How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty89−1.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREStanley Steemer
Columbus, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #56Position by Experts Score among all companies we track in this category. of 90 rug cleaning · 4.9★ from 6,669 Google reviews
Report card
Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for area rug cleaning
Clear ✕All 290 Google reviews tagged “Area rug cleaning” · showing 20
Ronald was wonderful! He explained everything and was very careful with the cleaning of our area rugs. The cleaning was thorough. Thank you
Joseph and Ro did a great job. They were friendly, efficient, neat, paid attention to details , explained everything thoroughly and left the house cleaner than it was before. Excellent job.
Technicians Dan and Troy were excellent. Thank you! Thank you.
Sean was very professional and my carpets look great. I’ve used Master Clean in the past and now I will only use Stanley Steamer. He showed me how my hardwood floors would look with them doing the cleaning. He then tackled the floors and I was sold on their service. Night and day difference. My husband is a Viet Nam…
Excellent service from scheduling and quote staff all the way through delivery of my cleaned area rugs. Friendly, courteous, and knowledgeable employees. Off site cleaning is a perfect option. Definitely 5 star and warrants Stanley Steemer's high BBB rating.
Ronald provided exceptional service — both professional and thorough. When he arrived, I had several questions and was unsure about adding an area rug to today’s cleaning. His expertise quickly put me at ease, and his professionalism was outstanding. He worked incredibly hard on the high‑traffic areas in our great…
He was great! Very Professional!
Jeffrey S is awesome! Did a great job on my sofa and rug! Looks like new!
The employee that you sent, "Chase" was exceptional! He was friendly, professional, hard working & a pleasure to be around. We highly recommend Chase & will insist he cleans for us again the next time we need carpet/floor cleaning services. You guys have an Awesome employee in Chase!! (Even though he was a "Marine")…
Dwight did a very thorough job. Positive experience! Willing to do as much as we needed to GET IT as CLEAN as possible! THIS IS THE 3rd time we have had Dwight clean our carpets and area rugs. He is AMAZING! Stanley Steemer is always my choice bc it is one stop shop! They do it ALL! PLUS the arrival at our home is…
Brent was amazing! We had a campus house with six bedrooms, two hallways and a whole bunch of steps as well as two area rugs cleaned and they look great! Stanley Steemer was running a deal and we are not only pleased with the service but the price. Thank you!
This was a great experience. The gentleman was great. He was polite, curious, and efficient. He introduced himself and confirmed what we wanted. He asked if I needed any other work done and was willing to cleaned two smaller rugs. He again ask if I was satisfied which I was. He gave me instructions on how…
They showed up promptly and did good work!!
Very polite…answered all of our questions and made good suggestions. Will ask for him the next time
Always on time, efficient and kind! The carpets and furniture looks great!
Very respectful and professional.
Both Kit and Griffin were wonderful! We were going to have our hardwood floors and, a leather sofa and a side chair cleaned. However, because of the coating on our floors, and the type of leather on our sofa, they could not be cleaned. Lit and Griffin were very thorough in their communication to us on this and were…
I've been a client for years and this was by far the best service I've had. Dwight was amazing! Very professional, attentive and made two really dirty rugs(pet stains and high traffic) look brand new. The upholstery looks great as well. Will be requesting Dwight in the future.
Could not be happier with the service. How do you find the most polite employees? We will always come back for more service. Thank you!
Kitt was the Representative from Stanley Steamer and he was very professional and very nice. He explained everything before he started the process and what you expect afterwards.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 1260 | $158–$347 |
| General carpet cleaning | 1127 | $153–$334 |
| Pet stain & odor removal | 578 | $139–$373 |
| Upholstery cleaning | 512 | $170–$340 |
| Area rug cleaning | 290 | $163–$477 |
| HVAC duct & vent cleaning | 184 | $471–$1.1k |
| Carpet cleaning | 168 | $139–$315 |
| Flooring | 82 | $536–$1.1k |
