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Stacy’s Custom Nails

Beauty salon · Youngstown, OH · reviewed since 2023

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%94+65.1Reliability 31%78+24Experts Score= 89Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#15 of 67 nail salonsPosition by Experts Score among all companies we track in this category. · better than 79%
5.0 ★★★★★ 70 Google reviews · 24 photos
99%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
1%reviews answered by the owner
$54typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Stacy’s Custom Nails at a glance

Google reviewers rate the salon five stars based on seventy reviews, highlighting the quality of gel manicures and nail art services. Customers frequently mention the clean environment, affordable pricing, and the technician's ability to replicate specific design requests accurately. Appointments are described as punctual and relaxed, with no significant recurring criticisms evident in the provided excerpts.

  • Google rating: 5.0 out of 5 from 70 reviews (99% five-star).
  • Reviews on this page: 70 Google reviews (66 with written comments, 10 with photos).
  • Owner responses: the business replied to 1% of reviews.
  • Most recent review: March 20, 2026.
  • Service: Nail Salon serving Youngstown, Ohio.

Data from Google, last updated October 27, 2026.

Score profile vs other nail salons

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

Satisfaction94Reliability78Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 94 (median 84)Reliability: 78 (median 78)Momentum: 100 (median 100)
Stacy’s Custom NailsNail Salons median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Stacy’s Custom Nails: 94/100 on this factor. Category median: 84.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Stacy’s Custom Nails: 78/100 on this factor. Category median: 78.B
78
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 90.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Stacy’s Custom Nails: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 66.–
–

Bar = this company · dark tick = category median.

Star ratings

70 Google reviews we collected

  • 5 stars6999%
  • 4 stars00%
  • 3 stars00%
  • 2 stars11%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 66 written reviews

  • Praise60100%
  • Complaints00%

Price

What customers reported paying

$54-23% vs typical nail salons

Middle half of what 6 customers paid ($47–$64) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude2542%
  • Quality & results1525%
  • Would recommend1017%
  • Price & value47%
  • Speed & response35%
  • Honesty & trust23%
  • Communication12%

What customers talk about

We read 66 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “She is extremely clean, professional and such a sweet person.”
  • “My wife has been getting her nails done here for a few years now and Stacy does an AMAZING job!”
  • “Definitely recommend this salon for a top-notch service!”
  • “Not only does she do a fabulous job but she’s also affordable.”
  • “My appointments always run on time , snacks are provided, clean environment and very professional .”
  • “I couldn’t trust anyone else with my nails but Stacy!”
  • “She was so pleasant and easy to talk to!”

People customers mention

  • Stacey 5 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Stacy’s Custom Nails for 3 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

CharlesLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

My wife has been getting her nails done here for a few years now and Stacy does an AMAZING job! She’s the best there is around. Not only does she do a fabulous job but she’s also affordable.

Paid $40–60Manicure
laurie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I went in this morning with a picture from pinterest and Stacy told me it was an AI image and she couldn't guarantee her work would match. I told her I had complete faith in her artistic ability and she did not let me down!! I always look forward to my appointments and even though I don't drink coffee she has an amazing coffee bar!

Paid $40–60Manicure
Lisa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Stacy is very thorough and takes pride in her work. I never feel rushed. I always get lots of compliments. I would definitely recommend her.

Paid $40–60Manicure
Sarah8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Stacy is amazing! My nails always look incredible and last very long, you can tell that high quality products are used! I love finding cool new designs to try out! The atmosphere is so nice and relaxing. I also love the cleanliness and attention to detail. Definitely recommend this salon for a top-notch service!!!

Paid $60–80ManicureAcrylic nails
Hannah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Stacy is the absolute best nail tech I have ever had! She’s so talented, and makes whatever picture I show her look even better on my nails! I look forward to my appointment every few weeks!!

Paid $60–80Manicure

Photos

Customer reviews

5.0 ★★★★★ 70 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Charles ArmesLocal Guide · 24 reviewsTotal number of Google reviews Charles has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My wife has been getting her nails done here for a few years now and Stacy does an AMAZING job! She’s the best there is around. Not only does she do a fabulous job but she’s also affordable.

  • Price: $40–60
  • Services: Manicure
laurie nunez2 reviewsTotal number of Google reviews laurie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I went in this morning with a picture from pinterest and Stacy told me it was an AI image and she couldn't guarantee her work would match. I told her I had complete faith in her artistic ability and she did not let me down!! I always look forward to my appointments and even though I don't drink coffee she has an amazing coffee bar!

  • Price: $40–60
  • Services: Manicure
Response from the owner · 2 years ago

I’m determined to bring you over to the dark side and become a coffee drinker! 😆 Thanks so much for the review!

Kim MarbleyLocal Guide · 51 reviewsTotal number of Google reviews Kim has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Ok good people

  • Price: $40–60
Becca M5 reviewsTotal number of Google reviews Becca has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’ve been going to Stacey for a year now and she never leaves me unimpressed! Here are just a few photos of what she’s done 🖤

  • Services: Acrylic nails
Carmen Jenice7 reviewsTotal number of Google reviews Carmen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’ve been to many local nail techs and absolutely no one compares to Stacy! She always gives me exactly what I want, she is so versatile and my nails always look better than the inspo. She is extremely clean, professional and such a sweet person. My nails have never looked better and she uses top quality, I can do 3 weeks without any lifting, chipping, no broken nails ever. Pricing is great I always tip extra because she absolutely deserves it. I can’t brag about her enough. Pre Booked out my appointments for the rest of 2024! Will never go anywhere else!

Lisa1 reviewTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Stacy is very thorough and takes pride in her work. I never feel rushed. I always get lots of compliments. I would definitely recommend her.

  • Price: $40–60
  • Services: Manicure
summer black2 reviewsTotal number of Google reviews summer has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Not only is the salon beautiful and clean but Stacey is so welcoming, kind, and always goes above and beyond to make you feel great about your experience. My girls look forward to and love their nail appointments. Stacey can do any design they show her and she’s always up for a challenge. ❤️

Sarah McNeal8 reviewsTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Stacy is amazing! My nails always look incredible and last very long, you can tell that high quality products are used! I love finding cool new designs to try out! The atmosphere is so nice and relaxing. I also love the cleanliness and attention to detail. Definitely recommend this salon for a top-notch service!!!

  • Price: $60–80
  • Services: Manicure, Acrylic nails
Sophia Campos4 reviewsTotal number of Google reviews Sophia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Stacy has become my new favorite nail tech! She truly takes so much time and care into her services, and especially with nail care which is super important to me! She is very accommodating and has reasonable prices! She is so kind and created a super fun environment to get your nails done! I love getting my nails done by her! 🩷

jordyne kimple3 reviewsTotal number of Google reviews jordyne has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

She is the best nail tech to go to she never lets me down with my nails I highly recommend going to her❤️ you won’t regret it

  • Services: Acrylic nails

Stacy’s Custom Nails on Google Maps →

Business details