Experts Reviews · Company report
Stanley Steemer logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%99+14Replies to reviews 7%100+7.1Craft & service penalty83−1.7Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Stanley Steemer

Bowie, MD · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 58 deep cleaning services · 4.8★ from 2,772 Google reviews

Report card

Percentile vs other deep cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Stanley Steemer is better than 86% of deep cleaning services.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Stanley Steemer is better than 83% of deep cleaning services.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Stanley Steemer is better than 83% of deep cleaning services.A
83
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Stanley Steemer is better than 99% of deep cleaning services.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Stanley Steemer is better than 100% of deep cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Stanley Steemer is better than 100% of deep cleaning services.A
100

Reviews for your job

Customers hired Stanley Steemer for 8 kinds of job.

Stanley Steemer for upholstery cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.214
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.87
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$214–$440
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Upholstery cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 10
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.95%

All 214 Google reviews tagged “Upholstery cleaning” · showing 20

Glenn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Professional, personable and quick with the job. Pleased with how they handled themselves and did the work.

Paid $200–250Not sureUpholstery cleaning
Sharon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Thank you Mike for doing an amazing job cleaning and deodorizing these 32 year old carpets! Not only do they look great, they smell even better! And also for the great job you did on my sofa and chair as well. Thanks for explaining everything prior to cleaning, and for being kind to my dog!

Reasonable priceCarpet steam cleaningUpholstery cleaningPet stain & odor removal
Heather7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Excellent crew, wonderful job, absolutely love Stanley Steemer- Got couches and loveseat done. Long over due a fantastic professional thorough job. Thanks! See you sooner!

Great priceUpholstery cleaningCarpet cleaning
LauraLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

This team was professional, friendly, and efficient. Dominique did a walk through of the areas with me and explained the process. My carpets and furniture look so much better!

Paid $500+Reasonable priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
J4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Did a great job! Looks great. Nice people.

Upholstery cleaning
Joanne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I had Stanley Steemer come in to clean an 18 year old sofa and a 8 year old sofa. WOW! I should have had them by much sooner. They both look amazing. Both of the servicemen were excellent.

Upholstery cleaning
Agnes2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★

The technician was very courteous and informative. Told me what to expect before they began and kept me informed during the process. Also, how their service can better serve my needs in the future. Not sure how clean the carpet and upholstery will look until it dries. So far satisfied.

Paid $500+OverpricedGeneral carpet cleaningUpholstery cleaning+ Quality+ Professionalism+ Value
MichaelLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I have used Stanley Steamer before, and like before, the two gentleman that showed up did an outstanding job. They are so careful and professional. They even demonstrated how my sectional couch needed cleaning. A five star experience.

Paid $500+Reasonable priceGeneral carpet cleaning
laura8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Stanley Steamer of Bowie did a fantastic job cleaning our Counter Chairs!!

Upholstery cleaning
ThomasLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great, friendly and efficient service!

Carpet steam cleaningUpholstery cleaning
Sandman1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★

Nice friendly people, did a great job and they were quick too.

Paid $450–500Reasonable priceUpholstery cleaningPet stain & odor removal
Isaac7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Anthony and Barry provided outstanding service. They were professional, respectful of our home, and left our carpet and upholstery looking brand new. Highly recommend!

Paid $450–500Reasonable priceCarpet steam cleaningUpholstery cleaning
Shellie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Both guys (Anthony & Barry) that came to clean the vents/ducts were great. Very conscientious of our pets & not to let them outside or suck them up 😂 They also did a great job cleaning our 2 couches.

Paid $500+Reasonable priceUpholstery cleaningHVAC duct & vent cleaning
Anna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Excellent customer service As always

Paid $250–300Reasonable priceCarpet steam cleaningUpholstery cleaning
ChristineLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

They were very fast and professional. They got the stains out of the carpet. I had to leave them with my husband since I had to leave for a vet appointment. The rug looked good in that I didn’t see any stains.😀 Update: Jimmy and Kumar were very fast. Knowledgable, and the carpet looks like new except it’s currently wet.😊

Paid $300–350Reasonable priceUpholstery cleaningPet stain & odor removalArea rug cleaning
Katie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The technicians were very professional and went above and beyond my expectations. I hope to have the same technicians for future upholstery cleanings. Thank you!!

Paid $150–200Great priceUpholstery cleaningArea rug cleaning
David8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Good job guys. Appreciate it.

Paid $300–350Not sureCarpet steam cleaningUpholstery cleaning
Kenneth4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Quick and cleaned. Both guys show up ready and got it done.

Paid $150–200Great priceUpholstery cleaning
Patricia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The technicians from Stanley Steemer were prompt, polite and did a thorough cleaning of my two sofas….would highly recommend them!

Paid $150–200Great priceUpholstery cleaning
Mary9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

The carpets look fantastic, Anthony was very nice and explained everything. I would recommend Anthony , Hector and Stanley Steemer to everyone.

Paid $500+Reasonable priceCarpet steam cleaning

Show more upholstery cleaning reviews (194 more) →

Price

$303+12% vs typical deep cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 67%Overpriced 4%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Carpet steam cleaning649$203–$384
General carpet cleaning527$170–$347
Upholstery cleaning210$214–$440
Pet stain & odor removal165—
Area rug cleaning117$188–$614
HVAC duct & vent cleaning55$536–$1.1k
Carpet cleaning53$151–$272
Flood cleanup10—

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