Analyzing 6,632,2586.6M ReviewsFor 18,54118.5K Experts

Experts Reviews · Company report
St. Louis Kwik Dry Total Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

St. Louis Kwik Dry Total Cleaning

Frontenac, MO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 33 commercial cleaning services · 5.0★ from 57 Google reviews

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Report card

Percentile vs other commercial cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.St. Louis Kwik Dry Total Cleaning is better than 99% of commercial cleaning services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.St. Louis Kwik Dry Total Cleaning is better than 97% of commercial cleaning services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.St. Louis Kwik Dry Total Cleaning is better than 99% of commercial cleaning services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.St. Louis Kwik Dry Total Cleaning is better than 100% of commercial cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.St. Louis Kwik Dry Total Cleaning is better than 100% of commercial cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.St. Louis Kwik Dry Total Cleaning is better than —% of commercial cleaning services.–
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Reviews for your job

Customers hired St. Louis Kwik Dry Total Cleaning for 3 kinds of job.

St. Louis Kwik Dry Total Cleaning for pet stain & odor removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$50–100
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Pet stain & odor removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 5 Google reviews tagged “Pet stain & odor removal”

daniel9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Contacted Kwik Dry at the recommendation of Mattress Firm. Mary Sanner contacted me the same day and scheduled an appt. in 2 days to clean a brand new mattress that had been 'baptized' with cat urine from my kitty. Mary arrived earlier from the scheduled appt. time. She was thorough, informative of the solutions she…

Paid $100–150Great priceUpholstery cleaningPet stain & odor removal
BarbLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

My dog peed on my bed! I was ready to throw it out before I found Kwik Dry Cleaning online. Mary came and completely cleaned the mattress and was able to remove the smell! Mattress looks brand new! Very happy with Mary and her service. She will be my go-to from now on for furniture cleaning.

Paid $50–100Great pricePet stain & odor removal
Sharon7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Mary was on time, friendly, efficient, knowledgeable, hard-working and my carpet looks wonderful!!!! Thank you!

Paid $50–100Great priceGeneral carpet cleaningPet stain & odor removal
Rose13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Mary is the absolute best. She has helped us clean everything from patio furniture to vents and she always knows how to get the job done. She even once braved a tornado to help us! Don't hesitate to hire her, you won't be disappointed.

Paid $500+Great priceUpholstery cleaningGeneral carpet cleaningPet stain & odor removal
Kristin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mary is the best! She's been out multiple times and has always worked miracles on our carpet - I highly recommend St Louis Kwik Dry Total Cleaning and wouldn't use anyone else!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality

Price

$274-1% vs typical commercial cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 50%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning8$139–$279
Upholstery cleaning5$139–$266
Pet stain & odor removal5—

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