How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%99+14Replies to reviews 7%100+7.1Craft & service penalty83−1.7Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREStanley Steemer
Bowie, MD · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 58 deep cleaning services · 4.8★ from 2,772 Google reviews
Report card
Percentile vs other deep cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for pet stain & odor removal
Clear ✕All 167 Google reviews tagged “Pet stain & odor removal” · showing 40
Reggie was amazing and so professional. He was able to answer my questions and make me feel at easy. Bravo Reggie and Ivan!
Hector and Dominique were exceptional. They cleaned carpet and tiled floors in a home that was built in 1970. All of their hard work gave the home the needed facelift. Thank you so much for providing an excellent service.
Thank you Mike for doing an amazing job cleaning and deodorizing these 32 year old carpets! Not only do they look great, they smell even better! And also for the great job you did on my sofa and chair as well. Thanks for explaining everything prior to cleaning, and for being kind to my dog!
Mike and Travis (I think) were amazing. So informative and helpful and my disgusting stains disappeared like magic. Thanks so much guys!
They did a great job getting pet stains out of my carpet and cleaning out the lint from my dryer. They moved my couches too. They were very thorough cleaning up the spaces after the jobs were completed. I have allergies and sensitivities to scents and it’s wonderful now having clean carpets that don’t cause…
Marcus is reliable and extremely professional. He works a tough stain without being asked. His pleasant customer service is appreciated.
Nice friendly people, did a great job and they were quick too.
They were very fast and professional. They got the stains out of the carpet. I had to leave them with my husband since I had to leave for a vet appointment. The rug looked good in that I didn’t see any stains.😀 Update: Jimmy and Kumar were very fast. Knowledgable, and the carpet looks like new except it’s currently wet.😊
Jimmy & Kumar entered our house with an upmost level of professionalism. They visually assessed the room & stairs that were to be cleaned. They then hooked up their equipment & got right to it! Didn’t take long at all & explained the after cleaning care instructions & also introduced us to a new yearly program that…
Brandon and Antonio from Stanley Steemer were professional and timely. There was a foul smell coming from our 9x12 size area rug and we couldn’t specifically identify the source. We called Stanley Steemer and was able to get scheduled in less within 72 hours and the shampoo and deodorizer was less than $180. I was…
Both gentlemen were so professional and very nice!
Marco and Anthony did a amazing job
Marcus and Antonio were great. They were thorough and respectful and were in and out in no time. My issue is with Tim the person on the desk. Initially when the techs arrived I showed them what needed to be done and asked the m to slide a bed away from a wall by one to 2 feet so the techs could clean around the…
Consistently reliable quality service over the years, but this team was the best yet! New tile grout staining service is terrific! Best my bathroom floor grout has looked in years! Update: 2023. John and Jonathan from the Bowie office, came by to do upstairs area rugs for the first time. Prompt, efficient,…
This may be another note on Reggie. but Reggie is a great agent to clean and desensitize your carpet in both notes. Thank you Reggie.
Mike was excellent. Very thorough I will ask for him the next time I use stanley steemer.
This was a great experience that my husband and I will definitely use again! They were professional, thorough and quick, and very friendly! Baby’s room is clean and ready to go and we even got our basement carpet, our main bedroom and our stairs done! 10/10 recommend! Thank you again!
Very professional and friendly
Stanley Steemer did a great job from start to finish. They called me the day before to confirm the appointment and called me when they were on their way. They showed up on time and took care of everything quickly and thoroughly. My carpets look great, and I really appreciated the prompt service! I do wish I had…
Cody and team did a great job cleaning the carpet in our home. They were both so professional, knowledgeable and patient. Great recommendations on their savings package deal. The carpet looks amazing and I am so glad that we called Stanley Steemer again! I will be calling them again soon!
Great customer care. I was pleased with the cleaning service provided.
It is wonderful to hear that you asked, How great my experience was today with Stanley Steemer teem two workers and I would like to schedule my April 1, 2026 with the teem I had today (again!)
Marcus and Hector did an excellent job. Marcus took the time to clearly explain everything and patiently answered all of my questions, which I really appreciated. Both of them were very knowledgeable and clearly experienced in their work. They stayed focused on the task and handled everything professionally from…
Great service and super professional! All of my pet stains came up!
Very nice guys. Went out of the way to turn my outside water back on and reset my electrical box when a circuit breaker blew.
The technicians did a wonderful job. Alot of attention to detail, my carpets look new. Thank you
Mr. Ron and Mr. Jimmy provided excellent service and did a great job of cleaning my carpet. They were courteous, very professional and explained what they were going to do before they began, and the job was completely in a timely manner!
Great job!
My carpet looks brand new!! LIKE newly installed carpeting!! I can't express just how pleased I am... OMG and it's smells fabulous!! I would truly recommend this company repeatedly over and over again, and please make sure you request Bruce!! He was very pleasant,informative and gave great advice on how to keep it looking this way!
Reginald was fantastic! Very kind, great communicator, and so much attention to detail with two very dirty couches because of a household full of dogs! Thank you Reginald!
It was our first time using Stanley Steemer, the technician Mike W. was very knowledgeable and polite. We were very impressed with him and will be happy to recommend him. Definitely planning on utilizing them again!
Be sure to pay attention to the low ratings. If you have any kind of dog or cat pee please look for someone who specializes in it. When I expressed the concerns they did not mention (on the phone) that they can only get it out of the fibers, if it seeped any further they cannot get it out, not even the under side of…
Please send Marcus back to my home if possible the deodorizer that was used didn’t work and I would like the hallway treated again. Thank you
They did an outstanding job.
Clean up of my sofa was better than I could hope for. Not because I didn't expect good work, but with five dogs who sleep and play on the sofa, it was over due for a good cleaning.
Thank you, Stanley Steemer, for deep cleaning and deodorizing my carpets! Scheduling online was a breeze, and communication was great. DeShawn and Jamal were professional, courteous, and worked efficiently to get the job done.
Reggie and Jimmy were professional, quick, communicative, and kind. Thank you!
Reginald and Michael did an amazing job. Very professional.
I had one area rug and one sofa steamed cleaned and well as the carpets in two rooms.They did a miraculous job removing a terrible pet stain in the sofa and warned me that the outline of the stain might re-emerge once it dried. Anything will be better than its original condition!
Sterlin and Jacob are the best!!! They are informative, helpful, professional, fun, kind, on time, and efficient! They did a fabulous job on my carpet!! I purchased 3 times a year cleaning package!!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 649 | $203–$384 |
| General carpet cleaning | 527 | $170–$347 |
| Upholstery cleaning | 210 | $214–$440 |
| Pet stain & odor removal | 165 | — |
| Area rug cleaning | 117 | $188–$614 |
| HVAC duct & vent cleaning | 55 | $536–$1.1k |
| Carpet cleaning | 53 | $151–$272 |
| Flood cleanup | 10 | — |




