Experts Reviews · Company report
Sta-Built Construction, LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%63+34.4Reliability 24%42+10.2Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty81−1.9Momentum penalty21−7.9Experts Score= 56Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.56SCORE

Sta-Built Construction, LLC

University Place, WA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 22 retaining wall contractors · 4.7★ from 207 Google reviews

Report card

Percentile vs other retaining wall contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sta-Built Construction, LLC is better than 63% of retaining wall contractors.B
63
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sta-Built Construction, LLC is better than 42% of retaining wall contractors.C
42
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sta-Built Construction, LLC is better than 81% of retaining wall contractors.A
81
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sta-Built Construction, LLC is better than 100% of retaining wall contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sta-Built Construction, LLC is better than 21% of retaining wall contractors.D
21
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sta-Built Construction, LLC is better than 100% of retaining wall contractors.A
100

Reviews for your job

Customers hired Sta-Built Construction, LLC for 8 kinds of job.

Sta-Built Construction, LLC for paver installation

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Jobs reviewedHow many Google reviews are tagged with this job.29
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.76
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Paver installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 29 Google reviews tagged “Paver installation” · showing 20

Patty10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★

I contacted Stabuilt mainly because of the great photos on their website of brick work. I needed a retaining wall built, 40 feet long, L shaped. I had done the shorter end of the wall last summer myself. A sales person comes out gives a bid right then, which was great. Job started fairly quick within a month. I…

Not surePaver installation
FarazLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great company and workmanship. A special thanks to Frankie, who's professionalism and customer service made this a very pleasant experience.

Patio pavingPaver installationHardscaping
Michelle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We had a full backyard redesign with Sta-Built Construction and we couldn't be more happy with the project. Scott, our project manager, was easy to reach by phone or text and was on site regularly. He is just an all around great person! The crew doing the work were very professional easy to communicate with and…

Reasonable pricePaver installation
Karen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I had water issues with a concrete walkway. Had Sta-Built remove it and put in pavers. Needed to remove a section for a gas line.They worked with the electric company, gas company and landscaper. Sta-Built came back and. replaced it. So easy for me. I would use them again for any need. I always get compliments on that walkway

Reasonable pricePaver installation
CharlesLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I wanted to share that my patio paver extension was done with great care, thought and precision. From the time I contacted Sta-Buit until the final walk through nothing but professionalism. From Beau getting me set up with the initial project that I wanted and understanding my needs, to Scott coming in as Project…

Reasonable pricePatio pavingPatio designPaver installation
Linda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I can’t say enough good things about Sta-built. Our sales person, Dan Spath, was informative and friendly and presented with no pressure. Our project manager, Scott Hawn was on hand to set up the crew in the morning and made sure they had everything they needed. Frankie, Scott’s assistant, was on hand every…

Reasonable priceDriveway installationPaver installationRetaining wall design
Yunies2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Sta-builtbest paving contractor olympia paver installation driveway replacement

Great pricePaver installation
Dr.7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I’m thrilled with my new driveway and hardscape—and the service I received Sta-Built Construction (Thanks Scott)

Driveway installationPaver installationRetaining wall design
CatherineLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We recently completed a very large backyard project with Sta-Built that turned out beautifully! They built a three tiered retaining wall with steps at the base of over 1000 sq ft of pavers and installed several large concrete steps in a different area. As one might imagine, with an endeavor of this size there were…

Reasonable pricePaver installationRetaining wall design
SherryLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We had an amazing experience with our design consultant Zach and our project manager Jesse. The communication and professionalism from design to completion was outstanding. They were adaptable with design and installation implementation changes . The team of workers that did the installation had immense pride in…

Great pricePatio designPaver installationCustom masonry
Chris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They’ve come out and done multiple projects for us. Their financing options were great and their warranty is exceptional. Do yourself a favor and hire them for any project you want done right.

Reasonable pricePaver installationRetaining wall designHardscaping
Alena1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We have had 2 very large retaining walls put in by Staybuilt and have nothing short of excellent customer service. Staybuilt stands by their warranty guarantee and fixed our first wall to ensure its integrity. Scott was an excellent project manager and oversaw the project in its entirety. Any issue that arose was…

Great pricePaver installationRetaining wall designCustom masonry
Amber7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

So grateful for the great work and beautiful backyard we have now! ❤️

Backyard designCustom masonryNew construction services+ Responsiveness+ Punctuality+ Quality
Mary15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a problem with my previously installed patio. I called Sta-Built to repair the issues. Ryder arrived on time to do the job. I showed him the areas of concern. He proceded to deconstruct the area very carefully. As he did so, he analyzed the cause of the failure and when he did the repair he added mortar to…

HardscapingPatio designPatio paving+ Responsiveness+ Punctuality+ Quality
RonLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Once the crew arrived for installation, it took about 7 days to complete. The foreman would ask at the end of the day if I was pleased with the work and answered any questions or concerns I had. Great crew, great job and we're very happy with the end result!

New construction servicesPaver installation+ Professionalism
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Appreciate Ben's hands-on project management, responsiveness and communication skills, project delivery by skilled crew

Brick paver installationPaving-related drainageHardscaping+ Responsiveness+ Quality+ Professionalism
Jean3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This was the fastest, friendliest, most professional, courteous, and knowledgeable company I have ever worked with. Everybody at every step in the process of installing our artificial turf and paver walkway was awesome. First came salesman Brian. Not only was he on time, but he listened to my various concerns and…

Artificial turf installationPaver installation+ Responsiveness+ Punctuality+ Quality
Audrey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent from start to finish. Communication, informed bid process, ease transitioning to construction, easy payment. ⭐️⭐️⭐️⭐️

Custom masonryPaver installation+ Responsiveness+ Punctuality+ Quality
Sharon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Amazing! They replaced our driveway that was cracking and falling down a hill, put in retaining walls to build up the hillside and put in french drains Everything was expertly graded and widened. We now have a great driveway with pavers , a nice border amd cement edging that we get so many compliments on! It took…

Paving-related drainageDriveway installationDriveway replacement+ Quality+ Professionalism
James3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Robert Stephian and his crew from Sta-Built did a great job installing artificial grass and patio pavers at our home. The quality of the work was top notch, the project was completed earlier than projected and on budget. Very professional job and people. Highly recommended.

Artificial turf installationPaver installation+ Punctuality+ Quality+ Professionalism

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Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 63%Overpriced 6%Not sure 6%

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