Experts Reviews · Company report
Stairhopper Movers - Boston logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%86+6.1Craft & service penalty99−0.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Stairhopper Movers - Boston

Boston, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #54Position by Experts Score among all companies we track in this category. of 218 movers · 5.0★ from 7,559 Google reviews

Report card

Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Stairhopper Movers - Boston is better than 98% of movers.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Stairhopper Movers - Boston is better than 98% of movers.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Stairhopper Movers - Boston is better than 99% of movers.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Stairhopper Movers - Boston is better than 100% of movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Stairhopper Movers - Boston is better than 100% of movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Stairhopper Movers - Boston is better than 86% of movers.A
86

Reviews for your job

Customers hired Stairhopper Movers - Boston for 8 kinds of job.

Stairhopper Movers - Boston for small furniture moving

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.416
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$500–1,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$248–$878
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 99/100.How Job match is calculatedBuilt only from reviews Google tagged “Small furniture moving”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 80
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.99%

All 416 Google reviews tagged “Small furniture moving” · showing 20

John4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

I used Stairhopper Movers for a move from Cambridge MA to Monson MA. The service was stellar from booking to set up at my new place. The moving crew was awesome: prompt, courteous, and efficient. I highly recommend them for your next move.

Paid $2,000–2,500Great priceSmall furniture movingLocal movingFurniture disassembly
Sarah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Such a great moving experience with Stairhopper Movers! The team is so quick and handled everything with care. Such a stress free experience, will definitely hire again.

Paid $500–1,000Great priceSmall furniture movingIn-state moving
Sloane4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

These guys made our move so much smoother—they're powerhouses! We have a new baby and knew we'd be needing some extra help, and Ernesto, Nesto, and Mateo didn't disappoint. They were super friendly and not only loaded what we'd already packed, but packed up what we hadn't gotten to yet—and protected our valuables…

Paid $2,500–3,000Reasonable priceSmall furniture movingLocal movingMoving-related packing
safa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Great experience!

Paid $5,000+Not sureSmall furniture movingInterstate movingOversized-item moving
Vikkilyn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

This was my second move with the Stairhopper team. The Stairhopper guys hustled the entire time they were working with me. They are respectful, polite and overall great you work with.

Paid $1,000–1,500Reasonable priceSmall furniture movingFurniture disassemblyWarehouse storage services
Alejo1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

The move was carried out efficiently in a few hours. I would recommend the service overall. The only negative aspect was that I needed to pay cash the balance and since the movers did not have change I unnecessarily overpaid 8 more dollars than needed. I could have been told about this beforehand.

Paid $1–500Reasonable priceSmall furniture movingLocal moving
Stephanie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

My first and best experience with a moving company. The men that came were quick, careful and professional. Not a single piece of furniture was damaged, scuffed, or broken, they were extremely kind and accommodating. I would 100% recommend them and will definitely choose this company again when I move again in the future. Thanks stairhopper!!

Paid $500–1,000Great priceSmall furniture movingMoving-related packingOversized-item moving
Alli3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Very professional, and they took great care of our furniture

Paid $500–1,000Reasonable priceSmall furniture moving
Thomas2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

The crew was courteous, efficient, great attention to detail, really fantastic. We moved from the Boston area to the Northampton area and it all went so smoothly. Highly recommend.

Paid $2,000–2,500Reasonable priceSmall furniture movingOversized-item movingIn-state moving
Tatyana6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Marius and his team were excellent at helping me move from Somerville to Arlington MA. All furniture and boxes from our large 2 bed apartment were moved and assembled expertly in a few hours and the team came exactly at the expected timeframe. They handled the narrow staircases and hallways with ease and made our…

Paid $500–1,000Great priceSmall furniture movingLocal movingOversized-item moving
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Great experience. Wonderful customer support and communication. They were professional and fast!

Paid $1–500Reasonable priceSmall furniture movingLocal movingFurniture disassembly
AzizLocal Guide · 115 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

I used them twice and both times they did a great job. They were recommended by our colleague who also had great experience with them. They do great job packing the furniture. The quote usually hits the estimate.

Paid $500–1,000Reasonable priceSmall furniture movingLocal movingMoving-related packing
emily224047 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Very professional and did a great job for our move! Highly recommend!

Paid $800–1,000Reasonable priceSmall furniture movingLocal moving
Julie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Could not be happier with our experience with Stairhoppers -- the team arrived exactly on time, worked efficiently and carefully, communicated very well. On the receiving end we had an unforeseen and absolutely massive problem, and the Stairhoppers crew were magnificent problem-solvers who saved the day. I am so…

Paid $1,500–2,000Reasonable priceSmall furniture movingLocal movingMoving-related packing
Stephanie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

This is the third time I've used Stairhoppers and they always do a great job, both with communication and the actual moving process itself. Highly recommend!

Great priceSmall furniture movingLocal moving
Joel10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I recently moved from Malden, MA to Nashua, NH and hired Stairhopper to assist. The three men who came (on-time) were extremely efficient and friendly. I was moving out of a 1br so it was only one truck load, but they wrapped it up in very good time. All fragile items were protected and handled with care, and…

Paid $500–1,000Great priceSmall furniture movingInterstate movingLocal moving
Mallory5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

This is the second time I have used stairhoppers for my moves and they were fantastic. Professional, quick, careful, on-time, and very informative. They have moves down!

Paid $500–1,000Great priceSmall furniture movingIn-state moving
Rafy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

The movers were super helpful & professional in everything sense! The moving process it self was on point & met my expectations. They made my day go smoother & their communication & punctuality was great as well. Everything worked out & I thank God I found this Company! Highly recommend it, especially if you need…

Customer photo from Rafy's review
Paid $500–1,000Not sureSmall furniture moving
Hendrik2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Super easy and straight forward. Was able to reschedule to the next 24 hours (after have adjust a couple times before). Team cam prepared, moved everything with care, 10/10 will use again.

Paid $500–1,000Reasonable priceSmall furniture movingLocal moving
p7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

We have used them three times this fall! They arrived on time, efficiently moved all of our items. They were so careful with everything! Highly recommend.

Paid $3,500–4,000Reasonable priceSmall furniture movingInterstate movingOversized-item moving

Show more small furniture moving reviews (396 more) →

Price

$1.1k+15% vs typical movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 62%Overpriced 1%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Local moving1797$621–$1.6k
Furniture disassembly543—
In-state moving531$878–$2.3k
Furniture assembly453$265–$1.0k
Small furniture moving416$248–$878
Oversized-item moving305$196–$633
Moving-related packing301$454–$1.7k
Interstate moving255$1.9k–$4.9k

Compare with