How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%99+14Replies to reviews 7%100+7.1Craft & service penalty83−1.7Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREStanley Steemer
Bowie, MD · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 58 deep cleaning services · 4.8★ from 2,772 Google reviews
Report card
Percentile vs other deep cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for area rug cleaning
Clear ✕All 117 Google reviews tagged “Area rug cleaning” · showing 100
Reggie was amazing and so professional. He was able to answer my questions and make me feel at easy. Bravo Reggie and Ivan!
This team was professional, friendly, and efficient. Dominique did a walk through of the areas with me and explained the process. My carpets and furniture look so much better!
Extremely professional and thorough
Reginald and Godwin were very polite, professional, and hard working. They immediately got to work once the areas to be cleaned were assessed. I will use this company again in the future as they did a great job..
Professional crew....polite and knew their processes......helpful & accommodating folks! Expected outcome....clean rug & carpets.
Same day service, professional, friendly and helpful. Loved all the preventative maintenance tips and attention to detail. I will definitely keep them on my speed dial. Thank you for the excellent customer service.
They were very fast and professional. They got the stains out of the carpet. I had to leave them with my husband since I had to leave for a vet appointment. The rug looked good in that I didn’t see any stains.😀 Update: Jimmy and Kumar were very fast. Knowledgable, and the carpet looks like new except it’s currently wet.😊
Brandon and Antonio from Stanley Steemer were professional and timely. There was a foul smell coming from our 9x12 size area rug and we couldn’t specifically identify the source. We called Stanley Steemer and was able to get scheduled in less within 72 hours and the shampoo and deodorizer was less than $180. I was…
Stanley Steemer is always fast, reliable, and professional. I appreciate the service. Anthony Riggs & Brandon McIlwain are great! Request them.
The technicians were very professional and went above and beyond my expectations. I hope to have the same technicians for future upholstery cleanings. Thank you!!
Prompt. Worked quickly, but methodically. Asked questions and acted on additional info. Put up with our protective pup.
This is my second time in the past 4 mos using Stanley Steemer. Scheduling was easy and the follow up arrival notifications were appreciated. Mike serviced us both times. He's punctual, courteous, informative, and professional. He made recommendations in caring for our furnishings. His set up and execution were…
Mike was very professional and kept us updated with every step of the process. Very respectful and friendly. 🌟🌟🌟🌟🌟
I had a wonderful experience and the service was top notch and truly exceptional! Looking forward to the next visit!
Great job!
Stanley Steemer has always performed exceptionally good service. Representatives are very professional and knowledgeable.
Knowledgeable, professional and on time
The guys did an amazing job with our hardwood floors, carpet and furniture. They were very Thorough and took extra care working in our house. We highly recommend them to anyone
Great service
I had one area rug and one sofa steamed cleaned and well as the carpets in two rooms.They did a miraculous job removing a terrible pet stain in the sofa and warned me that the outline of the stain might re-emerge once it dried. Anything will be better than its original condition!
Extremely Polite. I Outstanding, Efficient Technician !!
Sterlin and Jacob are the best!!! They are informative, helpful, professional, fun, kind, on time, and efficient! They did a fabulous job on my carpet!! I purchased 3 times a year cleaning package!!
Excellent service! Called while enroute and everything looking brand new. I really appreciate their commitment to getting the job done right. Will be calling again
Awesome Experience, quick and friendly. My 3rd time using there service. Would highly recommend.
Reggie and Kymani gave full instructions and completed our work in record time! I would request them again!
Sterling and Sean did a great job! The rugs look great! Very well done and very efficient.
Outstanding service. Arrived as scheduled. Very professional. Carpet looked great. Were accommodating when I asked if they could also do a couple of rugs. Could not be more thrilled with the results and the price was well worth it. I’ll probably have them come every Spring from now on.
My technician, Jason was amazing and explained to me each step he was going to execute while cleaning my carpets. He treated, cleaned, and deodorized them. I received five star service. Couldn’t ask for anything better. Will update once the carpets dry.
Very nice job. Very professional. Would recommend
Very professional, cleaning the hardwood floors and rugs cleaning. Great job
Both gentlemen were professional and worked continuously! I was provided the cost of any additional services beforehand! At the end of the service, the only forms of payment accepted were: card, cash, or check, cool. I paid by card. My ONLY complaint is that they had to CALL IT IN versus being able to just…
Very upfront and professional. Thank you.
Kai was very professional and solution-oriented in figuring out how to steam clean an 8 x 10 area rug with limited space.
The two professionals that came to my house worked well together. They knew exactly what to do and was very respectful.
Our carpets were in bad shape with stains, dirt, etc. They now look bran new !!! Very happy with their service 😊
Very professional, offered me ways to save on future cleanings, and did a really good job
Jacob & Caleb from the Bowie location were extremely hard working and professional. The job started on time, and was completed in a very timely manner. Normally I shampoo my own rugs but the ease of this experience would influence me to use them again.
Stanley Steamer also cleaned my tile and grout and it looks amazing! My carpet and area rug look so good. The tech's who came out today were very friendly, efficient and professional. I'm always pleased with Stanley Steamer.
John and Ky were so professional, courteous and were efficient and thorough in cleaning and deodorizing our area rugs. Definitely a 10/10.
The employees were polite and friendly and were able to accommodate some last minute changes (we had an additional room that needed to be cleaned). There were ashes ground into the area rug and they were able to get them out!!
Both of your cleaners where excellent
I have used ‘Stanley’ for 15-years — Trust no one else!
Jason and Chris were prompt and efficient. As always, Stanley Steemer did a great job of cleaning my pet-stained rugs. They are always professional and polite.
Great customer service great performance
The team did a great job.
Happy with the service provided. Would recommend and use again in the future.
Both of the gentlemen were professional, courteous, and considerate. They explained what they were going to do, did it, and then explained what we needed to do and when to do it. Very happy with the service and would use them again.
Stanley Steamer did an outstanding job. They were on time, professional and also gave me some useful tips to keep my sectional clean. Will certainly use Stanley Steamer again!
The people were fast and thorough!
Great service. I’ve been using for more than 30 years. The absolute best! Thank you.
Our home was just served by the Dream Team Tim & Anthony. They were amazing, completely focused on details and had a great personality. Thank You for doing what you do with excellence.
We had a whole house carpet cleaning and deodorizer service and our 2 member team arrived on time, were very professional and knowledgeable. In fact they educated us on how to care better for our carpet going forward. They did an excellent job and worked hard and continuously until the job was complete!!! Thank you Mike & Mike
Our Stanley Steemer carpet service was outstanding! Mauro and Courtney were super professional, efficient and meticulous. After a thorough walk-through, they worked their magic, and the carpet throughout our 3-level single family home was revitalized! We were especially pleased with the refreshed high traffic…
Wonderful very friendly and professional. Will use them at all times...
Received excellent service from Dominic Selle! He was on-time, professional, and thorough. Did an amazing job on our sofas, chairs, stairs, cushions and pillows. Highly recommend this company and representative. Will be using their services again for future cleaning needed in our home.
Johnathan and Bradon we very polite and professional. Both of them had kind personalities. We will use you all again and pass on Stanley Cleaner to our family and friends. Thank you, Stanley Cleaner. My rugs and chair look great!!!! Have a wonderful weekend!!
I love the fact that i can request the same staff. They have very good employee retention which makes me think they treat their employees decently. That can be hard to find. Scheduling has always been easy and rescheduling can be done without penalty. And in the end, my carpets stay beautiful and fresh looking. Kudos
My team did an outstanding job. They were very polite and wanted to make sure I was pleased with their work.
I have a contract with Stanley Steemer. It allows me 4 cleanings of the same 3 areas a year. Steven came today by himself and did an excellent job. I will ask for him again.
Excellent service. Staff friendly and effecient. The fee versus the job were too high .There was no value proposition. I will seek alternate providers next time I need service.
The Crew: Jason Thomas and Rashawn Gilbert did an outstanding job, hard workers and true professionals. Would I use them again, absolutely!!!
I have used Stanley Steamer for over twenty years and each time they arrive on time and do a quality job.
We were pleased with the quality of the work yesterday but later found what appeared to be scratches in the hardwood floor in the entry hallway. In response to our call, two representatives came and took pictures. This morning our cleaning lady discovered that the scratches were actually dirt left by the Stanley…
Terrell showed up on time and did a great job of cleaning our carpets and rugs. He paid special attention to removing some stains. We couldn't be happier with his performance.
Came on time and were very polite.
Very prompt carpets look excellent the guys worked hard very efficient would use again
Ron and his assistant were the consummate professionals! they worked tirelessly and produced terrific results.
I always use Stanley Steemer and they always do a great job. Your tech crew were helpful, professional, and they did a great job of explaining your special pro-mo for the extra service contract.
Jake from Stanley Steamer (not State Farm) shows up and was crushing it! He was thorough, attentive, professional, and courteous. We are very happy! Thanks, SS and Jake.
Mauro and Demitrius did a fantastic job and were extremely professional. I highly recommend this team and Stanley Steemer.
Ron was extremely PROFESSIONAL. He took the time to explain the process and ensured everything was done to my satisfaction. He is the reason I will come back to your business!!
The SS techs were nice and professional. I would not recommend cleaning linen upholstery, it doesn’t come clean with Stanley’s techniques. Area rug came clean.
Stanley Steemer is the only company to have clean carpets. Staff are very nice and they do a GREAT JOB! I've been using them for years.
The office from Stanley Steemer from Bowie, MD sent Terrel and his partner and they are super guys, very responsible, professional, did awesome work in my upholstery cleaning and stair carpet also, will absolutely recommend them and Stanley Steemer if you need to clean your carpets and floors. Five Stars Service!!
Very good service; very professional
Very thorough and respectful of property. Also professional
How can I put into words the relief I have now that my service has been completed. The two men who came here were professional and understanding of my 'stress level' and they walked me thru the entire process and reassured me of the end results. They were right, thank you so much.
Very Professional and Great Customer Service!
Brian and Kai were outstanding professionals! They did a tremendous job and were very courteous and I enjoyed talking with them.
Ron and Brian from Stanely Steemer just cleaned the carpet of several rooms, an area rug, staircase, hallway and also cleaned bathroom tile. They did an amazing job and were able to get out some pretty tough pet stains. They were very professional and I would highly recommend them!
My service technician was Mauro; he was on time, pleasant, knowledgeable and efficient. He made other helpful recommendations for me as well. I thoroughly enjoyed having him service my carpets.
Excellent service.I have always been more than satisfied with their service.The people in your offices are very pleasant. It is always a pleasure to do business with you.
Mauro was professional and knowledgeable and the carpets look and smell wonderful! Thank you!
Highly recommend Stanley Steemer, Bowie, Maryland. The Service Team; Mr. Mauro Zelaya, and Mr. Travis Scarborough, did outstanding work and saved the carpet at our rental property. Tenant's pet was not housebroken! You can't go wrong with any professional services you select, this is our second time contracting SSBM. All smiles here!!!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 649 | $203–$384 |
| General carpet cleaning | 527 | $170–$347 |
| Upholstery cleaning | 210 | $214–$440 |
| Pet stain & odor removal | 165 | — |
| Area rug cleaning | 117 | $188–$614 |
| HVAC duct & vent cleaning | 55 | $536–$1.1k |
| Carpet cleaning | 53 | $151–$272 |
| Flood cleanup | 10 | — |
