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SS PRO JUNK REMOVAL

Junk removal service · Conyers, GA · reviewed since 2017

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#38 of 71 hauling servicesPosition by Experts Score among all companies we track in this category. · better than 47%
5.0 ★★★★★ 955 Google reviews · 24 photos
98%five-star reviews
4.96★last 12 monthsAverage stars on reviews from the last 12 months only.
0.7%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
98%reviews answered by the owner
Oct 2026latest review

SS PRO JUNK REMOVAL at a glance

Customers frequently cite rapid response times, same-day availability, and fair pricing as primary benefits of the service. The process often involves sending photos for quotes, with crews typically completing removals within an hour. However, lower-rated reviews highlight recurring issues with tardiness, aggressive communication during scheduling disputes, and insufficient care for fragile items or property.

  • Google rating: 5.0 out of 5 from 955 reviews (98% five-star).
  • Reviews on this page: 955 Google reviews (860 with written comments, 150 with photos).
  • Owner responses: the business replied to 98% of reviews.
  • Most recent review: October 23, 2026.
  • Service: Hauling Service serving Conyers, Georgia.

Data from Google, last updated October 25, 2026.

Score profile vs other hauling services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction96Reliability95Craft & service98Value100Momentum100Replies to reviews100Satisfaction: 96 (median 97)Reliability: 95 (median 98)Craft & service: 98 (median 100)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 100 (median 93)
SS PRO JUNK REMOVALHauling Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.SS PRO JUNK REMOVAL: 96/100 on this factor. Category median: 97.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.SS PRO JUNK REMOVAL: 95/100 on this factor. Category median: 98.A
95
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.SS PRO JUNK REMOVAL: 98/100 on this factor. Category median: 100.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.SS PRO JUNK REMOVAL: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.SS PRO JUNK REMOVAL: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.SS PRO JUNK REMOVAL: 100/100 on this factor. Category median: 93.A
100

Bar = this company · dark tick = category median.

Star ratings

955 Google reviews we collected

  • 5 stars93898%
  • 4 stars71%
  • 3 stars10%
  • 2 stars00%
  • 1 star91%

Praise vs complaints

Phrases our text analysis found in 860 written reviews

  • Praise2,02499%
  • Complaints221%

Topic share

How often each topic comes up in the written reviews

  • Speed & response60830%
  • Staff & attitude43721%
  • Price & value32116%
  • Would recommend31415%
  • Quality & results23511%
  • Honesty & trust713%
  • Communication603%

What customers talk about

We read 860 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “They came out same day after I called sent a picture.”
    “He didn’t even take into consideration how the client was nice in waiting on him regardless if it was late he accepted the job.”
  • “The team was professional, friendly, punctual, and efficient.”
    “Before I could even get clarification, he hung up on me.”
  • “Their pricing was fair, and the customer service was outstanding from start to finish.”
    “They move VERY SLOW on purpose in order to drag the time out, talked on the phone while moving and OVERCHARGE drastically.”
  • “If you’re looking for a reliable, hassle-free junk removal company, I highly recommend them.”
    “Never again”
  • “They made the entire junk removal process quick and stress-free, and they did a great job cleaning everything up.”
    “This was by far the WORST moving experience I've had.”
  • “If you’re looking for reliable junk removal, I recommend SS Pro Junk removal.”
    “It seems like a scam to get into people home and do only god knows what.”
  • “They kept in good communication with me every step of the way.”

People customers mention

  • Stacy 22 reviews
  • Kevin 14 reviews
  • Stacey 12 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired SS PRO JUNK REMOVAL for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

Dink1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

It was as simple as me sending pictures then they arrived and removed everything without me having to touch anything. Will definitely be using SS again!

darrell1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

The guys were great. They came out same day after I called sent a picture. They came take care of everything within an hour.

KweenLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

I couldn’t be happier with the service! The team was professional, friendly, punctual, and efficient. They made the entire junk removal process quick and stress-free, and they did a great job cleaning everything up. Their pricing was fair, and the customer service was outstanding from start to finish. If you’re…

Michael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Fast, affordable, and thorough. Not much else you can ask for to get rid of your unwanted stuff.

haibo1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Highly recommend! They were quick, professional, and did a great job removing all the junk from our attic. Pricing was very fair and straightforward with no gimmicks or hidden surprises. Really great people and an overall excellent experience.

Bob5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Answered right away, Sent a text of what i needed picked up, got a fair price. They were there and done in just over and hour Courteous and job well done

Photos

Customer reviews

5.0 ★★★★★ 955 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Dink Uncut1 reviewTotal number of Google reviews Dink has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

It was as simple as me sending pictures then they arrived and removed everything without me having to touch anything. Will definitely be using SS again!

darrell Hussey1 reviewTotal number of Google reviews darrell has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The guys were great. They came out same day after I called sent a picture. They came take care of everything within an hour.

Kween UaiLocal Guide · 24 reviewsTotal number of Google reviews Kween has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I couldn’t be happier with the service! The team was professional, friendly, punctual, and efficient. They made the entire junk removal process quick and stress-free, and they did a great job cleaning everything up. Their pricing was fair, and the customer service was outstanding from start to finish. If you’re looking for a reliable, hassle-free junk removal company, I highly recommend them. I would definitely use their services again!

Michael Beyrouti3 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fast, affordable, and thorough. Not much else you can ask for to get rid of your unwanted stuff.

haibo qi1 reviewTotal number of Google reviews haibo has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Highly recommend! They were quick, professional, and did a great job removing all the junk from our attic. Pricing was very fair and straightforward with no gimmicks or hidden surprises. Really great people and an overall excellent experience.

Nick Goodman11 reviewsTotal number of Google reviews Nick has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very good service, fast and reliable.

Kelly Williams2 reviewsTotal number of Google reviews Kelly has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They do a great job and are very timely! Responds so fast!!

Bob Seitz5 reviewsTotal number of Google reviews Bob has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Answered right away, Sent a text of what i needed picked up, got a fair price. They were there and done in just over and hour Courteous and job well done

Response from the owner · a week ago

Glad we were able to provide you with fast and affordable same day junk removal. Thank You for choosing ss pro junk removal.

Goddess Breezy4 reviewsTotal number of Google reviews Goddess has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Love this company. 2nd time using them. Great communication and on time arrival. Got my trash out and delivered excellent service. Thank you all again.

Response from the owner · 10 months ago

We really appreciate your kind words and very happy we were able to assist you and provide same-day junk removal services. Thank you again

Yen Huynh4 reviewsTotal number of Google reviews Yen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Quick, efficient, and affordable!

Response from the owner · a week ago

Thank you for choosing ss pro junk removal

SS PRO JUNK REMOVAL on Google Maps →

Business details