How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty89−1.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREStanley Steemer
Columbus, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #56Position by Experts Score among all companies we track in this category. of 90 rug cleaning · 4.9★ from 6,669 Google reviews
Report card
Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for area rug cleaning
Clear ✕All 290 Google reviews tagged “Area rug cleaning” · showing 40
Ronald was wonderful! He explained everything and was very careful with the cleaning of our area rugs. The cleaning was thorough. Thank you
Joseph and Ro did a great job. They were friendly, efficient, neat, paid attention to details , explained everything thoroughly and left the house cleaner than it was before. Excellent job.
Technicians Dan and Troy were excellent. Thank you! Thank you.
Sean was very professional and my carpets look great. I’ve used Master Clean in the past and now I will only use Stanley Steamer. He showed me how my hardwood floors would look with them doing the cleaning. He then tackled the floors and I was sold on their service. Night and day difference. My husband is a Viet Nam…
Excellent service from scheduling and quote staff all the way through delivery of my cleaned area rugs. Friendly, courteous, and knowledgeable employees. Off site cleaning is a perfect option. Definitely 5 star and warrants Stanley Steemer's high BBB rating.
Ronald provided exceptional service — both professional and thorough. When he arrived, I had several questions and was unsure about adding an area rug to today’s cleaning. His expertise quickly put me at ease, and his professionalism was outstanding. He worked incredibly hard on the high‑traffic areas in our great…
He was great! Very Professional!
Jeffrey S is awesome! Did a great job on my sofa and rug! Looks like new!
The employee that you sent, "Chase" was exceptional! He was friendly, professional, hard working & a pleasure to be around. We highly recommend Chase & will insist he cleans for us again the next time we need carpet/floor cleaning services. You guys have an Awesome employee in Chase!! (Even though he was a "Marine")…
Dwight did a very thorough job. Positive experience! Willing to do as much as we needed to GET IT as CLEAN as possible! THIS IS THE 3rd time we have had Dwight clean our carpets and area rugs. He is AMAZING! Stanley Steemer is always my choice bc it is one stop shop! They do it ALL! PLUS the arrival at our home is…
Brent was amazing! We had a campus house with six bedrooms, two hallways and a whole bunch of steps as well as two area rugs cleaned and they look great! Stanley Steemer was running a deal and we are not only pleased with the service but the price. Thank you!
This was a great experience. The gentleman was great. He was polite, curious, and efficient. He introduced himself and confirmed what we wanted. He asked if I needed any other work done and was willing to cleaned two smaller rugs. He again ask if I was satisfied which I was. He gave me instructions on how…
They showed up promptly and did good work!!
Very polite…answered all of our questions and made good suggestions. Will ask for him the next time
Always on time, efficient and kind! The carpets and furniture looks great!
Very respectful and professional.
Both Kit and Griffin were wonderful! We were going to have our hardwood floors and, a leather sofa and a side chair cleaned. However, because of the coating on our floors, and the type of leather on our sofa, they could not be cleaned. Lit and Griffin were very thorough in their communication to us on this and were…
I've been a client for years and this was by far the best service I've had. Dwight was amazing! Very professional, attentive and made two really dirty rugs(pet stains and high traffic) look brand new. The upholstery looks great as well. Will be requesting Dwight in the future.
Could not be happier with the service. How do you find the most polite employees? We will always come back for more service. Thank you!
Kitt was the Representative from Stanley Steamer and he was very professional and very nice. He explained everything before he started the process and what you expect afterwards.
I would like to thank Jordan from Stanley Steamer for the outstanding job he did cleaning my outdoor area rug! Jordan was professional, courteous, and very thorough. His attention to detail and dedication to providing excellent service truly stood out. Thank you, Jordan, for your hard work and for delivering such a…
Bad .. simple cleaning service scheduled 3.00 pm - 6.00 pm .. men arrived 6.45 pm ..evaluated for more than 1 hour and decided cannot be done today .
Great service. Only thing I find ridiculously high priced is the upholstery cleaning. Carpet cleaning seemed reasonable. Our technician was thorough and took care to protect things while working. Personable and professional as well.
I can’t believe the miracle that you all performed on my very expensive rug! It always looked dirty and was smashed down. 2 weeks with you and it’s fluffy and looks brand new! This will be an annual thing! Wow!!!!!
Kitt was wonderful. Service was friendly and quick
Dwight was professional and did a great job!
Constantin and Christopher were absolutely fantastic. They were 100% efficient and 100% effective. They paid attention to every detail and also, put their own personal touches on the service. These two are some of the very best and I want them to come back every single time I use Stanley Steemer!
Kulwinder provided excellent service, explained the cleaning process and provided suggestions for future services. I like that Stanley Steamer has options for carpet cleaning.
Brent was personable, respectful of our space and belongings, conscientious and efficient.
I always recommend Stanley Steemer. Prompt, professional, kind, and thorough.
I had my whole home cleaned. The two gentleman were helpful in making sure I got what I wanted done. There were many area rug as well as carpets, hardwood floors and vinyl floors to deal with. I would ask for the same tea if they are available next time!
Jedadiah was professional and took great care of our home while performing the work. I will request him each time we have Stanley Steemer out.
Jalen and Konstantin were professional, pleasant and explained the work to be done . They were fine representatives for your company and would want them when I need your service again.
Fantastic service! Already scheduled my next cleaning!!
Jeff, our technician was excellent! It was the best cleaning I've had since we've moved into our house 25 years ago. Thank you!!!
Returning customer after chasing better deals for several years only to find the old saying is true, “You get what you pay for.” The price was reasonable but the quality service and care Jake took with my furniture and how quick the carpet dried was priceless. Having a well trained, knowledgeable, personable,…
Issac and Oliver were nothing less than STELLAR! They came out as a re-do for my carpet. They listened to my concerns, and recognized what needed to be done to make the carpet clean. This team of men knows their business. I will most definitely be requesting these expert carpet cleaners in the future!! Thank you gentlemen! .
Richard is knowledgeable about carpets and how to best clean them. He did excellent work on our multiple carpets. He is a strong communicator and educated me about the differences to consider with wool carpets. I hope we are lucky enough to have him next time!
Shawn and Jalen did a great job. They were both friendly and answered all my questions.
Jeremy and Cameron did an excellent job throughout the process of cleaning my ducts. They showed me before and after pictures, they sealed leak areas of the ducts and vents, cleaned all the registers, and I had them install a dual UV lamp for mold spores, etc. Also serves as a whole house air purifier system.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 1260 | $158–$347 |
| General carpet cleaning | 1127 | $153–$334 |
| Pet stain & odor removal | 578 | $139–$373 |
| Upholstery cleaning | 512 | $170–$340 |
| Area rug cleaning | 290 | $163–$477 |
| HVAC duct & vent cleaning | 184 | $471–$1.1k |
| Carpet cleaning | 168 | $139–$315 |
| Flooring | 82 | $536–$1.1k |
