Experts Reviews · Company report
Stanley Steemer logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%99+14Replies to reviews 7%100+7.1Craft & service penalty83−1.7Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Stanley Steemer

Bowie, MD · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 58 deep cleaning services · 4.8★ from 2,772 Google reviews

Report card

Percentile vs other deep cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Stanley Steemer is better than 86% of deep cleaning services.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Stanley Steemer is better than 83% of deep cleaning services.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Stanley Steemer is better than 83% of deep cleaning services.A
83
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Stanley Steemer is better than 99% of deep cleaning services.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Stanley Steemer is better than 100% of deep cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Stanley Steemer is better than 100% of deep cleaning services.A
100

Reviews for your job

Customers hired Stanley Steemer for 8 kinds of job.

Stanley Steemer for area rug cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.117
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$188–$614
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Area rug cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 5
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 117 Google reviews tagged “Area rug cleaning” · showing 20

Renee5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Reggie was amazing and so professional. He was able to answer my questions and make me feel at easy. Bravo Reggie and Ivan!

Carpet cleaningPet stain & odor removalArea rug cleaning
LauraLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

This team was professional, friendly, and efficient. Dominique did a walk through of the areas with me and explained the process. My carpets and furniture look so much better!

Paid $500+Reasonable priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
luis6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Extremely professional and thorough

Paid $200–250Great priceCarpet cleaningArea rug cleaning
KSLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Reginald and Godwin were very polite, professional, and hard working. They immediately got to work once the areas to be cleaned were assessed. I will use this company again in the future as they did a great job..

Reasonable priceCarpet steam cleaningArea rug cleaning
Helen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Professional crew....polite and knew their processes......helpful & accommodating folks! Expected outcome....clean rug & carpets.

Paid $250–300Reasonable priceCarpet steam cleaningArea rug cleaning
F6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Same day service, professional, friendly and helpful. Loved all the preventative maintenance tips and attention to detail. I will definitely keep them on my speed dial. Thank you for the excellent customer service.

Paid $150–200Reasonable priceCarpet steam cleaningCarpet cleaningArea rug cleaning
ChristineLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

They were very fast and professional. They got the stains out of the carpet. I had to leave them with my husband since I had to leave for a vet appointment. The rug looked good in that I didn’t see any stains.😀 Update: Jimmy and Kumar were very fast. Knowledgable, and the carpet looks like new except it’s currently wet.😊

Paid $300–350Reasonable priceUpholstery cleaningPet stain & odor removalArea rug cleaning
AndreaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Brandon and Antonio from Stanley Steemer were professional and timely. There was a foul smell coming from our 9x12 size area rug and we couldn’t specifically identify the source. We called Stanley Steemer and was able to get scheduled in less within 72 hours and the shampoo and deodorizer was less than $180. I was…

Paid $150–200Reasonable pricePet stain & odor removalArea rug cleaning
CynthiaLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Stanley Steemer is always fast, reliable, and professional. I appreciate the service. Anthony Riggs & Brandon McIlwain are great! Request them.

Carpet steam cleaningGeneral carpet cleaningCarpet cleaning
Katie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The technicians were very professional and went above and beyond my expectations. I hope to have the same technicians for future upholstery cleanings. Thank you!!

Paid $150–200Great priceUpholstery cleaningArea rug cleaning
Gail5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Prompt. Worked quickly, but methodically. Asked questions and acted on additional info. Put up with our protective pup.

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning
TammyLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

This is my second time in the past 4 mos using Stanley Steemer. Scheduling was easy and the follow up arrival notifications were appreciated. Mike serviced us both times. He's punctual, courteous, informative, and professional. He made recommendations in caring for our furnishings. His set up and execution were…

Paid $450–500Reasonable priceUpholstery cleaningArea rug cleaning
Iris6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Mike was very professional and kept us updated with every step of the process. Very respectful and friendly. 🌟🌟🌟🌟🌟

Paid $500+Reasonable priceUpholstery cleaningArea rug cleaning
James7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I had a wonderful experience and the service was top notch and truly exceptional! Looking forward to the next visit!

Upholstery cleaningArea rug cleaning
LeonaLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great job!

Paid $350–400Carpet steam cleaningArea rug cleaning+ Professionalism
Auntalene7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Stanley Steemer has always performed exceptionally good service. Representatives are very professional and knowledgeable.

Carpet steam cleaningArea rug cleaning+ Quality+ Professionalism
JaniceLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Knowledgeable, professional and on time

Paid $500+Reasonable priceArea rug cleaning
Joe16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The guys did an amazing job with our hardwood floors, carpet and furniture. They were very Thorough and took extra care working in our house. We highly recommend them to anyone

Paid $500+Reasonable priceUpholstery cleaningGeneral carpet cleaningArea rug cleaning
Al6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great service

Carpet steam cleaningArea rug cleaningService not listed
BrigidLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I had one area rug and one sofa steamed cleaned and well as the carpets in two rooms.They did a miraculous job removing a terrible pet stain in the sofa and warned me that the outline of the stain might re-emerge once it dried. Anything will be better than its original condition!

Upholstery cleaningGeneral carpet cleaningPet stain & odor removal+ Punctuality+ Quality+ Professionalism

Show more area rug cleaning reviews (97 more) →

Price

$303+12% vs typical deep cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 67%Overpriced 4%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Carpet steam cleaning649$203–$384
General carpet cleaning527$170–$347
Upholstery cleaning210$214–$440
Pet stain & odor removal165—
Area rug cleaning117$188–$614
HVAC duct & vent cleaning55$536–$1.1k
Carpet cleaning53$151–$272
Flood cleanup10—

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