How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%99+14Replies to reviews 7%100+7.1Craft & service penalty83−1.7Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREStanley Steemer
Bowie, MD · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 58 deep cleaning services · 4.8★ from 2,772 Google reviews
Report card
Percentile vs other deep cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for pet stain & odor removal
Clear ✕All 167 Google reviews tagged “Pet stain & odor removal” · showing 120
Reggie was amazing and so professional. He was able to answer my questions and make me feel at easy. Bravo Reggie and Ivan!
Hector and Dominique were exceptional. They cleaned carpet and tiled floors in a home that was built in 1970. All of their hard work gave the home the needed facelift. Thank you so much for providing an excellent service.
Thank you Mike for doing an amazing job cleaning and deodorizing these 32 year old carpets! Not only do they look great, they smell even better! And also for the great job you did on my sofa and chair as well. Thanks for explaining everything prior to cleaning, and for being kind to my dog!
Mike and Travis (I think) were amazing. So informative and helpful and my disgusting stains disappeared like magic. Thanks so much guys!
They did a great job getting pet stains out of my carpet and cleaning out the lint from my dryer. They moved my couches too. They were very thorough cleaning up the spaces after the jobs were completed. I have allergies and sensitivities to scents and it’s wonderful now having clean carpets that don’t cause…
Marcus is reliable and extremely professional. He works a tough stain without being asked. His pleasant customer service is appreciated.
Nice friendly people, did a great job and they were quick too.
They were very fast and professional. They got the stains out of the carpet. I had to leave them with my husband since I had to leave for a vet appointment. The rug looked good in that I didn’t see any stains.😀 Update: Jimmy and Kumar were very fast. Knowledgable, and the carpet looks like new except it’s currently wet.😊
Jimmy & Kumar entered our house with an upmost level of professionalism. They visually assessed the room & stairs that were to be cleaned. They then hooked up their equipment & got right to it! Didn’t take long at all & explained the after cleaning care instructions & also introduced us to a new yearly program that…
Brandon and Antonio from Stanley Steemer were professional and timely. There was a foul smell coming from our 9x12 size area rug and we couldn’t specifically identify the source. We called Stanley Steemer and was able to get scheduled in less within 72 hours and the shampoo and deodorizer was less than $180. I was…
Both gentlemen were so professional and very nice!
Marco and Anthony did a amazing job
Marcus and Antonio were great. They were thorough and respectful and were in and out in no time. My issue is with Tim the person on the desk. Initially when the techs arrived I showed them what needed to be done and asked the m to slide a bed away from a wall by one to 2 feet so the techs could clean around the…
Consistently reliable quality service over the years, but this team was the best yet! New tile grout staining service is terrific! Best my bathroom floor grout has looked in years! Update: 2023. John and Jonathan from the Bowie office, came by to do upstairs area rugs for the first time. Prompt, efficient,…
This may be another note on Reggie. but Reggie is a great agent to clean and desensitize your carpet in both notes. Thank you Reggie.
Mike was excellent. Very thorough I will ask for him the next time I use stanley steemer.
This was a great experience that my husband and I will definitely use again! They were professional, thorough and quick, and very friendly! Baby’s room is clean and ready to go and we even got our basement carpet, our main bedroom and our stairs done! 10/10 recommend! Thank you again!
Very professional and friendly
Stanley Steemer did a great job from start to finish. They called me the day before to confirm the appointment and called me when they were on their way. They showed up on time and took care of everything quickly and thoroughly. My carpets look great, and I really appreciated the prompt service! I do wish I had…
Cody and team did a great job cleaning the carpet in our home. They were both so professional, knowledgeable and patient. Great recommendations on their savings package deal. The carpet looks amazing and I am so glad that we called Stanley Steemer again! I will be calling them again soon!
Great customer care. I was pleased with the cleaning service provided.
It is wonderful to hear that you asked, How great my experience was today with Stanley Steemer teem two workers and I would like to schedule my April 1, 2026 with the teem I had today (again!)
Marcus and Hector did an excellent job. Marcus took the time to clearly explain everything and patiently answered all of my questions, which I really appreciated. Both of them were very knowledgeable and clearly experienced in their work. They stayed focused on the task and handled everything professionally from…
Great service and super professional! All of my pet stains came up!
Very nice guys. Went out of the way to turn my outside water back on and reset my electrical box when a circuit breaker blew.
The technicians did a wonderful job. Alot of attention to detail, my carpets look new. Thank you
Mr. Ron and Mr. Jimmy provided excellent service and did a great job of cleaning my carpet. They were courteous, very professional and explained what they were going to do before they began, and the job was completely in a timely manner!
Great job!
My carpet looks brand new!! LIKE newly installed carpeting!! I can't express just how pleased I am... OMG and it's smells fabulous!! I would truly recommend this company repeatedly over and over again, and please make sure you request Bruce!! He was very pleasant,informative and gave great advice on how to keep it looking this way!
Reginald was fantastic! Very kind, great communicator, and so much attention to detail with two very dirty couches because of a household full of dogs! Thank you Reginald!
It was our first time using Stanley Steemer, the technician Mike W. was very knowledgeable and polite. We were very impressed with him and will be happy to recommend him. Definitely planning on utilizing them again!
Be sure to pay attention to the low ratings. If you have any kind of dog or cat pee please look for someone who specializes in it. When I expressed the concerns they did not mention (on the phone) that they can only get it out of the fibers, if it seeped any further they cannot get it out, not even the under side of…
Please send Marcus back to my home if possible the deodorizer that was used didn’t work and I would like the hallway treated again. Thank you
They did an outstanding job.
Clean up of my sofa was better than I could hope for. Not because I didn't expect good work, but with five dogs who sleep and play on the sofa, it was over due for a good cleaning.
Thank you, Stanley Steemer, for deep cleaning and deodorizing my carpets! Scheduling online was a breeze, and communication was great. DeShawn and Jamal were professional, courteous, and worked efficiently to get the job done.
Reggie and Jimmy were professional, quick, communicative, and kind. Thank you!
Reginald and Michael did an amazing job. Very professional.
I had one area rug and one sofa steamed cleaned and well as the carpets in two rooms.They did a miraculous job removing a terrible pet stain in the sofa and warned me that the outline of the stain might re-emerge once it dried. Anything will be better than its original condition!
Sterlin and Jacob are the best!!! They are informative, helpful, professional, fun, kind, on time, and efficient! They did a fabulous job on my carpet!! I purchased 3 times a year cleaning package!!
Great job by John and Trey. They were on time, worked efficiently and the carpet looks great!
They were on time, polite, courteous and did a wonderful job. I was very pleased and grateful for such good service.
Reggie and Kymani gave full instructions and completed our work in record time! I would request them again!
Got here right when promised. Very friendly, but also professional. Great job. Carpet looks new again.
Great job!!!!! Thank you very much!!!!! Thank you to Michael!!!!! He did a fantastic job for a good price and was extremely thorough and thoughtful!!!! Really awesome! Thank. you very much!!! We appreciate his excellent service!!!
Jon and John were fantastic! John was friendly, quick and efficient! Carpets are now super fresh and clean! Extra special shout out to Jon for taking the time to answer ALL my questions in advance making sure I’d feel comfortable and prepared from start to finish! Thank you Jon, John, and Stanley Steemer!
Mauro did an amazing job on my wood floor, which had never been deep cleaned. He spent a lot of time on it and it looks great! Kai also did a great job on my bedroom carpet, which is 20 years old and looks new now.
Mauro was awesome. Fast, professional, and effective he did the work and my carpet looks like new. We just adopted two puppies so y'all can imagine the mess we gave him, on top of it being older carpet.
Rashawn and Sterling were amazing! Very professional, knowledgeable, and thorough. I couldn’t ask for a better team!! Definitely will be using these guys again!!
Sterling and Sean did a great job! The rugs look great! Very well done and very efficient.
Outstanding service. Arrived as scheduled. Very professional. Carpet looked great. Were accommodating when I asked if they could also do a couple of rugs. Could not be more thrilled with the results and the price was well worth it. I’ll probably have them come every Spring from now on.
Kal was Great and did an amazing job. I have lived at this address for 28 years and I used another service once 15 years ago and had call you guys a few weeks later thanks.
Great service by Jason and Courtney. My sofas needed a deep cleaning since we have 3 dogs in the house and the Stanley Steemer team came in with their professionalism and expertise to get the job done. They were very responsive and on time. Would call them out again in the future.
Very professional & personable. Carpets look great!
Kai was AWESOME. 🥳🥳 He was very professional, on time, polite and knowledgeable. Kai was very patient, he answered all questions and concerns I had regarding what to expect during and after the carpet cleaning process. Kai did a phenomenal job cleaning my outdoor screened in patio carpet. As you can see, it had…
Needed dryer vent opened.required extra effort and skill. Very impressed and grateful at their work skill and patience
Best carpet cleaning experience to date.
There’s a reason why Stanley Steamers are the best in the business. They steamed and deodorized a 1200 sq ft of carpet in 50min. Smells brand new. Thanks guys!
Our carpets were in bad shape with stains, dirt, etc. They now look bran new !!! Very happy with their service 😊
Jon and John were professional, knowledgeable, and thorough with the duct and carpet cleanings. We will be using them for future needs.
Excellent service and recommend!
Stanley Steemer are the best. Thank you Ron & Ronald for your great service I really do appreciate y’all. When the next time I need Stanley Steemer I will definitely ask for guy.
John & John were awesome! On time, very communicative, explained exactly what the process was going to be and checked in during cleaning. I will DEFINITELY call them back!
Jacob & Caleb from the Bowie location were extremely hard working and professional. The job started on time, and was completed in a very timely manner. Normally I shampoo my own rugs but the ease of this experience would influence me to use them again.
John and Mauro were awesome, super professional and explained everything they did and why. They took their time and didn’t rush through the work. On top of that they were super nice and I would absolutely recommend them to anyone
John and Ky were so professional, courteous and were efficient and thorough in cleaning and deodorizing our area rugs. Definitely a 10/10.
Did a great job cleaning carpet in two rooms. Guys were very friendly and professional.
Outstanding service. Professional. Friendly. Informative.
Overall, they did a great job. Very informative and professional.
The employees were polite and friendly and were able to accommodate some last minute changes (we had an additional room that needed to be cleaned). There were ashes ground into the area rug and they were able to get them out!!
Team was professional and efficient. I will request the same team next time I need something done ✅👍
Jason and his partner were amazing. The upstairs carpet looks brand new and the cat smell is gone from the basement. Floors are clean!!
The techs were great - listening carefully to what I needed done and then taking care of it. Very thorough! Great job!
Kai was very helpful and acomplished the job in a timely and professional manner. I would definitely use this service again.
Plus tile cleaning. Very nice staff, respectful and asked good questions and gave product insight. Good with the dog. All looks great. Would do it again when needed, no doubt.
Great customer service great performance
Top Quality Service…Ron and Ron were great!
Thornton and Jacob introduced themselves and wore the proper attire. They were both professional and made sure I approved of their work. They did the work requested and made sure they cleaned up afterwards. I would highly recommend them!
Both of the gentlemen were professional, courteous, and considerate. They explained what they were going to do, did it, and then explained what we needed to do and when to do it. Very happy with the service and would use them again.
Had our new house carpets cleaned due to previous owners cat odor that was left…Ron and Jacob did an excellent job. They were on time, professional and let us know what the job entailed. A++++
Stanley Steamers always does an amazing job and has great staff to work with as well.
Both of the crew were very professional. They arrived on time and work hard too remove pets stains and left my carpets beautifully clean. I have used Stanley Steemer for over 30 yrs. and have always been happy with the results.
Very professional & friendly team who explained everything so well. Easy to pay- card or cash, before or after they finish. I felt comfortable leaving the house to be out of the way. The guys even brought my packages inside for me that were delivered! Thank you :) Between having dogs & kids, this service was…
Dominic was very knowledgeable and professional. My carpet looks and smells awesome!
Very courteous and professional crew, they ensured that I looked over and were pleased with the cleaned areas. They let me know their cleaning procedures and exactly what products they would be using and which products I could purchase for my carpet. They ensured I knew how long to let the carpet dry and also which…
Demetrius and the other employee (I forget his name but he was super nice) with him were super helpful and easy going. They arrived right on time and they did an awesome job. Super professional. I work from home and they were quiet while I worked which I really appreciated. Would highly recommend 👌
I just bought a house that had pet stains on the carpet from the previous owner. Having had great experiences with Stanley Steemer in the past, I used them again. There was a miscommunication about the day they were supposed to come out. I thought it was today, but it was really tomorrow. They found a crew that was…
Johnathan and Bradon we very polite and professional. Both of them had kind personalities. We will use you all again and pass on Stanley Cleaner to our family and friends. Thank you, Stanley Cleaner. My rugs and chair look great!!!! Have a wonderful weekend!!
Jason and Carlos completed excellent work and was very professional. Thank you for everything.
I love the fact that i can request the same staff. They have very good employee retention which makes me think they treat their employees decently. That can be hard to find. Scheduling has always been easy and rescheduling can be done without penalty. And in the end, my carpets stay beautiful and fresh looking. Kudos
Awesome service. Will definitely use again.
Amazingly, I needed a quick response because of surprise guests arriving. They came out within an hour and were polite and efficient.
My team did an outstanding job. They were very polite and wanted to make sure I was pleased with their work.
The tech was very professional and courteous. He cleaned the items thoroughly, which made our furniture look vibrant again.
The crew arrived within the window of time selected and were very professional. I had several rooms of carpet cleaned which turned out very well and they were able to remove many of the kid stains. They are my go to carpet cleaners because I truly like the way they do business and maintain my carpets. The price…
Ron and his assistant were the consummate professionals! they worked tirelessly and produced terrific results.
Mauro and Dejuan was very professionsl. great jib.
They were on time, so professional, they were careful with our things, so nice! Would highly recommend them, the carpet looks great!
Jason Thomas from Stanley Steemer was very professional, on time and nice. He explained the cleaning process that included the pet stains and how he was going to clean the carpet. He gave me tips on how to clean after my puppy Louie. The carpet looks and smells amazing after he cleaned I decided to get the…
Jake from Stanley Steamer (not State Farm) shows up and was crushing it! He was thorough, attentive, professional, and courteous. We are very happy! Thanks, SS and Jake.
People were friendly and professional, did a great job!
Friendly and helpful staff. Covid friendly and aware. Great job cleaning.
Mauro and Demitrius did a fantastic job and were extremely professional. I highly recommend this team and Stanley Steemer.
I highly recommend Stanley Streamer of Bowie. These guys do THE VERY BEST JOB. Ladies, they move every piece of furniture, so that every nook and cranny is clean. They lift and move your draperies to expose the baseboards. Your home is so clean when they are done. I am a self professed clean freak, and I am telling…
Jason and his teammate did a fantastic job cleaning the four bedrooms, the basement and stairs. Very professional and will request that team in the future.
The 2 man crew were polite , courteous and professional. Sorry I forgot their names. However, I would definitely recommend SS to anyone.
Ron was extremely PROFESSIONAL. He took the time to explain the process and ensured everything was done to my satisfaction. He is the reason I will come back to your business!!
I initially contracted to have upholstery cleaned then added carpet cleaning. When the technician inspected the furniture to be cleaned he said that he could not clean it because it could possibly be damaged. I truly appreciated his honesty. The carpet was cleaned beyond my expectations (high traffic area and pets). Thank you for a job well done!
Jake and his partner were great! Quick, knowledgeable, efficient and professional. My carpet looks great and they were honest about high traffic areas that still would have some discoloration. Overall great experience. Did 2 sets of stairs and a hallway in less than an hour. Will be using their services again!
The office from Stanley Steemer from Bowie, MD sent Terrel and his partner and they are super guys, very responsible, professional, did awesome work in my upholstery cleaning and stair carpet also, will absolutely recommend them and Stanley Steemer if you need to clean your carpets and floors. Five Stars Service!!
Very thorough and respectful of property. Also professional
The guys were great, nice and fast too. The carpet looks great and I can't wait for it to dry.
Excellent job. Team listened and responded to my concerns. Couldn't have asked for better service.
Brian and Kai were outstanding professionals! They did a tremendous job and were very courteous and I enjoyed talking with them.
Today I had DeShawn and Terrell and they were fabulous! On time, professional, easy to work with and did the best job of any carpet cleaning I've ever had done! I highly recommend Stanley Steemer's based on the great service by these two gentlemen!
Very professional and very friendly service! Fast online reservation (work on spot for emergencies or routine cleaning within a week), trustworthy. A bit expensive, but for the type of classy service and trustworthiness with guarantees - It is so worth it!
Ron and Brian from Stanely Steemer just cleaned the carpet of several rooms, an area rug, staircase, hallway and also cleaned bathroom tile. They did an amazing job and were able to get out some pretty tough pet stains. They were very professional and I would highly recommend them!
Tech was extremely professional, clean, neat, well spoken, did a great job, communicated well my options, did not leave a mess, protected the areas of the house to not get damaged or dirty, great job and very friendly.
These guys were great! This is the second time I have had Stanley Steamer out to clean carpets and I have been very satisfied both times. They got out the pet stains and my carpet looks like new. They are also friendly and made sure to follow safety guidelines.
I was so pleased with the gentlemen sent to clean our carpet. They were top notched, professional and respectful. They answered all of my questions, and explained how to get stains out with Stanley Steemer products. I was so pleased with the service that I signed a contract for future services. I highly recommend…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 649 | $203–$384 |
| General carpet cleaning | 527 | $170–$347 |
| Upholstery cleaning | 210 | $214–$440 |
| Pet stain & odor removal | 165 | — |
| Area rug cleaning | 117 | $188–$614 |
| HVAC duct & vent cleaning | 55 | $536–$1.1k |
| Carpet cleaning | 53 | $151–$272 |
| Flood cleanup | 10 | — |




