Experts Reviews · Company report
Stanley Steemer logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%99+14Replies to reviews 7%100+7.1Craft & service penalty83−1.7Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Stanley Steemer

Bowie, MD · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 58 deep cleaning services · 4.8★ from 2,772 Google reviews

Report card

Percentile vs other deep cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Stanley Steemer is better than 86% of deep cleaning services.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Stanley Steemer is better than 83% of deep cleaning services.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Stanley Steemer is better than 83% of deep cleaning services.A
83
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Stanley Steemer is better than 99% of deep cleaning services.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Stanley Steemer is better than 100% of deep cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Stanley Steemer is better than 100% of deep cleaning services.A
100

Reviews for your job

Customers hired Stanley Steemer for 8 kinds of job.

Stanley Steemer for carpet cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.54
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$151–$272
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Carpet cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.95%

All 54 Google reviews tagged “Carpet cleaning” · showing 20

Renee5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Reggie was amazing and so professional. He was able to answer my questions and make me feel at easy. Bravo Reggie and Ivan!

Carpet cleaningPet stain & odor removalArea rug cleaning
KatherineLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Hector and Dominique were exceptional. They cleaned carpet and tiled floors in a home that was built in 1970. All of their hard work gave the home the needed facelift. Thank you so much for providing an excellent service.

Paid $500+Reasonable priceCarpet steam cleaningGeneral carpet cleaningCarpet cleaning
Heather7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Excellent crew, wonderful job, absolutely love Stanley Steemer- Got couches and loveseat done. Long over due a fantastic professional thorough job. Thanks! See you sooner!

Great priceUpholstery cleaningCarpet cleaning
LauraLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

This team was professional, friendly, and efficient. Dominique did a walk through of the areas with me and explained the process. My carpets and furniture look so much better!

Paid $500+Reasonable priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
luis6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Extremely professional and thorough

Paid $200–250Great priceCarpet cleaningArea rug cleaning
Alexandra4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Mike and Travis (I think) were amazing. So informative and helpful and my disgusting stains disappeared like magic. Thanks so much guys!

Customer photo from Alexandra's reviewCustomer photo from Alexandra's review
Paid $500+Great priceCarpet steam cleaningGeneral carpet cleaningCarpet cleaning
Noni2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jimmy was awesome! Very professional and took the time to understand what I was looking for to ensure I got the outcome I expected. I will definitely be using him again.

Reasonable priceCarpet cleaning
Myrtle6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Reginald and his partner performed an excellent job!

Paid $300–350Great priceCarpet steam cleaningCarpet cleaningService not listed
KLocal Guide · 144 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The tech was very professional. Amazing job.

Paid $150–200OverpricedCarpet cleaning
Alfred16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Brandon from Stanley Steemer did an outstanding job cleaning my carpets! He was punctual, professional, and clearly knew what he was doing. My carpets look and smell brand new — stains I thought were permanent are completely gone. Brandon took the time to explain the process and made sure I was happy with the…

Carpet steam cleaningCarpet cleaning
JA8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Kumar and Barry were extremely professional, efficient, knowledgeable, and friendly. They were a great team and my 27 year old carpets look like new! I wish I would have called Stanley Steemer sooner instead of waiting until I needed them to clean the carpets before I sold my house. Excellent job!

Paid $250–300Great priceCarpet cleaning
Starla5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Marcus is reliable and extremely professional. He works a tough stain without being asked. His pleasant customer service is appreciated.

Reasonable priceCarpet steam cleaningCarpet cleaningPet stain & odor removal
Melissa9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Reggie and Jimmy did an amazing job on my carpet. They were professional, efficient, friendly, thorough and fast and they left my carpet looking awesome. I really appreciate their work.

Paid $300–350OverpricedGeneral carpet cleaningCarpet cleaning
Veronica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent service!

Paid $100–150Not sureCarpet cleaning
ReneeLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The carpet looks amazing. We have two dogs one is elderly and has had many accidents. The carpet looks new. We are very happy.

Paid $200–250Great priceCarpet steam cleaningCarpet cleaning
Dr1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The service was outstanding. Courteous, professional, and great work. Thank you!

Paid $200–250Great priceCarpet cleaning
m10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The service was fantastic! Quick, professional, and thorough. They did an amazing job.

Reasonable priceCarpet cleaning
F6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Same day service, professional, friendly and helpful. Loved all the preventative maintenance tips and attention to detail. I will definitely keep them on my speed dial. Thank you for the excellent customer service.

Paid $150–200Reasonable priceCarpet steam cleaningCarpet cleaningArea rug cleaning
Jarelle11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Jimmy & Kumar entered our house with an upmost level of professionalism. They visually assessed the room & stairs that were to be cleaned. They then hooked up their equipment & got right to it! Didn’t take long at all & explained the after cleaning care instructions & also introduced us to a new yearly program that…

Paid $200–250Great priceCarpet steam cleaningCarpet cleaningPet stain & odor removal
CynthiaLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Stanley Steemer is always fast, reliable, and professional. I appreciate the service. Anthony Riggs & Brandon McIlwain are great! Request them.

Carpet steam cleaningGeneral carpet cleaningCarpet cleaning

Show more carpet cleaning reviews (34 more) →

Price

$303+12% vs typical deep cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 67%Overpriced 4%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Carpet steam cleaning649$203–$384
General carpet cleaning527$170–$347
Upholstery cleaning210$214–$440
Pet stain & odor removal165—
Area rug cleaning117$188–$614
HVAC duct & vent cleaning55$536–$1.1k
Carpet cleaning53$151–$272
Flood cleanup10—

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