Experts Reviews · Company report
Stanley Steemer logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%99+14Replies to reviews 7%100+7.1Craft & service penalty83−1.7Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Stanley Steemer

Bowie, MD · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 58 deep cleaning services · 4.8★ from 2,772 Google reviews

Report card

Percentile vs other deep cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Stanley Steemer is better than 86% of deep cleaning services.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Stanley Steemer is better than 83% of deep cleaning services.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Stanley Steemer is better than 83% of deep cleaning services.A
83
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Stanley Steemer is better than 99% of deep cleaning services.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Stanley Steemer is better than 100% of deep cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Stanley Steemer is better than 100% of deep cleaning services.A
100

Reviews for your job

Customers hired Stanley Steemer for 8 kinds of job.

Stanley Steemer for HVAC duct & vent cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.58
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.86
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$536–$1.1k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC duct & vent cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.94%

All 58 Google reviews tagged “HVAC duct & vent cleaning” · showing 20

Marian4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Awesome experience with Stanley Steemer. Service Technicians were very friendly and professional.

Paid $500+Great priceHVAC duct & vent cleaning
Gail3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Very professional. Arrived on time and completed work in timely manner. Very friendly . Did a great job.

Paid $500+Great priceCarpet steam cleaningHVAC duct & vent cleaning
AishaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Techs were polite, knowledgeable, thorough yet efficient. Carpets were cleaned better than expected. Cost was reasonable and about 1/2 the price of the next leading national chain restoration/cleaning company. Highly recommend.

Paid $500+Great priceCarpet steam cleaningHVAC duct & vent cleaning
Sandy11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Quick service with several unexpected tips. Deep expertise with friendly service. No annoying upselling attempts.

Paid $500+Reasonable priceHVAC duct & vent cleaning
Agnes2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★

The technician was very courteous and informative. Told me what to expect before they began and kept me informed during the process. Also, how their service can better serve my needs in the future. Not sure how clean the carpet and upholstery will look until it dries. So far satisfied.

Paid $500+OverpricedGeneral carpet cleaningUpholstery cleaning+ Quality+ Professionalism+ Value
JenniferLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Mike and Steven were amazing. Very professional and it really didn’t take long at all for the services to be completed. Very happy we got our vents cleaned out!

Reasonable priceHVAC duct & vent cleaning
RobertLocal Guide · 80 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

The fellas arrived and got right to work. And before they got started they explained the process and what to expect. They even suggested somethings. They were done in about 2hrs and left no mess. I will definitely use them again in another 5 -7 yrs.

Paid $500+HVAC duct & vent cleaning
WyndelLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★

Stanley Steamer cleaned my dryer duct/vent. The technicians were thorough in completing the task. I was surprised at the amount of lint build-up that came out of the duct. The quoted price was different than what the technicians quoted, as their price was higher. This was quickly resolved, and the initial quoted…

Paid $150–200Reasonable priceHVAC duct & vent cleaning
AndrewLocal Guide · 86 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★

I'm done doing business with this company. I've had them to my house a few times now. Their carpet cleaning (when they do it) is fine. Had them out for a duct cleaning a while back, what was supposed to be a few hundred dollars turned into a quote for over $2,000. They would not do the simple duct cleaning that I…

Paid $500+OverpricedHVAC duct & vent cleaning
Jessica4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

They did a great job getting pet stains out of my carpet and cleaning out the lint from my dryer. They moved my couches too. They were very thorough cleaning up the spaces after the jobs were completed. I have allergies and sensitivities to scents and it’s wonderful now having clean carpets that don’t cause…

Paid $400–450Reasonable priceCarpet steam cleaningPet stain & odor removalHVAC duct & vent cleaning
Gloria13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Steven and Anthony did a excellent job Professional and polite it was a great experience having them clean my Air Vent

Paid $500+Reasonable priceHVAC duct & vent cleaning
Shellie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Both guys (Anthony & Barry) that came to clean the vents/ducts were great. Very conscientious of our pets & not to let them outside or suck them up 😂 They also did a great job cleaning our 2 couches.

Paid $500+Reasonable priceUpholstery cleaningHVAC duct & vent cleaning
wandaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The Sterling and Kumar did an outstanding job! They were professionall, patient, and answered our questions Lastly, they provided us with a walk thru of the work completed It was a job well done! We were very pleased with the service.

Paid $500+Reasonable priceHVAC duct & vent cleaning
Maryann10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Both guys were efficient. Marcus went above and beyond to fix mistakes made by previous HVAC/duct cleaning crew.

Paid $500+HVAC duct & vent cleaning
Pat7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Marcus and Darryl were very curtious and professional . Did a great job explaining what they were going to do

Paid $500+Reasonable priceCarpet steam cleaningHVAC duct & vent cleaning
Denise4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Marcus and Daryl were just great! Explained the whole process. They were very professional and courteous and clean up after the job was a 10!

Paid $500+Reasonable priceHVAC duct & vent cleaning
Stacey7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Anthony and Hector were wonderful. They arrived on time, very professional, took before and after pics and explained everything they were doing. I’d highly recommend Stanley and especially Anthony and Hector.

Reasonable priceHVAC duct & vent cleaning
Mary9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

The carpets look fantastic, Anthony was very nice and explained everything. I would recommend Anthony , Hector and Stanley Steemer to everyone.

Paid $500+Reasonable priceCarpet steam cleaning
HarryLocal Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Our dryer duct cleaning was completed at the promised time and thoroughly professionally. Five stars, for sure. Thanks again, guys!

Reasonable priceHVAC duct & vent cleaning
Beverly6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Marcus and Anthony were very knowledgeable technicians. They did an excellent job explaining what needed to be done with our Air Duct cleaning. I will highly recommend Stanley Steemer to my family and friends.

Paid $500+Reasonable priceHVAC duct & vent cleaning

Show more HVAC duct & vent cleaning reviews (38 more) →

Price

$303+12% vs typical deep cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 67%Overpriced 4%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Carpet steam cleaning649$203–$384
General carpet cleaning527$170–$347
Upholstery cleaning210$214–$440
Pet stain & odor removal165—
Area rug cleaning117$188–$614
HVAC duct & vent cleaning55$536–$1.1k
Carpet cleaning53$151–$272
Flood cleanup10—

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