Experts Reviews · Company report
Stanley Steemer logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%99+14Replies to reviews 7%100+7.1Craft & service penalty83−1.7Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Stanley Steemer

Bowie, MD · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 58 deep cleaning services · 4.8★ from 2,772 Google reviews

Report card

Percentile vs other deep cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Stanley Steemer is better than 86% of deep cleaning services.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Stanley Steemer is better than 83% of deep cleaning services.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Stanley Steemer is better than 83% of deep cleaning services.A
83
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Stanley Steemer is better than 99% of deep cleaning services.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Stanley Steemer is better than 100% of deep cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Stanley Steemer is better than 100% of deep cleaning services.A
100

Reviews for your job

Customers hired Stanley Steemer for 8 kinds of job.

Stanley Steemer for carpet cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.54
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$151–$272
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Carpet cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.95%

All 54 Google reviews tagged “Carpet cleaning”

Renee5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Reggie was amazing and so professional. He was able to answer my questions and make me feel at easy. Bravo Reggie and Ivan!

Carpet cleaningPet stain & odor removalArea rug cleaning
KatherineLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Hector and Dominique were exceptional. They cleaned carpet and tiled floors in a home that was built in 1970. All of their hard work gave the home the needed facelift. Thank you so much for providing an excellent service.

Paid $500+Reasonable priceCarpet steam cleaningGeneral carpet cleaningCarpet cleaning
Heather7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Excellent crew, wonderful job, absolutely love Stanley Steemer- Got couches and loveseat done. Long over due a fantastic professional thorough job. Thanks! See you sooner!

Great priceUpholstery cleaningCarpet cleaning
LauraLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

This team was professional, friendly, and efficient. Dominique did a walk through of the areas with me and explained the process. My carpets and furniture look so much better!

Paid $500+Reasonable priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
luis6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Extremely professional and thorough

Paid $200–250Great priceCarpet cleaningArea rug cleaning
Alexandra4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Mike and Travis (I think) were amazing. So informative and helpful and my disgusting stains disappeared like magic. Thanks so much guys!

Customer photo from Alexandra's reviewCustomer photo from Alexandra's review
Paid $500+Great priceCarpet steam cleaningGeneral carpet cleaningCarpet cleaning
Noni2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jimmy was awesome! Very professional and took the time to understand what I was looking for to ensure I got the outcome I expected. I will definitely be using him again.

Reasonable priceCarpet cleaning
Myrtle6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Reginald and his partner performed an excellent job!

Paid $300–350Great priceCarpet steam cleaningCarpet cleaningService not listed
KLocal Guide · 144 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The tech was very professional. Amazing job.

Paid $150–200OverpricedCarpet cleaning
Alfred16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Brandon from Stanley Steemer did an outstanding job cleaning my carpets! He was punctual, professional, and clearly knew what he was doing. My carpets look and smell brand new — stains I thought were permanent are completely gone. Brandon took the time to explain the process and made sure I was happy with the…

Carpet steam cleaningCarpet cleaning
JA8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Kumar and Barry were extremely professional, efficient, knowledgeable, and friendly. They were a great team and my 27 year old carpets look like new! I wish I would have called Stanley Steemer sooner instead of waiting until I needed them to clean the carpets before I sold my house. Excellent job!

Paid $250–300Great priceCarpet cleaning
Starla5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Marcus is reliable and extremely professional. He works a tough stain without being asked. His pleasant customer service is appreciated.

Reasonable priceCarpet steam cleaningCarpet cleaningPet stain & odor removal
Melissa9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Reggie and Jimmy did an amazing job on my carpet. They were professional, efficient, friendly, thorough and fast and they left my carpet looking awesome. I really appreciate their work.

Paid $300–350OverpricedGeneral carpet cleaningCarpet cleaning
Veronica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent service!

Paid $100–150Not sureCarpet cleaning
ReneeLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The carpet looks amazing. We have two dogs one is elderly and has had many accidents. The carpet looks new. We are very happy.

Paid $200–250Great priceCarpet steam cleaningCarpet cleaning
Dr1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The service was outstanding. Courteous, professional, and great work. Thank you!

Paid $200–250Great priceCarpet cleaning
m10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The service was fantastic! Quick, professional, and thorough. They did an amazing job.

Reasonable priceCarpet cleaning
F6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Same day service, professional, friendly and helpful. Loved all the preventative maintenance tips and attention to detail. I will definitely keep them on my speed dial. Thank you for the excellent customer service.

Paid $150–200Reasonable priceCarpet steam cleaningCarpet cleaningArea rug cleaning
Jarelle11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Jimmy & Kumar entered our house with an upmost level of professionalism. They visually assessed the room & stairs that were to be cleaned. They then hooked up their equipment & got right to it! Didn’t take long at all & explained the after cleaning care instructions & also introduced us to a new yearly program that…

Paid $200–250Great priceCarpet steam cleaningCarpet cleaningPet stain & odor removal
CynthiaLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Stanley Steemer is always fast, reliable, and professional. I appreciate the service. Anthony Riggs & Brandon McIlwain are great! Request them.

Carpet steam cleaningGeneral carpet cleaningCarpet cleaning
Joanne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Marco and Anthony did a amazing job

Paid $250–300Reasonable priceCarpet steam cleaningCarpet cleaningPet stain & odor removal
Mary9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

The carpets look fantastic, Anthony was very nice and explained everything. I would recommend Anthony , Hector and Stanley Steemer to everyone.

Paid $500+Reasonable priceCarpet steam cleaning
Merry5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

This may be another note on Reggie. but Reggie is a great agent to clean and desensitize your carpet in both notes. Thank you Reggie.

Paid $100–150Reasonable priceCarpet cleaningPet stain & odor removal
Leatrice5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

The guys were great. Very professional.

Great priceCarpet cleaning
Amber1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Marcus and Darryl were very quick and efficient! Very personable

Paid $100–150Great priceCarpet steam cleaningGeneral carpet cleaningCarpet cleaning
TesaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

This was a great experience that my husband and I will definitely use again! They were professional, thorough and quick, and very friendly! Baby’s room is clean and ready to go and we even got our basement carpet, our main bedroom and our stairs done! 10/10 recommend! Thank you again!

Customer photo from Tesa's review
Paid $300–350Great priceCarpet steam cleaningGeneral carpet cleaningCarpet cleaning
Darwin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Both techs were very professional and knowledgeable

Paid $100–150Reasonable priceCarpet cleaning
ScottLocal Guide · 232 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Stanley steamer I would highly recommend. The gentleman came out, surveyed everything, and we’re in and out and about two hours. That was three bedrooms, walk-in closet, two hallways, rec room, and three flights of stairs. I will be using Stanley steamer again in the future. Great job.

Paid $400–450Reasonable priceCarpet steam cleaningCarpet cleaning
Renee10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Cody and team did a great job cleaning the carpet in our home. They were both so professional, knowledgeable and patient. Great recommendations on their savings package deal. The carpet looks amazing and I am so glad that we called Stanley Steemer again! I will be calling them again soon!

Paid $500+Reasonable priceGeneral carpet cleaningCarpet cleaningPet stain & odor removal
Gary5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

It is wonderful to hear that you asked, How great my experience was today with Stanley Steemer teem two workers and I would like to schedule my April 1, 2026 with the teem I had today (again!)

Carpet steam cleaningUpholstery cleaningCarpet cleaning
AndreLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Marcus and Hector did an excellent job. Marcus took the time to clearly explain everything and patiently answered all of my questions, which I really appreciated. Both of them were very knowledgeable and clearly experienced in their work. They stayed focused on the task and handled everything professionally from…

Paid $500+Reasonable priceCarpet steam cleaningCarpet cleaningPet stain & odor removal
sheila5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Excellent- on time - very professional Return visit to work on spot excellent service

Paid $200–250Reasonable priceCarpet steam cleaningCarpet cleaning
Maurice2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

The service provider was very polite and professional they did an excellent job my wife and i are very pleased.👍🏾

Paid $300–350Reasonable priceCarpet steam cleaningCarpet cleaning
Becky8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great service and super professional! All of my pet stains came up!

Paid $150–200Reasonable priceCarpet cleaningPet stain & odor removal
Dominick7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great experience. Antonio and Ariel walked us through the whole process before hand. They were friendly and professional. We will ask for them again next time.

Paid $500+Reasonable priceCarpet cleaningHVAC duct & vent cleaning
Patience7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Reggie was polite, professional, hardworking and efficient! My carpeting looks clean.

Paid $250–300Reasonable priceCarpet cleaning
Nycole5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Jay and Daryl were personable and worked quickly and efficiently!

Paid $350–400Reasonable priceCarpet cleaning
mel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

It was our first time using Stanley Steemer, the technician Mike W. was very knowledgeable and polite. We were very impressed with him and will be happy to recommend him. Definitely planning on utilizing them again!

Paid $150–200Great priceCarpet cleaningPet stain & odor removal
AprilLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★

Be sure to pay attention to the low ratings. If you have any kind of dog or cat pee please look for someone who specializes in it. When I expressed the concerns they did not mention (on the phone) that they can only get it out of the fibers, if it seeped any further they cannot get it out, not even the under side of…

Paid $200–250Carpet cleaningPet stain & odor removal
Donna5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I needed emergency clean to a room. I was expecting that the room would need new carpet but my daughter said to call you first. Not only did they clean the carpet (no new carpet needed) but they were able to clean another room. GREAT service and thank you for my emergency call reaction.

Carpet cleaning
RVNLocal Guide · 84 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They did an outstanding job.

Paid $500+Reasonable priceGeneral carpet cleaningCarpet cleaningPet stain & odor removal
Robert6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Extremely professional and knowledgeable!

Reasonable priceCarpet cleaning
MartemasLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great team. Timely efficient and very helpful.

Paid $200–250Reasonable priceCarpet cleaning
ALocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Thank you, Stanley Steemer, for deep cleaning and deodorizing my carpets! Scheduling online was a breeze, and communication was great. DeShawn and Jamal were professional, courteous, and worked efficiently to get the job done.

Paid $500+Reasonable priceCarpet steam cleaningGeneral carpet cleaningCarpet cleaning
NicholasLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mauro did a great job with our carpet/sectional cleaning. And they were able to fit us in next day which was a big help.

Upholstery cleaningCarpet cleaning
LaurenLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

On time Service speedy CLEANING excellent job

Carpet cleaning
sherman10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Mike was very professional, knowledgeable and did an awesome job thanks. Big kudos to Mike and Stanley steamer.

Great priceCarpet steam cleaningCarpet cleaning+ Responsiveness+ Punctuality+ Quality
MelanieLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Sterlin and Jacob are the best!!! They are informative, helpful, professional, fun, kind, on time, and efficient! They did a fabulous job on my carpet!! I purchased 3 times a year cleaning package!!

Carpet steam cleaningGeneral carpet cleaningCarpet cleaning+ Responsiveness+ Punctuality+ Quality
186 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Thank you Robert & Miles, wonderful job!

Carpet cleaning+ Quality+ Professionalism
sonjaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

They performed an outstanding job of my carpet and vent ducts! Very professional!

Carpet cleaningCarpet steam cleaningGeneral carpet cleaning
Brenda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★

Rating only, no written review.

Paid $500+Not sureFlood cleanupCarpet cleaning
Delle8 months ago★★★★★

Rating only, no written review.

Reasonable priceGeneral carpet cleaningCarpet cleaning
Radine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Reasonable priceCarpet cleaning
Joea year ago★★★★★

Rating only, no written review.

Reasonable priceUpholstery cleaningCarpet cleaning

Price

$303+12% vs typical deep cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 67%Overpriced 4%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Carpet steam cleaning649$203–$384
General carpet cleaning527$170–$347
Upholstery cleaning210$214–$440
Pet stain & odor removal165—
Area rug cleaning117$188–$614
HVAC duct & vent cleaning55$536–$1.1k
Carpet cleaning53$151–$272
Flood cleanup10—

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