Experts Reviews · Company report
Sta-Built Construction, LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%63+34.4Reliability 24%42+10.2Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty81−1.9Momentum penalty21−7.9Experts Score= 56Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.56SCORE

Sta-Built Construction, LLC

University Place, WA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 22 retaining wall contractors · 4.7★ from 207 Google reviews

Report card

Percentile vs other retaining wall contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sta-Built Construction, LLC is better than 63% of retaining wall contractors.B
63
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sta-Built Construction, LLC is better than 42% of retaining wall contractors.C
42
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sta-Built Construction, LLC is better than 81% of retaining wall contractors.A
81
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sta-Built Construction, LLC is better than 100% of retaining wall contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sta-Built Construction, LLC is better than 21% of retaining wall contractors.D
21
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sta-Built Construction, LLC is better than 100% of retaining wall contractors.A
100

Reviews for your job

Customers hired Sta-Built Construction, LLC for 8 kinds of job.

Sta-Built Construction, LLC for paving job site preparation

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Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Paving job site preparation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1

All 11 Google reviews tagged “Paving job site preparation”

Linda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I can’t say enough good things about Sta-built. Our sales person, Dan Spath, was informative and friendly and presented with no pressure. Our project manager, Scott Hawn was on hand to set up the crew in the morning and made sure they had everything they needed. Frankie, Scott’s assistant, was on hand every…

Reasonable priceDriveway installationPaver installationRetaining wall design
Catherine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I must sing the praises of Sta-Built. The design ideas were brilliant and the team's work installing the walkways and patio was exquisite. I couldn't be happier with the outcome and look forward to my next project with Sta-Built.

Patio designPatio pavingPaving job site preparation+ Responsiveness+ Punctuality+ Quality
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Appreciate Ben's hands-on project management, responsiveness and communication skills, project delivery by skilled crew

Brick paver installationPaving-related drainageHardscaping+ Responsiveness+ Quality+ Professionalism
Robert7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Even though my project was small in comparison to others I've seen, the construction crew was very meticulous in ensuring the project was completed as planned and in a timely manner. I couldn't be happier with the results of their attention to detail. They treated the entire project as if it was for themselves, not…

Backyard designBrick paver installationMasonry repair & maintenance+ Responsiveness+ Punctuality+ Quality
Dr.2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Robert and his team were great to work with. I felt it was a good collaboration and they were committed to communication and good work.

Paver installationRetaining wall designPaving job site preparation+ Responsiveness+ Punctuality+ Quality
Paul5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great customer service and communication throughout the project. Excellent cleanup by the crew during the day and at the end of the day as well. The craftsmanship was outstanding and the follow up by the project manager Leland after all was done showed me how much they care for the customer.. :)

Artificial turf installationConcrete workCustom masonry+ Responsiveness+ Punctuality+ Quality
Ben2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We had a small barked area off our patio that we decided to change to pavers. The entire job from beginning to completion went very smooth. From the installation crew to the owner, everyone worked to make sure we were satisfied. We would not hesitate to recommend Sta-Built Construction to our friends and neighbors.

Excavation & gradingHardscapingPaving job site preparation+ Responsiveness+ Punctuality+ Quality
Kimberly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Sta-Built put up a retaining wall to replace our failing rockery. They worked fast and did a great job.

Paving-related drainageHardscapingPaving job site preparation+ Quality+ Professionalism
Dirk8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Used Sta-Built for our lake bulkhead rebuild with masonry block and flagstone patio.

Excavation & gradingHardscapingPaving job site preparation+ Responsiveness+ Punctuality+ Quality
Jeff4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We have been very impressed with Sta-built. We had a paver patio installed that looks amazing and we’re very excited to use it this summer. From the intital appointment getting a quote all the way to completion, the crews were very timely and professional. We will definitely not hesitate to work with Sta-built in the future.

Excavation & gradingHardscapingPaving job site preparation+ Quality+ Professionalism
JoanneLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Sta-Built Construction is absolutely the best! The job was for the replacement of our driveway which was heavily damaged during an addition to our home; Sta-Built gave us a comprehensive, detailed bid, was very reasonable, performed excellent work, kept a clean worksite, very professional, extremely knowledgeable…

Excavation & gradingHardscapingHauling+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 63%Overpriced 6%Not sure 6%

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