Analyzing 5,854,0205.9M ReviewsFor 16,18516.2K Experts

Experts Reviews · Company report
Stacy’s Custom Nails logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%94+65.1Reliability 31%78+24Experts Score= 89Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Stacy’s Custom Nails

Youngstown, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 67 nail salons · 5.0★ from 70 Google reviews

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Report card

Percentile vs other nail salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Stacy’s Custom Nails is better than 94% of nail salons.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Stacy’s Custom Nails is better than 78% of nail salons.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Stacy’s Custom Nails is better than —% of nail salons.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Stacy’s Custom Nails is better than —% of nail salons.–
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MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Stacy’s Custom Nails is better than 100% of nail salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Stacy’s Custom Nails is better than —% of nail salons.–
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Reviews for your job

Customers hired Stacy’s Custom Nails for 3 kinds of job.

Stacy’s Custom Nails for manicure

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$45–$73
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Manicure”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#22 / 60

All 17 Google reviews tagged “Manicure”

CharlesLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

My wife has been getting her nails done here for a few years now and Stacy does an AMAZING job! She’s the best there is around. Not only does she do a fabulous job but she’s also affordable.

Paid $40–60Manicure
laurie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I went in this morning with a picture from pinterest and Stacy told me it was an AI image and she couldn't guarantee her work would match. I told her I had complete faith in her artistic ability and she did not let me down!! I always look forward to my appointments and even though I don't drink coffee she has an amazing coffee bar!

Paid $40–60Manicure
Lisa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Stacy is very thorough and takes pride in her work. I never feel rushed. I always get lots of compliments. I would definitely recommend her.

Paid $40–60Manicure
Sarah8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Stacy is amazing! My nails always look incredible and last very long, you can tell that high quality products are used! I love finding cool new designs to try out! The atmosphere is so nice and relaxing. I also love the cleanliness and attention to detail. Definitely recommend this salon for a top-notch service!!!

Paid $60–80ManicureAcrylic nails
Hannah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Stacy is the absolute best nail tech I have ever had! She’s so talented, and makes whatever picture I show her look even better on my nails! I look forward to my appointment every few weeks!!

Paid $60–80Manicure
Cara11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Stacy is awesome! She can do any type of nail and nail art! Her schedule is very accommodating and her studio is beautiful!

Manicure
Phil8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I have been going to Stacy for quite some time. She is thorough very clean and very neat. I suggest her to all my friends and family. She’s very kind and a hard worker. You definitely will not be disappointed in her work

Acrylic nailsManicure
Amber4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I have being going to Stacy for several months now and will never go anywhere else. She’s kind and so so talented. The BEST!

ManicurePedicure
Carol1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Stacy does amazing work. I’m very pleased each time that I’ve gone to her.

ManicurePedicure
Maria11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very happy with my nails. Stacy is great and so sweet. She does a really nice job and her nail studio is clean and professional.

Manicure
CarrieLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional, unique, and impressive work done by Stacy! When the electricity went out for weather-related reasons, she was ready with backup tools to get the job done! Didn't even skip a beat!

Manicure
Debra11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Stacy does a wonderful job. She takes the time to do what you want and she is very professional.

Manicure
MaShama2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Stacy is VERY professional and creative. Her salon is very clean and decorated✨. Came to her for my birthday nails and did not know what I wanted. So I gave her some ideas and my nails ended turning out PRETTY🥰 💜. I couldn’t trust anyone else with my nails but Stacy! ✨

Acrylic nailsManicure
natashaLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

She is an amazing artist. She took one of my art pieces and replicated it on my nails!

Acrylic nailsManicure
Taylor6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Stacy is so professional and she literally can take a picture that you show her and turn it into a masterpiece. Her prices are very reasonable and she does great work and has great customer service. I highly recommend going to her at her salon because I know anybody that works there is going to have just as much…

Acrylic nailsManicurePedicure
Bobbie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Stacy has been doing my nails for years. The best around. All of her art is done freehand.

Acrylic nailsManicure
Jeanine4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Stacy always does a phenomenal job! Love her! ❤️

Manicure

Price

$54-23% vs typical nail salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Acrylic nails26$50–$79
Manicure17$45–$73
Pedicure3$45–$73

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