Experts Reviews · Company report
Stairhopper Movers - Boston logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%86+6.1Craft & service penalty99−0.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Stairhopper Movers - Boston

Boston, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #54Position by Experts Score among all companies we track in this category. of 218 movers · 5.0★ from 7,559 Google reviews

Report card

Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Stairhopper Movers - Boston is better than 98% of movers.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Stairhopper Movers - Boston is better than 98% of movers.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Stairhopper Movers - Boston is better than 99% of movers.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Stairhopper Movers - Boston is better than 100% of movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Stairhopper Movers - Boston is better than 100% of movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Stairhopper Movers - Boston is better than 86% of movers.A
86

Reviews for your job

Customers hired Stairhopper Movers - Boston for 8 kinds of job.

Stairhopper Movers - Boston for moving-related storage

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Jobs reviewedHow many Google reviews are tagged with this job.67
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.99
Usually paidThe price range customers picked most often for this job.$500–1,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$295–$1.1k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 98/100.How Job match is calculatedBuilt only from reviews Google tagged “Moving-related storage”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 95
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 67 Google reviews tagged “Moving-related storage” · showing 20

Susan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Having used Stairhoppers several times, I highly recommend. They treat your stuff like it’s their own and they are experts at IKEA furniture, both disassembling and assembling! Love them!!

Paid $1,000–1,500Great priceLocal movingFurniture disassemblyMoving-related storage
Rachel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

My family has used Stairhopper twice and had great experiences both times. The first time they were on time, helped pack our items, disassembled furniture and moved our things into our new place. They did an excellent job, moving efficiently and leaving things organized in our home. We used them a second time to…

Paid $500–1,000Reasonable priceLocal movingMoving-related packingFurniture disassembly
WahidLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great experience Good prices Perfect timing Experienced movers Flexible schedule

Paid $5,000+Reasonable priceSmall furniture movingLocal movingMoving-related packing
LaRaeLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

On time, ready to work and handled my items with care. Thank you Stairhopper

Paid $500–1,000Great priceSenior movingSmall furniture movingLocal moving
Leah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I’ve used stair hoppers twice now and they’ve been great. It’s easy to talk to a human if you need customer service. they’ve always done a good job, given me good advice about how to pack things properly so they don’t break and been punctual. I definitely recommend.

Paid $500–1,000Reasonable priceLocal movingFurniture disassemblyMoving-related storage
TiffanyLocal Guide · 149 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Prompt, prepared , personal and professional. This five-star review is for the move-in by Andre, Douglas and Hido. A big ask that included a lot of stairs in the summer heat that these fine men delivered on fantastically! Will use again and highly recommend!

Paid $2,500–3,000Reasonable priceLocal movingMoving-related storage
Ally2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

John D. and his team were incredible and made the whole day stress free. The team was careful, and incredibly efficient (and that’s not the easiest combo to master!) would highly recommend this company to anyone looking for a fantastic moving team!

Paid $2,000–2,500Reasonable priceLocal movingMoving-related storage
Janet6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Boston move completed (like winning Hunger Games). Could not have done it without Stairhoppers! On time ✅. Reliable ✅. honest movers ✅ No hidden fees… transparency is key!! ✅ Thank you , Thank you !!

Reasonable priceLocal movingMoving-related storage
Amy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We had multiple moves to juggle within Boston and I am so so so glad we booked Stairhoppers to help us with 2 of the 3 moves this past week. They are professional and highly experienced and to top it off, they are kind people. Communication was consistently and timely. Move #1: Special shout out to Alex who had a…

Paid $1,500–2,000Reasonable priceMoving-related storage
Abigail2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I had a great experience with Eddy, Fernando and Jerson. They listened and were attentive throughout the process!

Paid $1,000–1,500Reasonable priceLocal movingMoving-related storageIn-state moving
Patti7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Stairhopper was extremely punctual and the movers were extremely punctual, polite and careful while working at a great pace.Our son had recommended Stairhopper for price and efficiency and we experienced the same thing. Definitely recommend!

Paid $1,000–1,500Reasonable priceSenior movingMoving-related storage
Veronica1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

This was our second time working with stairhoppers. We hired them to pack up our moving truck, and it went very smoothly. Clear communication, stable and safe Truck organization, and excellent tips and advice for packing as well as driving our moving truck out of the city. Adrien and Levi are a great team. We trust…

Paid $500–1,000Reasonable priceLocal movingMoving-related storage
Mike5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Easy booking, great service and communication. Teams arrived on time for both packing and moving and did a fantastic job. Treated everything with care and respect and will definitely use Stair hopper movers again in the future

Reasonable priceMoving-related packingMoving-related storage
Gregory3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

These people were on time, treated our belongings with extraordinary professional care, and were so easy to work with. We worked with a team that loaded and another that unloaded. Both were friendly and immediately responsive to questions and specific requests.

Paid $3,000–3,500Reasonable priceSmall furniture movingMoving-related packingFurniture disassembly
Amanda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I’ve used Stairhoppers three times and they are never short of amazing!

Paid $1,500–2,000Reasonable priceLocal movingFurniture disassemblyObject-related moving assistance
Steven6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The crew showed up on time, and were very polite. They emptied an entire 10x15 storage unit full of boxes, totes, furniture, and numerous free standing items in about an hour, and drove it to another unit and unpacked it just as quick. They handled the items with good care, and were very efficient. Highly recommend.

Paid $500–1,000Reasonable priceMoving-related storageIn-state movingFurniture storage
DavidLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Best movers ever. We have used them many times and will never use another mover. They are fast and professional. Never has anything ever been damaged.

Moving-related packingOversized-item movingMoving-related storage
Lynne12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had pick up and storage overnight and then delivery to new condo. Same guys on both trips. Sebastian and his helpers were amazing. I am sorry I do not remember the other names. But that is me not them. My brain and moving is mush. lol

Paid $1,500–2,000Great priceSenior movingSmall furniture movingOversized-item moving
Jennifer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Fantastic!!! Isaac and Almos are wonderful and worked SO hard in the heat. Very professional. HIGHLY recommend!

Paid $500–1,000Great priceMoving-related storage
Caitlin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I have used Stairhoppers for multiple moves and would always recommend them. The crews show up on time, work carefully and quickly, and take incredible care of your things. Everyone is helpful, hard working, efficient, and professional. They get the job done and do it well. I can’t recommend them enough.

Paid $500–1,000Great priceInterstate movingLocal movingMoving-related packing

Show more moving-related storage reviews (47 more) →

Price

$1.1k+15% vs typical movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 62%Overpriced 1%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Local moving1797$621–$1.6k
Furniture disassembly543—
In-state moving531$878–$2.3k
Furniture assembly453$265–$1.0k
Small furniture moving416$248–$878
Oversized-item moving305$196–$633
Moving-related packing301$454–$1.7k
Interstate moving255$1.9k–$4.9k

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