Experts Reviews · Company report
Sta-Built Construction, LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%63+34.4Reliability 24%42+10.2Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty81−1.9Momentum penalty21−7.9Experts Score= 56Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.56SCORE

Sta-Built Construction, LLC

University Place, WA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 22 retaining wall contractors · 4.7★ from 207 Google reviews

Report card

Percentile vs other retaining wall contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sta-Built Construction, LLC is better than 63% of retaining wall contractors.B
63
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sta-Built Construction, LLC is better than 42% of retaining wall contractors.C
42
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sta-Built Construction, LLC is better than 81% of retaining wall contractors.A
81
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sta-Built Construction, LLC is better than 100% of retaining wall contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sta-Built Construction, LLC is better than 21% of retaining wall contractors.D
21
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sta-Built Construction, LLC is better than 100% of retaining wall contractors.A
100

Reviews for your job

Customers hired Sta-Built Construction, LLC for 8 kinds of job.

Sta-Built Construction, LLC for paver installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.29
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.76
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Paver installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 29 Google reviews tagged “Paver installation”

Patty10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★

I contacted Stabuilt mainly because of the great photos on their website of brick work. I needed a retaining wall built, 40 feet long, L shaped. I had done the shorter end of the wall last summer myself. A sales person comes out gives a bid right then, which was great. Job started fairly quick within a month. I…

Not surePaver installation
FarazLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great company and workmanship. A special thanks to Frankie, who's professionalism and customer service made this a very pleasant experience.

Patio pavingPaver installationHardscaping
Michelle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We had a full backyard redesign with Sta-Built Construction and we couldn't be more happy with the project. Scott, our project manager, was easy to reach by phone or text and was on site regularly. He is just an all around great person! The crew doing the work were very professional easy to communicate with and…

Reasonable pricePaver installation
Karen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I had water issues with a concrete walkway. Had Sta-Built remove it and put in pavers. Needed to remove a section for a gas line.They worked with the electric company, gas company and landscaper. Sta-Built came back and. replaced it. So easy for me. I would use them again for any need. I always get compliments on that walkway

Reasonable pricePaver installation
CharlesLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I wanted to share that my patio paver extension was done with great care, thought and precision. From the time I contacted Sta-Buit until the final walk through nothing but professionalism. From Beau getting me set up with the initial project that I wanted and understanding my needs, to Scott coming in as Project…

Reasonable pricePatio pavingPatio designPaver installation
Linda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I can’t say enough good things about Sta-built. Our sales person, Dan Spath, was informative and friendly and presented with no pressure. Our project manager, Scott Hawn was on hand to set up the crew in the morning and made sure they had everything they needed. Frankie, Scott’s assistant, was on hand every…

Reasonable priceDriveway installationPaver installationRetaining wall design
Yunies2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Sta-builtbest paving contractor olympia paver installation driveway replacement

Great pricePaver installation
Dr.7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I’m thrilled with my new driveway and hardscape—and the service I received Sta-Built Construction (Thanks Scott)

Driveway installationPaver installationRetaining wall design
CatherineLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We recently completed a very large backyard project with Sta-Built that turned out beautifully! They built a three tiered retaining wall with steps at the base of over 1000 sq ft of pavers and installed several large concrete steps in a different area. As one might imagine, with an endeavor of this size there were…

Reasonable pricePaver installationRetaining wall design
SherryLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We had an amazing experience with our design consultant Zach and our project manager Jesse. The communication and professionalism from design to completion was outstanding. They were adaptable with design and installation implementation changes . The team of workers that did the installation had immense pride in…

Great pricePatio designPaver installationCustom masonry
Chris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They’ve come out and done multiple projects for us. Their financing options were great and their warranty is exceptional. Do yourself a favor and hire them for any project you want done right.

Reasonable pricePaver installationRetaining wall designHardscaping
Alena1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We have had 2 very large retaining walls put in by Staybuilt and have nothing short of excellent customer service. Staybuilt stands by their warranty guarantee and fixed our first wall to ensure its integrity. Scott was an excellent project manager and oversaw the project in its entirety. Any issue that arose was…

Great pricePaver installationRetaining wall designCustom masonry
Amber7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

So grateful for the great work and beautiful backyard we have now! ❤️

Backyard designCustom masonryNew construction services+ Responsiveness+ Punctuality+ Quality
Mary15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a problem with my previously installed patio. I called Sta-Built to repair the issues. Ryder arrived on time to do the job. I showed him the areas of concern. He proceded to deconstruct the area very carefully. As he did so, he analyzed the cause of the failure and when he did the repair he added mortar to…

HardscapingPatio designPatio paving+ Responsiveness+ Punctuality+ Quality
RonLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Once the crew arrived for installation, it took about 7 days to complete. The foreman would ask at the end of the day if I was pleased with the work and answered any questions or concerns I had. Great crew, great job and we're very happy with the end result!

New construction servicesPaver installation+ Professionalism
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Appreciate Ben's hands-on project management, responsiveness and communication skills, project delivery by skilled crew

Brick paver installationPaving-related drainageHardscaping+ Responsiveness+ Quality+ Professionalism
Jean3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This was the fastest, friendliest, most professional, courteous, and knowledgeable company I have ever worked with. Everybody at every step in the process of installing our artificial turf and paver walkway was awesome. First came salesman Brian. Not only was he on time, but he listened to my various concerns and…

Artificial turf installationPaver installation+ Responsiveness+ Punctuality+ Quality
Audrey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent from start to finish. Communication, informed bid process, ease transitioning to construction, easy payment. ⭐️⭐️⭐️⭐️

Custom masonryPaver installation+ Responsiveness+ Punctuality+ Quality
Sharon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Amazing! They replaced our driveway that was cracking and falling down a hill, put in retaining walls to build up the hillside and put in french drains Everything was expertly graded and widened. We now have a great driveway with pavers , a nice border amd cement edging that we get so many compliments on! It took…

Paving-related drainageDriveway installationDriveway replacement+ Quality+ Professionalism
James3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Robert Stephian and his crew from Sta-Built did a great job installing artificial grass and patio pavers at our home. The quality of the work was top notch, the project was completed earlier than projected and on budget. Very professional job and people. Highly recommended.

Artificial turf installationPaver installation+ Punctuality+ Quality+ Professionalism
Maralaina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had Stabilt install turf, planting beds with edging, pavers, irrigation pipes & pea gravel paths. There were 2-5 workers on site every day & their work ethic was excellent (they even worked a couple 6 day weeks). Ben Stadeli closely supervised the workers and communicated with us very well at each step of the…

Artificial turf installationExcavation & gradingPaver installation+ Responsiveness+ Punctuality+ Quality
Vicki2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Peter, Riley, and crew did an incredible job of reading my mind and creating a "retreat experience" in my back yard. From design, to collaboration, and checking in often, I have a beautiful half circle, pavilion style patio, with curved bench seating, two planter areas, and a much better design than a decking…

Paver installation+ Responsiveness+ Punctuality+ Quality
Robert7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Even though my project was small in comparison to others I've seen, the construction crew was very meticulous in ensuring the project was completed as planned and in a timely manner. I couldn't be happier with the results of their attention to detail. They treated the entire project as if it was for themselves, not…

Backyard designBrick paver installationMasonry repair & maintenance+ Responsiveness+ Punctuality+ Quality
Dr.2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Robert and his team were great to work with. I felt it was a good collaboration and they were committed to communication and good work.

Paver installationRetaining wall designPaving job site preparation+ Responsiveness+ Punctuality+ Quality
Elizabeth5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We were very happy with the entire process for our new paver patio, from the first visit when Josiah gave us an estimate and drew a plan for us all the way through to the finished patio, which looks even better than I'd imagined. They were prompt, courteous, and professional and cleaned up all the debris. We are…

Patio designPaver installation
RobinLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Very professional company. Robert tried to be as kind and helpful as possible to make us happy. The project turned out beautiful. The reason for 4 stars is their lack of communication with me and tardiness. 1. They give you a book to go off of to choose what you want your pavers to look like. I showed the photo to…

Paver installation+ Professionalism
TP2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Had a paver patio installed and it looks great. I've had other contractors over for various things and they all comment on how good it turned out. Estimate process was smooth. Workers showed up on time the first day and finished a relatively large patio VERY quickly (2 days). I wasn't satisfied with how the overlay…

Paver installation
JosephLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★

We used StaBuilt for a paver patio and artificial turf installation in our backyard. The total cost of the job was around $35K - for the most part, this was comparable to what other contractors quoted-not the most expensive, but not the cheapest either (which was good since we didn't necessarily want to go with the…

Artificial turf installationPaver installation+ Responsiveness
Paul5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great customer service and communication throughout the project. Excellent cleanup by the crew during the day and at the end of the day as well. The craftsmanship was outstanding and the follow up by the project manager Leland after all was done showed me how much they care for the customer.. :)

Artificial turf installationConcrete workCustom masonry+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 63%Overpriced 6%Not sure 6%

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