Experts Reviews · Company report
Sta-Built Construction, LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%63+34.4Reliability 24%42+10.2Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty81−1.9Momentum penalty21−7.9Experts Score= 56Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.56SCORE

Sta-Built Construction, LLC

University Place, WA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 22 retaining wall contractors · 4.7★ from 207 Google reviews

Report card

Percentile vs other retaining wall contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sta-Built Construction, LLC is better than 63% of retaining wall contractors.B
63
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sta-Built Construction, LLC is better than 42% of retaining wall contractors.C
42
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sta-Built Construction, LLC is better than 81% of retaining wall contractors.A
81
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sta-Built Construction, LLC is better than 100% of retaining wall contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sta-Built Construction, LLC is better than 21% of retaining wall contractors.D
21
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sta-Built Construction, LLC is better than 100% of retaining wall contractors.A
100

Reviews for your job

Customers hired Sta-Built Construction, LLC for 8 kinds of job.

Sta-Built Construction, LLC for hardscaping

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Jobs reviewedHow many Google reviews are tagged with this job.31
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Hardscaping”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 2
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 31 Google reviews tagged “Hardscaping” · showing 20

FarazLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great company and workmanship. A special thanks to Frankie, who's professionalism and customer service made this a very pleasant experience.

Patio pavingPaver installationHardscaping
Dr.7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I’m thrilled with my new driveway and hardscape—and the service I received Sta-Built Construction (Thanks Scott)

Driveway installationPaver installationRetaining wall design
SherryLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We had an amazing experience with our design consultant Zach and our project manager Jesse. The communication and professionalism from design to completion was outstanding. They were adaptable with design and installation implementation changes . The team of workers that did the installation had immense pride in…

Great pricePatio designPaver installationCustom masonry
Chris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They’ve come out and done multiple projects for us. Their financing options were great and their warranty is exceptional. Do yourself a favor and hire them for any project you want done right.

Reasonable pricePaver installationRetaining wall designHardscaping
Alena1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We have had 2 very large retaining walls put in by Staybuilt and have nothing short of excellent customer service. Staybuilt stands by their warranty guarantee and fixed our first wall to ensure its integrity. Scott was an excellent project manager and oversaw the project in its entirety. Any issue that arose was…

Great pricePaver installationRetaining wall designCustom masonry
Mary15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a problem with my previously installed patio. I called Sta-Built to repair the issues. Ryder arrived on time to do the job. I showed him the areas of concern. He proceded to deconstruct the area very carefully. As he did so, he analyzed the cause of the failure and when he did the repair he added mortar to…

HardscapingPatio designPatio paving+ Responsiveness+ Punctuality+ Quality
MollyLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had some urgent needs for a retaining wall project and some fencing that was falling over. The process was fairly smooth with STA. Found them through a home show since there’s too many options out there. I’m pleased with the outcome and would recommend them again. The work once started was nice and quick. Only…

HardscapingRetaining wall design+ Responsiveness+ Punctuality+ Quality
Husky10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I used Sta-Built Construction to replace a railroad tie retaining wall with cement blocks in the Redmond area. They provided a very competitive bid and Andy was a straight forward salesperson who answered all my questions. Marvin managed the job and despite a small time adjustment due to a material acquisition…

HardscapingNew construction servicesRetaining wall design+ Punctuality
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Appreciate Ben's hands-on project management, responsiveness and communication skills, project delivery by skilled crew

Brick paver installationPaving-related drainageHardscaping+ Responsiveness+ Quality+ Professionalism
James3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Everyone I have dealt with at Sta-Built Construction, including their Salesman/Customer Rep Daniel Spath, Project Coordinator Joshua Duman, and Construction Manager Ben Stadeli, has been a pleasure to work with. They have all been happy to answer any questions. The four - man crew who installed our retaining walls…

HardscapingNew construction servicesRetaining wall design+ Responsiveness+ Punctuality+ Quality
Mike1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

From start to finish the whole Stabuilt team was great to work with. Quick to answer questions, once I accepted the bid we were scheduled to start the project the next week.

Hardscaping+ Responsiveness+ Punctuality+ Quality
1monamir7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We got to know Leland with Sta-built Construction, while he was managing a project for our neighbor. He was directly involved in all the steps of the project, provided me with continuous updates and very prompt on all of our meetings. He was very reliable, the work they performed was outstanding and we will count on…

Driveway installationHardscapingMasonry repair & maintenance
SergeyLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Hired Sta-Built to built a retaining walls on my property. Was amazed how quickly and professionally they did it in 4 days. Randall came few weeks prior for estimate and showed me how everything will be done. He showed professionalism explaining the whole project. One drawback for whole company is lack of…

Hardscaping+ Quality+ Professionalism+ Value
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Our backyard was transformed from a lawn to pavers and planter areas. Sales Rep Dan Spath was thorough, knowledgeable and professional in suggesting a beautiful design that fits our taste and needs. During the construction, Site Supervisor Ben Stadeli was deligent and responsive. He was very accommodating in several…

Paving-related drainageHardscaping+ Responsiveness+ Punctuality+ Quality
Cynthia9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Ben and team did a fantastic job, identified some things that could benefit water issues, and installed a beautiful retaining wall.

Paving-related drainageHardscaping+ Responsiveness+ Punctuality+ Quality
Loren8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Thanks to Peter and his crew for installing our dream patio with fire pit. When Peter came to measure up the job he had a great eye for what would look good and explained the options with us. His crew did an excellent job from the prep work to the clean up. After the installation Peter followed up to make sure we…

Hardscaping+ Responsiveness+ Punctuality+ Quality
Ben2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We had a small barked area off our patio that we decided to change to pavers. The entire job from beginning to completion went very smooth. From the installation crew to the owner, everyone worked to make sure we were satisfied. We would not hesitate to recommend Sta-Built Construction to our friends and neighbors.

Excavation & gradingHardscapingPaving job site preparation+ Responsiveness+ Punctuality+ Quality
NateLocal Guide · 58 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Stabuilt demolished and replaced the front retaining wall at our newly constructed home. The workmanship meets the level of the building and is a big upgrade at a fair price. The team was great to work with and open to answering any questions about the process.

HardscapingService not listed+ Responsiveness+ Punctuality+ Value
Kimberly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Sta-Built put up a retaining wall to replace our failing rockery. They worked fast and did a great job.

Paving-related drainageHardscapingPaving job site preparation+ Quality+ Professionalism
Dirk8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Used Sta-Built for our lake bulkhead rebuild with masonry block and flagstone patio.

Excavation & gradingHardscapingPaving job site preparation+ Responsiveness+ Punctuality+ Quality

Show more hardscaping reviews (11 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 63%Overpriced 6%Not sure 6%

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