Experts Reviews · Company report
Stairhopper Movers - Boston logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%86+6.1Craft & service penalty99−0.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Stairhopper Movers - Boston

Boston, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #54Position by Experts Score among all companies we track in this category. of 218 movers · 5.0★ from 7,559 Google reviews

Report card

Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Stairhopper Movers - Boston is better than 98% of movers.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Stairhopper Movers - Boston is better than 98% of movers.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Stairhopper Movers - Boston is better than 99% of movers.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Stairhopper Movers - Boston is better than 100% of movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Stairhopper Movers - Boston is better than 100% of movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Stairhopper Movers - Boston is better than 86% of movers.A
86

Reviews for your job

Customers hired Stairhopper Movers - Boston for 8 kinds of job.

Stairhopper Movers - Boston for furniture storage

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Jobs reviewedHow many Google reviews are tagged with this job.21
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000–1,500
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 97/100.How Job match is calculatedBuilt only from reviews Google tagged “Furniture storage”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 25
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 21 Google reviews tagged “Furniture storage”

Mio5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Amazing work, quick and professional!

Paid $500–1,000Reasonable priceSmall furniture movingLocal movingFurniture storage
Lexi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Stairhoppers were professional and quick. I absolutely recommend them for any local moving service. I couldn’t have done it without a moving service.

Paid $1,000–1,500Great priceLocal movingFurniture storage
Linda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We used this service for a college move. The facility is very clean and easy to access. The app was extremely helpful as well as everyone I spoke with. I would recommend them and used them again if needed

Paid $1–500Reasonable priceFurniture storage
Alisa11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Second time using Stairhopper. Again a wonderful experience! Great communication-emails, texts. The team worked hard ans with care.

Paid $1,500–2,000Great priceLocal movingFurniture storage
KateLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

One of several moves we’ve done with Stairhopper! We will continue using them! Alex and his team was awesome.

Paid $1–500Great priceSenior movingSmall furniture movingFurniture storage
Steven6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The crew showed up on time, and were very polite. They emptied an entire 10x15 storage unit full of boxes, totes, furniture, and numerous free standing items in about an hour, and drove it to another unit and unpacked it just as quick. They handled the items with good care, and were very efficient. Highly recommend.

Paid $500–1,000Reasonable priceMoving-related storageIn-state movingFurniture storage
Julie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Move was great. Crew were helpful and very knowledgeable and easy to work with.

Paid $1,000–1,500Great priceLocal movingMoving-related packingIn-state moving
Jack1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The guys were great—friendly, efficient, and handled everything with care.

Paid $1,000–1,500Great priceSmall furniture movingOversized-item movingFurniture disassembly
Ally1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The guys were fast yet extremely careful! They made sure everything was moved well and efficiently! I will 100% be using this company in the future!!!

Paid $1,000–1,500Great priceSmall furniture movingLocal movingFurniture disassembly
Milena6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The team was very professional, helpful and knowledgable . Also very efficient! They came on time, had to disassemble and assemble some complicated furniture pieces, set it up in the new space, all with a smile.

Paid $1,000–1,500Reasonable priceOversized-item movingFurniture disassemblyFurniture assembly
Sydney8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We had a fantastic experience with Stairhopper Movers! The entire team was incredibly professional, friendly, and efficient from start to finish. They worked quickly while being extremely careful with all of our furniture and belongings, making sure everything was put into the truck safely. They made what could have…

Paid $3,500–4,000Reasonable priceLocal movingMoving-related packingOversized-item moving
AllisonLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Stairhopper Movers was incredible to work with this weekend! We had a fairly complicated move from Wilmington to North Andover and then into Boston, and William and his team handled everything with care, speed, and professionalism. They worked with us for a good portion of the day, showed up to each location on…

Paid $1,000–1,500Great priceMoving-related packingMoving-related storageIn-state moving
Chloe1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great experience! The movers were timely, there was great communication, and we'll be using this service again in the future!

Paid $1,000–1,500Reasonable priceLocal movingMoving-related packingFurniture storage
Jenna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Stairhoppers were amazing! I moved yesterday and I couldn’t have asked for a better experience. The movers were quick, efficient, and so friendly! Will definitely be hiring them again for any other moves, 10/10 recommend!

Paid $1,000–1,200Great priceMoving-related storageFurniture storage
Blaine7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Incredible staff and fast movers, everything was great! There was lots of communication and the movers were very friendly. 100% would reccomend

Paid $1,200–1,400Great priceLocal movingIn-state movingFurniture storage
Rosy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Reliable, efficient, and friendly team. They packed up my place quickly and carefully and handled storage seamlessly. Everything was well organized and stress-free. Highly recommend.

Paid $1,200–1,400Great priceSmall furniture movingLocal movingMoving-related packing
elaineLocal Guide · 140 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

In time. Very careful and professional. We found out just how great they were by the true care they gave our possessions. They wrapped everything and strapped them down in the truck The crew met us at the unpack address and moved quickly carefully and professionally about their business. The crew leader was very…

Paid $800–1,000Great priceSenior movingLocal movingOversized-item moving
Michael11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We've used Stairhopper Movers a few times and each time they have been great. Their staff is always polite and the team on site are incredibly efficient and easy to work with. Will be using them again.

Paid $800–1,000Reasonable priceFurniture storage
Linda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We didn't know anything about Stairhopper Movers when we hired them, but could not have been more impressed by their work. They were spot on with their projections, showed up exactly as promised, handled our belongings with care, and got them unloaded into a storage unit exactly the way we wanted. We would hire them…

Paid $800–1,000Great priceSmall furniture movingInterstate movingMoving-related storage
Katie5 months ago★★★★★

Rating only, no written review.

Paid $1,800–2,000Great priceIn-state movingFurniture storage
BosApolloLocal Guide · 96 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Rating only, no written review.

Paid $2,000+Reasonable priceLocal movingMoving-related packingFurniture disassembly

Price

$1.1k+15% vs typical movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 62%Overpriced 1%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Local moving1797$621–$1.6k
Furniture disassembly543—
In-state moving531$878–$2.3k
Furniture assembly453$265–$1.0k
Small furniture moving416$248–$878
Oversized-item moving305$196–$633
Moving-related packing301$454–$1.7k
Interstate moving255$1.9k–$4.9k

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