Experts Reviews · Company report
Stairhopper Movers - Boston logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%86+6.1Craft & service penalty99−0.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Stairhopper Movers - Boston

Boston, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #54Position by Experts Score among all companies we track in this category. of 218 movers · 5.0★ from 7,559 Google reviews

Report card

Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Stairhopper Movers - Boston is better than 98% of movers.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Stairhopper Movers - Boston is better than 98% of movers.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Stairhopper Movers - Boston is better than 99% of movers.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Stairhopper Movers - Boston is better than 100% of movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Stairhopper Movers - Boston is better than 100% of movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Stairhopper Movers - Boston is better than 86% of movers.A
86

Reviews for your job

Customers hired Stairhopper Movers - Boston for 8 kinds of job.

Stairhopper Movers - Boston for local moving

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Jobs reviewedHow many Google reviews are tagged with this job.1797
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.99
Usually paidThe price range customers picked most often for this job.$500–1,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$621–$1.6k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 98/100.How Job match is calculatedBuilt only from reviews Google tagged “Local moving”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 173
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.99%

All 1,797 Google reviews tagged “Local moving” · showing 20

Ryan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 17 minutes ago★★★★★

They did a great job with our move. Fast, efficient, and very easy to work with compared to other companies we scoped out. They quoted us over the phone and gave us an accurate estimate using our Zillow pictures. Other companies insist they need to send someone onsite to see everything and then they slap you with an…

Paid $2,000–2,500Reasonable priceLocal movingOversized-item movingIn-state moving
Jake1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 hours ago★★★★★

Professional. Fast. Reliable.

Paid $500–1,000Reasonable priceLocal moving
Siddhartha1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 hours ago★★★★

Overall experience was great. Smooth and neat. Need to be more transparent about pricing when giving initial quote

Paid $500–1,000OverpricedLocal moving
Alex5 hours ago★★★★★

I recently had a fantastic experience with Stairhopper Movers in Boston! The entire team was professional, punctual, and handled everything with great care. Their packing and moving services were top-notch, and the pricing was very competitive. Highly recommend them to anyone planning a move!

Paid $1,000–1,500Great priceLocal movingMoving-related packing
Austin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 18 hours ago★★★★★

I was very impressed with everything from start to finish. Never used a moving company before but if I ever move again I am 100% calling them first. Easy, transparent, and professional.

Paid $2,000–2,500Reasonable priceLocal movingMoving-related packingOversized-item moving
Do22 hours ago★★★★★

We had a smooth in-building move in Jamaica Plain. The movers were friendly and professional.

Paid $500–1,000Reasonable priceLocal moving
John4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

I used Stairhopper Movers for a move from Cambridge MA to Monson MA. The service was stellar from booking to set up at my new place. The moving crew was awesome: prompt, courteous, and efficient. I highly recommend them for your next move.

Paid $2,000–2,500Great priceSmall furniture movingLocal movingFurniture disassembly
Wafik2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

The move was good, uneventful, they did a very good job. on time. Thank you.

Paid $1–500Reasonable priceLocal moving
Trevor4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

We had a great moving experience with Stairhopper Movers! They confirmed their arrival window a day before the move, arrived on time, were very carful in wrapping all of our furniture and items throughly in moving blankets they brought, loaded into their truck, and unloaded at our new home. Our home is a three story…

Paid $500–1,000Reasonable priceLocal moving
FranklinLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Great help in moving around some appliances in Everett, MA! Quick, easy, and respectful.

Paid $500–1,000Reasonable priceLocal movingOversized-item moving
Neal5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Great experience with Stairhopper Movers. I've used them twice before with excellent results and this was no different. They showed up on time and the 3 guys worked hard straight through the whole day. They disassembled and reassembled two beds, one of which was quite complicated. They were courteous, professional…

Paid $1,500–2,000Local moving
Beth4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Team came on time, packed and moved efficiently and provided helpful whenever asked… they were much more organized than I was!!

Paid $3,000–3,500Great priceLocal movingOversized-item movingFurniture disassembly
Chris4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

These guys were awesome! Super professional, early, went over every detail with us. I would higher them again in a heartbeat.

Paid $1,000–1,500Local movingOversized-item movingMoving-related junk removal
Jinghua7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

The movers are really good. Exceptional work and great attitude. The price is also very reasonable.

Paid $500–1,000Great priceBusiness & corporate-related movingLocal moving
Miti2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Stairhopper Movers did an amazing job moving my 2-bedroom apartment! The team was punctual, professional, and extremely careful with all of my furniture and boxes. They made what is usually a very stressful day completely hassle-free. Fast, efficient, and great communication throughout. I will absolutely use them again and highly recommend their services!

Paid $1,000–1,500Local movingFurniture assembly
Sloane4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

These guys made our move so much smoother—they're powerhouses! We have a new baby and knew we'd be needing some extra help, and Ernesto, Nesto, and Mateo didn't disappoint. They were super friendly and not only loaded what we'd already packed, but packed up what we hadn't gotten to yet—and protected our valuables…

Paid $2,500–3,000Reasonable priceSmall furniture movingLocal movingMoving-related packing
Stacy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

As far as I am concerned there are no other moving companies. The guys were fast, professional and did amazing. I 1000% will use them again.

Paid $1,000–1,500Reasonable priceLocal movingOversized-item movingMoving-related junk removal
sue1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★

Good, hardworking crew

Paid $1–500Not sureLocal moving
Allie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Stairhopper Movers was incredible and worked very efficiently! They didnt break any items and made sure everything was secure in the move. Would definitely recommend!

Paid $1,000–1,500Reasonable priceLocal moving
Stacy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

Movers did a fantastic job and were incredibly patient even when I had a delay.

Paid $500–1,000Reasonable priceLocal moving

Show more local moving reviews (1,777 more) →

Price

$1.1k+15% vs typical movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 62%Overpriced 1%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Local moving1797$621–$1.6k
Furniture disassembly543—
In-state moving531$878–$2.3k
Furniture assembly453$265–$1.0k
Small furniture moving416$248–$878
Oversized-item moving305$196–$633
Moving-related packing301$454–$1.7k
Interstate moving255$1.9k–$4.9k

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