Experts Reviews · Company report
Stairhopper Movers - Boston logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%86+6.1Craft & service penalty99−0.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Stairhopper Movers - Boston

Boston, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #54Position by Experts Score among all companies we track in this category. of 218 movers · 5.0★ from 7,559 Google reviews

Report card

Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Stairhopper Movers - Boston is better than 98% of movers.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Stairhopper Movers - Boston is better than 98% of movers.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Stairhopper Movers - Boston is better than 99% of movers.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Stairhopper Movers - Boston is better than 100% of movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Stairhopper Movers - Boston is better than 100% of movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Stairhopper Movers - Boston is better than 86% of movers.A
86

Reviews for your job

Customers hired Stairhopper Movers - Boston for 8 kinds of job.

Stairhopper Movers - Boston for oversized-item moving

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Jobs reviewedHow many Google reviews are tagged with this job.305
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000–1,500
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$196–$633
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 99/100.How Job match is calculatedBuilt only from reviews Google tagged “Oversized-item moving”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 138
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.99%

All 305 Google reviews tagged “Oversized-item moving” · showing 20

Ryan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 17 minutes ago★★★★★

They did a great job with our move. Fast, efficient, and very easy to work with compared to other companies we scoped out. They quoted us over the phone and gave us an accurate estimate using our Zillow pictures. Other companies insist they need to send someone onsite to see everything and then they slap you with an…

Paid $2,000–2,500Reasonable priceLocal movingOversized-item movingIn-state moving
Austin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 18 hours ago★★★★★

I was very impressed with everything from start to finish. Never used a moving company before but if I ever move again I am 100% calling them first. Easy, transparent, and professional.

Paid $2,000–2,500Reasonable priceLocal movingMoving-related packingOversized-item moving
FranklinLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Great help in moving around some appliances in Everett, MA! Quick, easy, and respectful.

Paid $500–1,000Reasonable priceLocal movingOversized-item moving
Beth4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Team came on time, packed and moved efficiently and provided helpful whenever asked… they were much more organized than I was!!

Paid $3,000–3,500Great priceLocal movingOversized-item movingFurniture disassembly
Chris4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

These guys were awesome! Super professional, early, went over every detail with us. I would higher them again in a heartbeat.

Paid $1,000–1,500Local movingOversized-item movingMoving-related junk removal
Sloane4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

These guys made our move so much smoother—they're powerhouses! We have a new baby and knew we'd be needing some extra help, and Ernesto, Nesto, and Mateo didn't disappoint. They were super friendly and not only loaded what we'd already packed, but packed up what we hadn't gotten to yet—and protected our valuables…

Paid $2,500–3,000Reasonable priceSmall furniture movingLocal movingMoving-related packing
safa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Great experience!

Paid $5,000+Not sureSmall furniture movingInterstate movingOversized-item moving
Stacy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

As far as I am concerned there are no other moving companies. The guys were fast, professional and did amazing. I 1000% will use them again.

Paid $1,000–1,500Reasonable priceLocal movingOversized-item movingMoving-related junk removal
Stephanie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

My first and best experience with a moving company. The men that came were quick, careful and professional. Not a single piece of furniture was damaged, scuffed, or broken, they were extremely kind and accommodating. I would 100% recommend them and will definitely choose this company again when I move again in the future. Thanks stairhopper!!

Paid $500–1,000Great priceSmall furniture movingMoving-related packingOversized-item moving
Radhika2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

One of the best movers team I had seen. They were on time and were super fast. They did a great job and moved my furniture with care. They are professional and very meticulous in their work. I would hire them again for my next move as well.

Paid $500–1,000Reasonable priceLocal movingMoving-related packingOversized-item moving
Thomas2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

The crew was courteous, efficient, great attention to detail, really fantastic. We moved from the Boston area to the Northampton area and it all went so smoothly. Highly recommend.

Paid $2,000–2,500Reasonable priceSmall furniture movingOversized-item movingIn-state moving
Alexandria4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Stairhopper movers & Sebastian went above and beyond for my families move. I Have moved multiple times and have never experienced such efficient and helpful movers. The team was also exceptionally kind to my family. Would recommend !!!

Paid $4,500–5,000Great priceInterstate movingOversized-item movingFurniture disassembly
Tatyana6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Marius and his team were excellent at helping me move from Somerville to Arlington MA. All furniture and boxes from our large 2 bed apartment were moved and assembled expertly in a few hours and the team came exactly at the expected timeframe. They handled the narrow staircases and hallways with ease and made our…

Paid $500–1,000Great priceSmall furniture movingLocal movingOversized-item moving
Justin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Movers were professional and friendly. They helped me sorting things out even I was not fully packed up. They were very efficient and caring to details. At destination they offered how would I want to lay carpet and bed frame and mattress - which is huge to start the new home.

Paid $500–1,000Reasonable priceLocal movingOversized-item movingFurniture disassembly
Delphine12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Stairhoppers was amazing! They packed everything so thoroughly and nothing to my knowledge broke. We did a full service pack and move. Somehow they got it all done in one day! 10/10 would recommend them to anyone. Next time we move I will hire them again.

Paid $3,500–4,000Reasonable priceLocal movingMoving-related packingOversized-item moving
Yesim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

We have just moved from Boston- 3BR apartment complex with an elevator to Cincinnati, 4-story walk-up house. I could not be happier if Marko and his awesome team, Miloch, Smitch and Mateo had not been part of the process. I did pack all of kitchen, shoes, closets and TV, and they packed our art and mirrors beside…

Paid $5,000+Great priceInterstate movingMoving-related packingOversized-item moving
Ryan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Movers took care of everything from couches to smaller boxes and free weights. Everything was delivered safely and without damage.

Paid $1,000–1,500Reasonable priceOversized-item movingFurniture disassemblyIn-state moving
p7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

We have used them three times this fall! They arrived on time, efficiently moved all of our items. They were so careful with everything! Highly recommend.

Paid $3,500–4,000Reasonable priceSmall furniture movingInterstate movingOversized-item moving
Heather12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

We have now used this company twice and both times the team they sent were very professional and careful with our clients belongings. We will definitely be calling them again. Highly recommend!

Paid $1,000–1,500Reasonable priceSmall furniture movingLocal movingOversized-item moving
Nikki1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Quick and very protective of my stuff. Wrapped furniture in blankets and very very careful with my large 77” TV. Had them move my heavy and bulky items I could not move myself and drove the rest myself to save money. Altogether under $500 including tip.

Paid $1–500Reasonable priceLocal movingOversized-item moving

Show more oversized-item moving reviews (285 more) →

Price

$1.1k+15% vs typical movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 62%Overpriced 1%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Local moving1797$621–$1.6k
Furniture disassembly543—
In-state moving531$878–$2.3k
Furniture assembly453$265–$1.0k
Small furniture moving416$248–$878
Oversized-item moving305$196–$633
Moving-related packing301$454–$1.7k
Interstate moving255$1.9k–$4.9k

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