Experts Reviews · Company report
Sta-Built Construction, LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%63+34.4Reliability 24%42+10.2Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty81−1.9Momentum penalty21−7.9Experts Score= 56Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.56SCORE

Sta-Built Construction, LLC

University Place, WA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 22 retaining wall contractors · 4.7★ from 207 Google reviews

Report card

Percentile vs other retaining wall contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sta-Built Construction, LLC is better than 63% of retaining wall contractors.B
63
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sta-Built Construction, LLC is better than 42% of retaining wall contractors.C
42
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sta-Built Construction, LLC is better than 81% of retaining wall contractors.A
81
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sta-Built Construction, LLC is better than 100% of retaining wall contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sta-Built Construction, LLC is better than 21% of retaining wall contractors.D
21
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sta-Built Construction, LLC is better than 100% of retaining wall contractors.A
100

Reviews for your job

Customers hired Sta-Built Construction, LLC for 8 kinds of job.

Sta-Built Construction, LLC for paving-related drainage

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Paving-related drainage”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1

All 9 Google reviews tagged “Paving-related drainage”

Linda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I can’t say enough good things about Sta-built. Our sales person, Dan Spath, was informative and friendly and presented with no pressure. Our project manager, Scott Hawn was on hand to set up the crew in the morning and made sure they had everything they needed. Frankie, Scott’s assistant, was on hand every…

Reasonable priceDriveway installationPaver installationRetaining wall design
Dr.7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I’m thrilled with my new driveway and hardscape—and the service I received Sta-Built Construction (Thanks Scott)

Driveway installationPaver installationRetaining wall design
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Appreciate Ben's hands-on project management, responsiveness and communication skills, project delivery by skilled crew

Brick paver installationPaving-related drainageHardscaping+ Responsiveness+ Quality+ Professionalism
Sharon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Amazing! They replaced our driveway that was cracking and falling down a hill, put in retaining walls to build up the hillside and put in french drains Everything was expertly graded and widened. We now have a great driveway with pavers , a nice border amd cement edging that we get so many compliments on! It took…

Paving-related drainageDriveway installationDriveway replacement+ Quality+ Professionalism
Mike7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Previous to using Sta-Built our backyard was small, compact, and essentially non usable for 6 months of the year, due to the small patio, poor soil, drainage and standing water whenever it rains. We used Robert and his team to lay new pavers and artificial turf and now we have more space, a beautiful backyard and…

Artificial turf installationBackyard designPaving-related drainage+ Responsiveness+ Punctuality+ Quality
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Our backyard was transformed from a lawn to pavers and planter areas. Sales Rep Dan Spath was thorough, knowledgeable and professional in suggesting a beautiful design that fits our taste and needs. During the construction, Site Supervisor Ben Stadeli was deligent and responsive. He was very accommodating in several…

Paving-related drainageHardscaping+ Responsiveness+ Punctuality+ Quality
Cynthia9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Ben and team did a fantastic job, identified some things that could benefit water issues, and installed a beautiful retaining wall.

Paving-related drainageHardscaping+ Responsiveness+ Punctuality+ Quality
Kimberly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Sta-Built put up a retaining wall to replace our failing rockery. They worked fast and did a great job.

Paving-related drainageHardscapingPaving job site preparation+ Quality+ Professionalism
Chan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

UPDATE Peter (owner) drove to my place and explained to me what transpired between us. He talked about the promotion and the drainage issue that I have stated in my earlier comment. The issue I have with the promotion was a miscommunication between parties on what was offer. Bringing up the email resolve that…

Paving-related drainageExcavation & gradingHardscaping+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 63%Overpriced 6%Not sure 6%

Jobs customers hired them for

Compare with