How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%99+14Replies to reviews 7%100+7.1Craft & service penalty83−1.7Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREStanley Steemer
Bowie, MD · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 58 deep cleaning services · 4.8★ from 2,772 Google reviews
Report card
Percentile vs other deep cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for general carpet cleaning
Clear ✕All 528 Google reviews tagged “General carpet cleaning” · showing 220
Hector and Dominique were exceptional. They cleaned carpet and tiled floors in a home that was built in 1970. All of their hard work gave the home the needed facelift. Thank you so much for providing an excellent service.
This team was professional, friendly, and efficient. Dominique did a walk through of the areas with me and explained the process. My carpets and furniture look so much better!
The technician was very courteous and informative. Told me what to expect before they began and kept me informed during the process. Also, how their service can better serve my needs in the future. Not sure how clean the carpet and upholstery will look until it dries. So far satisfied.
Mike and Travis (I think) were amazing. So informative and helpful and my disgusting stains disappeared like magic. Thanks so much guys!
I have used Stanley Steamer before, and like before, the two gentleman that showed up did an outstanding job. They are so careful and professional. They even demonstrated how my sectional couch needed cleaning. A five star experience.
Ouilty service outstanding work overall quality performance
The Technicans were very knowledgeable and professional we believe they did a great and wonderful job. We are more than satisfied with the results and work they did. Satisfied Customers L & W M Craw
Highly recommend Stanley Steamer to clean and refresh carpets! I will call them in the future. The bill was less than my estimate!
Reggie and Jimmy did an amazing job on my carpet. They were professional, efficient, friendly, thorough and fast and they left my carpet looking awesome. I really appreciate their work.
Hardwood floor cleaning They did an excellent job
Fast. Great job. Nice guys.
Stanley Steemer is always fast, reliable, and professional. I appreciate the service. Anthony Riggs & Brandon McIlwain are great! Request them.
The service professionals were very courteous and helpful. Would highly recommend Stanley Steemer
Easy process and respectful crew. Came in and got the job done quick, easy, and efficiently. Definitely will use again.
Marcus and Antonio were great. They were thorough and respectful and were in and out in no time. My issue is with Tim the person on the desk. Initially when the techs arrived I showed them what needed to be done and asked the m to slide a bed away from a wall by one to 2 feet so the techs could clean around the…
Excellent job great service as usual. The gentleman came in and promptly did the shampoo of carpeting in various rooms, stairs and hallway, didn't take very long came out great.!
The carpets look fantastic, Anthony was very nice and explained everything. I would recommend Anthony , Hector and Stanley Steemer to everyone.
On time very professional
Prompt. Worked quickly, but methodically. Asked questions and acted on additional info. Put up with our protective pup.
Marcus and Darryl were very quick and efficient! Very personable
This was a great experience that my husband and I will definitely use again! They were professional, thorough and quick, and very friendly! Baby’s room is clean and ready to go and we even got our basement carpet, our main bedroom and our stairs done! 10/10 recommend! Thank you again!
Stanley Steemer did a great job from start to finish. They called me the day before to confirm the appointment and called me when they were on their way. They showed up on time and took care of everything quickly and thoroughly. My carpets look great, and I really appreciated the prompt service! I do wish I had…
Cody and team did a great job cleaning the carpet in our home. They were both so professional, knowledgeable and patient. Great recommendations on their savings package deal. The carpet looks amazing and I am so glad that we called Stanley Steemer again! I will be calling them again soon!
Both men were professional, thorough, friendly, courteous, and knowledgable. Definitely recommend!
Had my carpet cleaned good job team.
Polite, and thorough. Kitchen grout from gray to white!
Reginald and Jamal were very professional. They did a wonderful service cleaning, and was on time.
Very nice guys. Went out of the way to turn my outside water back on and reset my electrical box when a circuit breaker blew.
These guys were absolutely fantastic! My rugs and furniture look and smell wonderful. They look brand new! I highly recommend this team of men to come out. We had three area carpets and four pieces of furniture clean for a greatprice and it was absolutely wonderful!
Nice professional guys!
Mauro & Brandon were absolutely professional and friendly. They gave me great information for my next cleaning and recommended protection shield to make the next cleaning a lot easier. They cleaned up and respected my home. Rooms came out so clean !!! Definitely will request Mauro and Brandon on the next cleaning. You guys were great!!!
I have actually had Stanley Steemer cleaning my carpets for 18 years. Ever since Michael came to my home the first time in 2016, I have been requesting him. He does a fantastic job every time and is a great asset to Stanley Steemer.
The technicians did a wonderful job. Alot of attention to detail, my carpets look new. Thank you
I was impressed with the professionalism and a great job accomplished on my carpet I am requesting the same two gentleman for the next cleaning Good 👍
Both techs were personable and professional. Explained potential outcomes but no promises.
They did an outstanding job.
Mike Wells and Brandon McIlwain did a wonderful job and were very thorough and professional. I have used Stanley Steemer on numerous occasions and I have always been impressed with the service that they provide.
Very professional...very nice team
The guys did an amazing job with our hardwood floors, carpet and furniture. They were very Thorough and took extra care working in our house. We highly recommend them to anyone
Thank you, Stanley Steemer, for deep cleaning and deodorizing my carpets! Scheduling online was a breeze, and communication was great. DeShawn and Jamal were professional, courteous, and worked efficiently to get the job done.
Mario and his co worker were very detailed on cleaning our carpets.
Jason was very professional and did an amazing job on carpet, tile and hardwood floors.
Reginald and Michael did an amazing job. Very professional.
The technicians were GREAT!. Courteous, explained their process and asked for my review each time they completed an area of my home. Very efficient. Left suggestions on how long to let the carpet dry. My entire house was cleaned in 3 hours. I will use Stanley Steemer in the future.
The team was on time, they surveyed the area before cleaning, and then went right to work. Once finished they had me review their work which was outstanding especially the cleaning of some difficult spots. Great job!
I had one area rug and one sofa steamed cleaned and well as the carpets in two rooms.They did a miraculous job removing a terrible pet stain in the sofa and warned me that the outline of the stain might re-emerge once it dried. Anything will be better than its original condition!
Stanley Steemer's techs are always on-time, professional, and provide excellent carpet cleaning service. When they leave, my carpets are clean, stain free, and fresh!
My carpets look great as usual. They smell good too with the deodorizer. Reggie and Marcus were professional and friendly. Also they were very knowledgeable. Great job!!
Extremely Polite. I Outstanding, Efficient Technician !!
Sterlin and Jacob are the best!!! They are informative, helpful, professional, fun, kind, on time, and efficient! They did a fabulous job on my carpet!! I purchased 3 times a year cleaning package!!
The rep came in did an outstanding job, very courteous and polite. Talk with me about what they were going to do, and did it. Fantastic Job!!!
Great job by John and Trey. They were on time, worked efficiently and the carpet looks great!
Awesome Experience, quick and friendly. My 3rd time using there service. Would highly recommend.
Both technicians were friendly & did a thorough job on the carpet cleaning. Very informative & completed the job very quickly!
They were on time, polite, courteous and did a wonderful job. I was very pleased and grateful for such good service.
Stanley Steamer provides excellent service at a fair price. We have subscribed to their annual contract service for the past four years and just renewed for the upcoming year.
Professional, courteous, and they did the best job yet on our carpets. Highly recommend.
I wouldn't use no other carpet cleaners other than Stanley cleaners they do excellent work 👍
The tech Michael was by himself when he arrived, they used to show up with two techs. He immediately began working and setting up all the prep items, he then started the job which he did thoroughly and professionally! He was very courteous and friendly, I was completely pleased with the service!
They performed an outstanding job of my carpet and vent ducts! Very professional!
Great job!!!!! Thank you very much!!!!! Thank you to Michael!!!!! He did a fantastic job for a good price and was extremely thorough and thoughtful!!!! Really awesome! Thank. you very much!!! We appreciate his excellent service!!!
Stanley Steemer cleans my rugs twice a year. They always do an outstanding job. I would not use any other rug cleaning service.
Mauro did an amazing job on my wood floor, which had never been deep cleaned. He spent a lot of time on it and it looks great! Kai also did a great job on my bedroom carpet, which is 20 years old and looks new now.
Mauro was awesome. Fast, professional, and effective he did the work and my carpet looks like new. We just adopted two puppies so y'all can imagine the mess we gave him, on top of it being older carpet.
Excellent! Young men were courteous, patient, and all very attentive to what I was requesting. Steven did an excellent job.
Thorough, quick, very friendly!
The technician, Jason, did a fantastic job cleaning my bedroom carpets. Nice guy too.
As ALWAYS, the team did a GREAT job. Rashawn & Thornton arrived on schedule, were professional and thorough. They pointed out and removed stains I didn’t even know were there. My carpets look and smell fantastic. Thank you Stanely for your consistent, quality service.
Friendly service. Very efficient! Hard workers and good communicators. First experience using Stanley Steamers and am very happy with the results.
As a long time client (Bowie, MD), I really appreciate the professionalism that is extended throughout the process! Today I met John and Kymani and they were extremely professional! They listened to my concerns, asked questions about the various stains, and updated me regarding the tough spots as well as the…
Very good service my carpet looked new again. Very professional
The customer service, the work and products that Stanley Steemer offered and provided are excellent. Special thanks to Mr. Chris and Mr. Mauro for their friendliness and professionalism. Their work on the carpet and upholstery were phenomenal. Thank you, Stanley Steemer.
Both of the gentlemen were very polite and respectful. I am pleading with the job that was done.
Excellent service, carpets look amazing definitely will be using this company for all carpet cleaning services moving forward. John and Courtney are the best!
Very professional and explained thing in detail. Awesome customer service provided. Removed all the spots
Very professional & personable. Carpets look great!
Needed dryer vent opened.required extra effort and skill. Very impressed and grateful at their work skill and patience
Dominic was great, I would like him next time.!!
They very professional and prompt.
The technician John and Courtney were polite.
Dominic did an excellent job. Thank you
Timely, efficient, professional service with useful information about other services was provided.
The team did an awesome job on cleaning the carpets. They came in on time and immediately started on cleaning the carpets. All stained areas were removed and the team was very professional.
Best carpet cleaning experience to date.
Speedy and great job overall. Thanks Ron and Caleb!
The technicians were knowledgeable, professional and courteous.
Excellent service and finished result. The technician was excellent.
Jason arrived promptly, inspected the carpet and furniture locations. He kept me informed in a courteous and respectful manner. Professionally cleaned our carpet paying attention to the high traffic areas. Our carpet looks and smells great, I’m very happy for Jason’s service. I will definitely be requesting him in the future.
Both Michael and Mike were professional and conscientious! They explained everything from beginning to end. We appreciated how they didn’t rush through the job.They cleaned carpets and steamed cleaned our tile floors. Awesome job!
Very polite professional, they were in and out of the house in no time and did a great job
John was pleasant and professional, asked questions to be sure he provided the carpet cleaning service I had requested and worked quickly.
Awesome
Very professional! Appreciate their promptness and expediency.
Efficient. Friendly. Professional. Would definitely use again.
I appreciate that the technicians worked very quickly and quietly. They were very professional and friendly, gladly answering all of our questions.
The two professionals that came to my house worked well together. They knew exactly what to do and was very respectful.
Very nice service provider. Explained everything and worked diligently. Wonderful experience will use Stanley Steemer again! Thank you
I always have Stanley Steemer to clean my carpets. They dont disappoint. They always give great service, professional, and friendly during the appoinment. They carpet always looks great and clean afterwards. Thank you for a job well done !
Jason and Reginald were both efficient and professional. Effective communication as to what is expected. I was comfortable knowing they will do their best. I am very impressed and happy with the cleaning they did. Thank you ~ Isa
Our carpets were in bad shape with stains, dirt, etc. They now look bran new !!! Very happy with their service 😊
Excellent cleaning. Thank you!
Did a great job and not disappointed by the work done
Very professional! Great job!
I received excellent results- they were prompt, they provided continuous communication, and were highly professional in there service. Also they provided estimates for additional services they offer. My carpet looks great
Very professional Service was explained before starting I'm happy with the service
Very professional, offered me ways to save on future cleanings, and did a really good job
Great service!
The. carpet & floor cleaning were exceptional and Has made my environment much healthier...and as older man appreciate the quality work
Extremely pleased with results! Anthony and Thornton are very professional and personable. Explained the process thoroughly and answered all my questions. Highly recommend!
Both guys were very professional and did great work. The assistant Reginald was very detailed and paid attention to detail. I’m over all very happy about the work that was done at my home. I will definitely use Stanley Steemer again. Thank you
Both guys were on time and professional. My carpet looks amazing!! I will definitely be using your service again!!
Stanley Steemer are the best. Thank you Ron & Ronald for your great service I really do appreciate y’all. When the next time I need Stanley Steemer I will definitely ask for guy.
John and Mike were friendly, professional, and fast. I highly recommend them as a team.
John & John were awesome! On time, very communicative, explained exactly what the process was going to be and checked in during cleaning. I will DEFINITELY call them back!
Swiftly serviced and very professional!
Excellent service from start to finish!
The carpets, hardwood floors, mattress and couches look and smell fantastic. Our team was professional and friendly. Highly recommend Stanley Steemer.
Jacob & Caleb from the Bowie location were extremely hard working and professional. The job started on time, and was completed in a very timely manner. Normally I shampoo my own rugs but the ease of this experience would influence me to use them again.
Super friendly and professional crew! Excellent carpet cleaning. I was very pleased with the service I received and would recommend them to others.
Did a great job cleaning carpet in two rooms. Guys were very friendly and professional.
Very professional and great work
Ron and Ron were very professional, friendly and did a fantastic job on my carpet they were able to get the carpet cleaned and stains I most definitely will use them again
Very polite and did a thorough job. Thank you.
Great service!
Great experience, thanks!
Great job!
Outstanding service. Professional. Friendly. Informative.
My service was great. My carpet had months of wear and dirt and now it looks fresh and clean. You guys did an awesome job.
I had a terrific experience with them. My first time using this company my house look and smell good. Not to mention the impeccable customer service they presented me with. Thank you guys once again I will be using you in the future
Courtney and Reggie did a great job overall, especially on my stairs that are heavily trafficked areas!!
John was very professional in his work and how he interacted with us. Did a great job in a far shorter time than I expected!😀 👍
The crew I had were wonderful , professional and kind. I hope that the company rewards such service because they were absolutely awesome. Very thorough!
The were professional and did an excellent job!
So efficient!
The employees were polite and friendly and were able to accommodate some last minute changes (we had an additional room that needed to be cleaned). There were ashes ground into the area rug and they were able to get them out!!
Nick and Michael were prompt and courteous. The carpet looks brand new. Thanks, Stanley Steemer.
The guys were very professional, friendly and did a great job! Will definitely use them again!
Jason and his partner were amazing. The upstairs carpet looks brand new and the cat smell is gone from the basement. Floors are clean!!
Efficient, polite, helpful.
Great and efficient service. I would definitely recommend. The men came in and did the work then asked if I was satisfied with the work done. Once I confirmed I was satisfied, the payment was made. My carpet looks and smells really good. I am Excited about the final product. I got the cleaning and deodorizing
Great service! Very pleased with the carpet cleaning, upholstery cleaning, and hardwood floor cleaning service. Everything looks great. Very professional and knowledgeable service reps! Thank you!
Technicians were great, courteous and careful. Would definitely have them come again when needed.
I’ve used Stanley Steemer in the past for all of my carpet needs! Stanley Steemer is affordable and dependable! And I always receive stellar customer service! Kai was extremely pleasant, friendly, courteous, mannerly and very professional!!!!! When I’m ready to schedule my next carpet cleaning with Stanley Steemer,…
The techs were great - listening carefully to what I needed done and then taking care of it. Very thorough! Great job!
Kai was very helpful and acomplished the job in a timely and professional manner. I would definitely use this service again.
My family room carpet has endured 4 years of young children, snacks, and candy. I am overjoyed with how well Stanley Steemer was able to clean my carpet. I can’t wait to get the rest of the house done.
Service was great. Rashawn was on time, professional and took time to explain what he was doing, why and what to expect. He was spot on.
I have used ‘Stanley’ for 15-years — Trust no one else!
They did what needed to be done. That’s a good thing.
Jason and Chris were prompt and efficient. As always, Stanley Steemer did a great job of cleaning my pet-stained rugs. They are always professional and polite.
Fantastic service with Mike and Ron. Timely and explained in great detail about their products. There was no pressure to purchase anything additional. Calling SS and these two guys, again!!!!
Stanley Steamer thank you so much my carpet looks beautiful. Mauro was so a pleasant and awesome person. He also was able to convince me to purchase your synthetic rug. Which is so beautiful I love it. Again thank you Mauro
Jason was on time, he and his coworker were professional, friendly and efficient. Will definitely use SS again!
Service was great pleasant, professional an did not take a long time to do. Was not too costly.
Great customer service great performance
Job well done
Did an amazing job cleaning my entire house. The employees was very professional and made sure I was satisfied before leaving.
The team did a great job.
The guys were great and very professional.
On time and very professional.
Mike and John did an awesome job. They were very professional.
On time, fast and efficient! Thank you!
The guys were extremely professional and knowledgeable. They noticed some dark stuff (forgive me I can’t remember the word he used ) around the vents and suggested that I get the vents cleaned soonest. Obviously it will be the next service I get done! Thank you Kyle for an awesome job!
My furniture is so wet will take 5 days to dry. Missed areas that was scheduled to be clean Bowie only sent one tech , for a Big job. Sofa, Love seat, hall (not done) basement, living room and Stairs. When call manager Joshua to ask for discount he only bout his bottom line. I have used Stanley Streamer for years...…
Sterling & Jonathan were excellent! Beyond expectations 😍 So thorough in their cleaning of both upholstered furniture and carpeting. Everything disinfected and protected.
This was my first experience with Stanley Steamer and I was very pleased. They came within their time frame, answered all my questions, and helped me figure out what areas to treat. They shared a lot of good information with me regarding carpet clean and what to do myself with any stains. I will definitely be using them again.
Maula and Nick were professional and they did a great job cleaning my carpet. I will definitely use Stanley Steam again!
Professional and courteous
Worst experience completely unprofessional. I specifically said any appointment would have to be after a specific time. The guy who scheduled it said that would be no problem. The day of the appointment comes and now there’s no way can hold off until that time. Now after waiting a week between scheduling the…
Great service
Arrival time was good carpet looks good waiting on it to dry to see how the in products look
Great customer service. Techs we’re both very professional with the best attitudes! We definitely will be repeat customers! Thank you!
I have six young boys, my carpets were a mess! I called and they came the same day. They were in and out and I can’t believe what a difference they made. My husband was wondering before they came if we should just rip the carpets out. They came and they look like new except maybe two spots that are super faint.
Ron and Ron were extremely professional. Their customer service was excellent!!
MY SERVICE WAS EXCELLENT. Great and polite 😁😁🔥👍🏼🔥👍🏼🔥👍🏼🔥 I DEFINITELY RECOMMEND STANLEY STEEMER BOWIE MD
Have used this company and they always provide an excellent service. The prices may seem somewhat higher, but you pay for what you get.
The cleaning team was on time and Friendly.. The got right to work and finished the job in about 1 1/2 hours. Everything looks good.
Good crew
Jason and Jacob did an excellent job. Very informative about other services. Very hard working ! Great job ! 👏
Dominic was great! He did an excellent job cleaning our dining room chairs, and was able to remove a random spot we had in our carpet. 10/10 would recommend.
Thornton and Jacob introduced themselves and wore the proper attire. They were both professional and made sure I approved of their work. They did the work requested and made sure they cleaned up afterwards. I would highly recommend them!
Excellent service crew, John and Demitrius we're courteous, efficient, and helpful as they cleaned my carpets to perfection. I will call Stanley Steemer again for any future needs.
Ron and Rico where professional, on time, quick and did a great job cleaning my heavily soiled carpet.
Great experience.
I have used Stanley Steemer for years. They are prompt and very efficient! And if I need something extra taken care of, I just need to ask!
I was very pleased with their work and their customer service
Great job!
The carpet came out like brand new!
They always do an excellent cleaning job. I have been using them religiously for the past 5 years and their customer service has been great.
Had our new house carpets cleaned due to previous owners cat odor that was left…Ron and Jacob did an excellent job. They were on time, professional and let us know what the job entailed. A++++
Both technicians were customer service oriented and knowledgeable about the process. They were able to answer all of my questions. The carpet looks amazing. Thank you Stanley Steemer.
Brandon & Nick were absolutely amazing great communication ! On time ! Professional ! Quick and Efficient !! 10 outta 10! Best customer service I have received in a while ! I would highly recommend!! Thank you so much !!! Definitely will be using your service again ! :)
Mr. Michael did his best to remove old stain in the carpet. He explained his plan to clean the spots in the carpet.
Stanley Steamers always does an amazing job and has great staff to work with as well.
Both of the crew were very professional. They arrived on time and work hard too remove pets stains and left my carpets beautifully clean. I have used Stanley Steemer for over 30 yrs. and have always been happy with the results.
Very professional & friendly team who explained everything so well. Easy to pay- card or cash, before or after they finish. I felt comfortable leaving the house to be out of the way. The guys even brought my packages inside for me that were delivered! Thank you :) Between having dogs & kids, this service was…
Very professional and did a very good job.
They showed up on time and were professional. They were great and was so impressed with what they did to our carpets. Great work!!!
Awesome service. The technician was very professional and took his time to explain everything to me. Would love to use the same technician again. Thank you.
Received Excellent service. Employees were knowledgeable, professional and courteous
They did a very good job
Awesomeness BOTH WORKER'S had Awesome Customer Service BEYOND WHAT WORD'S COULD SAY IN A DICTIONARY 💯💋
Great service. Next day availibility. Five star service!!
The two gentlemen was awesome, the carpet and upholstery look great 😊
Terrell and Osmond were professional, friendly and did a great job!
Pleasant experience. Worked quickly and efficiently! Would highly recommend.
The men cleaning the carpet was very professional and nice. Great to work with.
Great service provided by John and Team!
Our home was just served by the Dream Team Tim & Anthony. They were amazing, completely focused on details and had a great personality. Thank You for doing what you do with excellence.
Excellent service.
The technicians were great. Friendly and professional, tried very hard to make me a happy customer. Unfortunately the $50 upcharge from the originally quoted price left me pretty UNhappy. Will not use StanleySteameragain..#baitandswitch#poorbusinesschoice#poorerbutwiser
Courtney and Mauro were great! They were professional, cleaned and deodorized my carpets and rug, and discussed additional Stanley Steemer products and services. I will definitely use this service again. My carpets and rug look and smell great!
Very professional and diligent in completing the job and provide an excellent service. Thank you to the two guys.
The young men were efficient and got some stains that I did not expect them to be able to. They worked nonstop and finished up in a timely manner. I am very pleased.
The two carpet technicians did an outstanding job very professional, knowledgeable, courteous and patient they did a great job renewing our carpet.
Had a wonderful experience! The men were fast, thorough, and friendly! Great job 😁
I have had my carpets cleaned in the past and always still had a few stains. The gentleman were pleasant and professional. My carpets look brand new. Will definitely use again!!!
The gentlemen that came out were great.
Wonderful very friendly and professional. Will use them at all times...
Both young men were professional and demonstrated good customer service. Very respectful and polite. They worked well together as a team and was very efficient. They did a good job and i love my carpet
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 649 | $203–$384 |
| General carpet cleaning | 527 | $170–$347 |
| Upholstery cleaning | 210 | $214–$440 |
| Pet stain & odor removal | 165 | — |
| Area rug cleaning | 117 | $188–$614 |
| HVAC duct & vent cleaning | 55 | $536–$1.1k |
| Carpet cleaning | 53 | $151–$272 |
| Flood cleanup | 10 | — |




