soft wash cleaningRoof cleaning
Kitty11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Excellent experience from the first call, to the results of cleaning! Roof, gutter, and driveway cleaning exceeded expectations. Shout outs to Janessa, James, Taylor, Chaz, Nicholas for friendly and professional communication. Great pricing. Would recommend and use again.

Customer photo from Kitty's reviewCustomer photo from Kitty's review
Great priceSoft wash cleaningRoof cleaning
ShaQuinaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I hired Spruce Goose to perform moss removal (roof), gutter cleaning, and driveway power washing. From the outset, representatives from Spruce Goose were kind, professional, communicative, and thorough in explaining their process. The estimate and services were scheduled and completed timely, and the price was hands…

Customer photo from ShaQuina's reviewCustomer photo from ShaQuina's review
Great pricePower/pressure washingSoft wash cleaningRooftop/skylight cleaning
John5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Eric, Slade and James were phenomenal to work with and the team did a beautiful job on our place! We ran into a couple hurdles, which were cleared with ease. Highly recommend these folks; you won’t be disappointed!

Great priceInterior & exterior window cleaningPower/pressure washingSoft wash cleaning
Kimberly6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Highly recommend. Customer Service was 10 out of 10. The actual work was great 10 out of 10.

Great priceSoft wash cleaningRoof cleaning
Jerilyn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Terrific company to work with! They are quite thorogh as to what services they provide and offer photos of before and after their job is completed. We also appreciated the folder that was provided with information on how to prepare ones propery for their services what they actually do for costomer satisfaction.

Not sureSoft wash cleaningRoof cleaningService not listed
Chris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Nicholas did a great job cleaning our roof, deck and driveway. He was prompt, thorough, attentive to detail and courteous. This is our second time using this company and we have trust in them. Thanks!

Reasonable priceSoft wash cleaningRoof cleaning
JohnLocal Guide · 108 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Chaz did a great job. He clearly takes a lot of pride in his work. Communication was also excellent throughout the process.

Reasonable priceSoft wash cleaning
Dominic2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Good service, professional team, would work with again in the future.

Reasonable priceSoft wash cleaning
Kevin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

These guys are awesome. Great work, highly professional and thorough. Couldn’t recommend them enough! Have used them for years and this year, James found some issues with our roofing that were critical to address right away. Without him tipping us is off, we could have had catastrophic damage.

Reasonable priceSoft wash cleaningRoof cleaning
Nora3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

James did an excellent job on my gutters. They had not been cleaned in a few years and were in pretty bad shape. He showed me the pictures when he finished the job and they looked great.

Great priceSoft wash cleaning
C.Local Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

They have efficient, excellent service and communication...thank you. We will be sticking with this company! 🌞🏡

Reasonable priceSoft wash cleaningRoof cleaningService not listed
Renee2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I absolutely recommend Eco Clean Northwest (aka Spruce Goose)! The customer service is unparalleled. The work was done well and in a timely manner. I'm very pleased.

Interior & exterior window cleaningPower/pressure washingSoft wash cleaning
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Eric and Nicholas were prompt and friendly. Did a good job, left no messes behind. Highly recommend and will use again.

Reasonable priceInterior & exterior window cleaningPower/pressure washingSoft wash cleaning
John3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

They did a roof cleaning and soft wash to remove moss on our roof. They did good work and had friendly costumer service.

Reasonable priceSoft wash cleaningRoof cleaning
Janet1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great experience with Eco Clean NW! James, Eric and Nicholas were professional and experienced. They all did an awesome job! Janessa kept me updated and responded promptly to any texts/calls. Highly recommend ❤️❤️❤️

Interior & exterior window cleaningSoft wash cleaningRoof cleaning
R9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The entire process was seamless from obtaining a quote from James. He provided an in-depth explanation of the process and educated me on how they will address the moss issue on our roof. From the outset, I felt confident that I was in good hands. Janessa was exceptionally kind and courteous in assisting us with…

Reasonable priceSoft wash cleaningRoof cleaning
Chuck7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The guys did a great job cleaning growth off the roof and cleaned up after themselves nicely. My roof is a complicated layout. They missed a small overhang. I called them and they were out the next day to take care of it and again, clean up the debris that fell off the roof. We'll call them back out in a few years.

Reasonable priceSoft wash cleaningRoof cleaning
Giselle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They did a wonderful job!. Siding and driveway look new, very pleased with the service and will definitely call them again for outside cleaning.

Reasonable pricePower/pressure washingSoft wash cleaning
javier6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Fast , Clean, Responsible workers. James C. did an amazing job cleaning our roof and the surrounding plants and walking paths around the house. ROOF LOOKS AMAZING. He also flushed out the gutter system to make sure everything is in good working order as rain season is around the corner.

Reasonable priceSoft wash cleaningRoof cleaning

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Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 68%Overpriced 0%Not sure 2%

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