Experts Reviews · Company report
Sta-Built Construction, LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%63+34.4Reliability 24%42+10.2Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty81−1.9Momentum penalty21−7.9Experts Score= 56Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.56SCORE

Sta-Built Construction, LLC

University Place, WA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 22 retaining wall contractors · 4.7★ from 207 Google reviews

Report card

Percentile vs other retaining wall contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sta-Built Construction, LLC is better than 63% of retaining wall contractors.B
63
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sta-Built Construction, LLC is better than 42% of retaining wall contractors.C
42
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sta-Built Construction, LLC is better than 81% of retaining wall contractors.A
81
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sta-Built Construction, LLC is better than 100% of retaining wall contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sta-Built Construction, LLC is better than 21% of retaining wall contractors.D
21
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sta-Built Construction, LLC is better than 100% of retaining wall contractors.A
100

Reviews for your job

Customers hired Sta-Built Construction, LLC for 8 kinds of job.

Sta-Built Construction, LLC for retaining wall design

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Retaining wall design”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 16 Google reviews tagged “Retaining wall design”

Linda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I can’t say enough good things about Sta-built. Our sales person, Dan Spath, was informative and friendly and presented with no pressure. Our project manager, Scott Hawn was on hand to set up the crew in the morning and made sure they had everything they needed. Frankie, Scott’s assistant, was on hand every…

Reasonable priceDriveway installationPaver installationRetaining wall design
Dr.7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I’m thrilled with my new driveway and hardscape—and the service I received Sta-Built Construction (Thanks Scott)

Driveway installationPaver installationRetaining wall design
CatherineLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We recently completed a very large backyard project with Sta-Built that turned out beautifully! They built a three tiered retaining wall with steps at the base of over 1000 sq ft of pavers and installed several large concrete steps in a different area. As one might imagine, with an endeavor of this size there were…

Reasonable pricePaver installationRetaining wall design
Chris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They’ve come out and done multiple projects for us. Their financing options were great and their warranty is exceptional. Do yourself a favor and hire them for any project you want done right.

Reasonable pricePaver installationRetaining wall designHardscaping
Alena1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We have had 2 very large retaining walls put in by Staybuilt and have nothing short of excellent customer service. Staybuilt stands by their warranty guarantee and fixed our first wall to ensure its integrity. Scott was an excellent project manager and oversaw the project in its entirety. Any issue that arose was…

Great pricePaver installationRetaining wall designCustom masonry
Cyndie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Great quality of professionalism and work from start to finish. I appreciated the attention to detail and project management. The new retaining wall and landscaping looks perfect. Thank you! Will hire again.

Patio designPatio pavingRetaining wall design+ Responsiveness+ Punctuality+ Quality
Dean2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

We got three bids to replace an old rotting railroad-tie retaining wall. Sta-Built came out, looked over the site, clearly presented options, and discussed the scope of the work. They had the most professional approach of all, and their bid was quite competitive. After we accepted, the project manager came back, and…

Retaining wall design
Cecilia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great experience at every step of the way, from the first assessment and options conversion, to the end of the project. The waiting time wasn’t something I cared for, but once the materials were delivered the job started the next day and was completed in the time agreed. I will totally hire them again if need be.

Retaining wall design+ Responsiveness+ Punctuality+ Quality
MichaelLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had a retaining wall built by Sta-Built Construction in 2019 and they did a great job. Highly recommend them.

Retaining wall design+ Quality+ Professionalism+ Value
MollyLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had some urgent needs for a retaining wall project and some fencing that was falling over. The process was fairly smooth with STA. Found them through a home show since there’s too many options out there. I’m pleased with the outcome and would recommend them again. The work once started was nice and quick. Only…

HardscapingRetaining wall design+ Responsiveness+ Punctuality+ Quality
Husky10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I used Sta-Built Construction to replace a railroad tie retaining wall with cement blocks in the Redmond area. They provided a very competitive bid and Andy was a straight forward salesperson who answered all my questions. Marvin managed the job and despite a small time adjustment due to a material acquisition…

HardscapingNew construction servicesRetaining wall design+ Punctuality
Laurie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I can tell you that I just love my new retaining wall! Sta-built was a honest and wonderful company to work with. Thomas was my project manager went over and beyond coordinating my project by locating more bricks that were needed, and even working on his weekend.

General constructionRetaining wall design+ Responsiveness+ Punctuality+ Quality
Sharon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Amazing! They replaced our driveway that was cracking and falling down a hill, put in retaining walls to build up the hillside and put in french drains Everything was expertly graded and widened. We now have a great driveway with pavers , a nice border amd cement edging that we get so many compliments on! It took…

Paving-related drainageDriveway installationDriveway replacement+ Quality+ Professionalism
Dr.2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Robert and his team were great to work with. I felt it was a good collaboration and they were committed to communication and good work.

Paver installationRetaining wall designPaving job site preparation+ Responsiveness+ Punctuality+ Quality
James3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Everyone I have dealt with at Sta-Built Construction, including their Salesman/Customer Rep Daniel Spath, Project Coordinator Joshua Duman, and Construction Manager Ben Stadeli, has been a pleasure to work with. They have all been happy to answer any questions. The four - man crew who installed our retaining walls…

HardscapingNew construction servicesRetaining wall design+ Responsiveness+ Punctuality+ Quality
Lynette9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had to have a 75’ retaining wall replaced at our parents’ home. While the work crew seemed maybe a little less experienced, the rest of the team more than made up for it. From original contact to final sign off, they listened to what we wanted and were prompt with responses. Initial contact was an on-site…

Retaining wall design+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 63%Overpriced 6%Not sure 6%

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