Carpet cleaning service · Bradenton, FL · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty90−1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#39 of 51 steam cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 24%
4.8★★★★★3,616 Google reviews · 24 photos
92%five-star reviews
4.86★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.8%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
93%reviews answered by the owner
$240typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Customers frequently praise the punctuality, professional demeanor, and thoroughness of services including carpet, rug, and HVAC cleaning, noting that technicians often explain processes and clean up afterward. Pricing is generally described as fair, though some reviewers found costs high relative to results. Recurring criticisms involve incomplete stain removal, damage to furniture from wet items, and changes to company policies regarding moving heavy objects during appointments.
Google rating: 4.8 out of 5 from 3,616 reviews (92% five-star).
Reviews on this page: 3,616 Google reviews (2,912 with written comments, 129 with photos).
Owner responses: the business replied to 93% of reviews.
Most recent review: October 24, 2026.
Service: Steam Cleaning Service serving Bradenton, Florida.
Data from Google, last updated October 26, 2026.
Score profile vs other steam cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Stanley SteemerSteam Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Stanley Steemer: 87/100 on this factor. Category median: 95.A
87
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Stanley Steemer: 86/100 on this factor. Category median: 95.A
86
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Stanley Steemer: 90/100 on this factor. Category median: 99.A
90
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Stanley Steemer: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Stanley Steemer: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Stanley Steemer: 100/100 on this factor. Category median: 86.A
100
Bar = this company · dark tick = category median.
Star ratings
3,616 Google reviews we collected
4.8of 5
5 stars3,32392%
4 stars1514%
3 stars531%
2 stars301%
1 star592%
Praise vs complaints
Phrases our text analysis found in 2,500 written reviews
99%praise
Praise4,17799%
Complaints441%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
96%fair
Great price17230%
Reasonable36563%
Overpriced203%
Not sure254%
$240-19% vs typical steam cleaning services
Middle half of what 513 customers paid ($153–$434) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1,44134%
Quality & results1,22229%
Speed & response76718%
Would recommend3949%
Communication1854%
Price & value1634%
Honesty & trust491%
What customers talk about
We read 2,500 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Prices fair & nice men who gave us service on rugs & our bedroom.”
“The team that came out were disrespectful, unpleasant and rude.”
“The service was very professional and they did an excellent job cleaning up after themselves!”
“Horrible experience.”
“Excellent work they did a really fast thank you appreciate it”
“I had many delays with moving and they were always so kind and courteous when I needed to change dates.”
“Did a thorough cleaning of my HVAC unit Very professional would highly recommend them they even cleaned up afterwards.”
“Stay away from Stanley Steemer of Sarasota, and warn your neighbors, friends, and family.”
“They did an excellent job on a very soiled carpet and listened to my concerns & dealt with same very much to my satisfaction.”
“The two boys were experienced and they knew what to do very quickly and they did a very nice job for a reasonable price.”
“In my opinion, Stanley Steemer exemplifies overpriced services that may not meet expectations.”
“My technician, Anton was not only professional, but extremely honest.”
“Liars!”
People customers mention
Steamer121 reviews
Brandon30 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job. Pick one to see what they paid and said.
Nyoka4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
There was a misunderstanding of the date when I changed it and they made a special accommodation to come at the end of the day because we were already set up for them and we so appreciate that!
Prices fair & nice men who gave us service on rugs & our bedroom.
carlLocal Guide · 45 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
Did a thorough cleaning of my HVAC unit Very professional would highly recommend them they even cleaned up afterwards.
Paid $450–500Great priceHVAC duct & vent cleaning
MelissaLocal Guide · 39 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★
Very disappointed with my experience with Stanley Steemer. I hired them to clean an indoor area rug and several outdoor cushions. The spot on the rug was still there after the cleaning, and they put the outdoor cushions back on my teak furniture while they were still wet, which resulted in discoloration and staining…
DANIELLocal Guide · 5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
The service call was for between 2-6 pm. They showed up at 2:30. And were done by 3:00. Really friendly guys. They gave my dogs lots of attention. I would definitely recommend this company.
Paid $50–100Great priceCarpet steam cleaning
Kristina12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Both gentlemen gave clear explanations .Arrived at promised time
Carpets came out beautifully
I would use them again
Paid $100–150Reasonable price
ChristineLocal Guide · 24 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Our technicians were very courteous, professional and did a great job cleaning our carpets, bath floor and rocker recliner. We recommend Stanley Steamer for your home cleaning. Price was reasonable for what work we needed. My
There was a misunderstanding of the date when I changed it and they made a special accommodation to come at the end of the day because we were already set up for them and we so appreciate that!
Prices fair & nice men who gave us service on rugs & our bedroom.
Price assessment: Reasonable price
Price: $350–400
Services: Carpet steam cleaning
Response from the owner · a day ago
Thank you for your kind words. We appreciate you taking the time to share your experience with Stanley Steemer! If we can help in any other way please call us at 1-800-STEEMER.
Christopher Bratton8 reviewsiTotal number of Google reviews Christopher has written across all businesses on Google Maps, not just this one.
Did a thorough cleaning of my HVAC unit Very professional would highly recommend them they even cleaned up afterwards.
Price assessment: Great price
Price: $450–500
Services: HVAC duct & vent cleaning
Response from the owner · a day ago
Thank you for taking the time to review your recent service. We are very pleased to hear that our staff met your expectations. Looking forward to cleaning for you again soon. If we can help in any other way please call us at 1-800-STEEMER.
MelissaLocal Guide · 39 reviewsiTotal number of Google reviews Melissa has written across all businesses on Google Maps, not just this one.
Very disappointed with my experience with Stanley Steemer. I hired them to clean an indoor area rug and several outdoor cushions. The spot on the rug was still there after the cleaning, and they put the outdoor cushions back on my teak furniture while they were still wet, which resulted in discoloration and staining on both sides of every cushion.
They did come back to reclean the cushions, but unfortunately the results were the same. The cushions are now in worse condition than before they were cleaned, and I’m looking at having them reupholstered. I have reached out multiple times trying to get a resolution and have not received a response. I expected much better results and customer service from a professional cleaning company.
The service call was for between 2-6 pm. They showed up at 2:30. And were done by 3:00. Really friendly guys. They gave my dogs lots of attention. I would definitely recommend this company.
Price assessment: Great price
Price: $50–100
Services: Carpet steam cleaning
Response from the owner · 2 days ago
Thanks for the awesome review! We work hard to meet our customers’ expectations, and we look forward to helping keep your home clean! If we can help in any other way please call us at 1-800-STEEMER.
Kristina Landino12 reviewsiTotal number of Google reviews Kristina has written across all businesses on Google Maps, not just this one.
Both gentlemen gave clear explanations .Arrived at promised time
Carpets came out beautifully
I would use them again
Price assessment: Reasonable price
Price: $100–150
Response from the owner · 2 days ago
Thanks for the awesome review! We work hard to meet our customers’ expectations, and we look forward to helping keep your home clean! If we can help in any other way please call us at 1-800-STEEMER.
Christine BoulterLocal Guide · 24 reviewsiTotal number of Google reviews Christine has written across all businesses on Google Maps, not just this one.
Our technicians were very courteous, professional and did a great job cleaning our carpets, bath floor and rocker recliner. We recommend Stanley Steamer for your home cleaning. Price was reasonable for what work we needed. My
Thank you for your kind words. We appreciate you taking the time to share your experience with Stanley Steemer! If we can help in any other way please call us at 1-800-STEEMER.
Susan Lomastro2 reviewsiTotal number of Google reviews Susan has written across all businesses on Google Maps, not just this one.
Thank you for taking the time to review your recent service. We are very pleased to hear that our staff met your expectations. Looking forward to cleaning for you again soon. If we can help in any other way please call us at 1-800-STEEMER.
TaylorLocal Guide · 15 reviewsiTotal number of Google reviews Taylor has written across all businesses on Google Maps, not just this one.
Thank you for taking the time to provide your valuable feedback. We are happy to learn you were pleased with our services and look forward to assisting you with your future cleaning needs. We truly appreciate your business and thank you for choosing Stanley Steemer! If we can help in any other way please call us at 1-800-STEEMER.
Dana Dicus9 reviewsiTotal number of Google reviews Dana has written across all businesses on Google Maps, not just this one.
