How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty89−1.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREStanley Steemer
Columbus, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #56Position by Experts Score among all companies we track in this category. of 90 rug cleaning · 4.9★ from 6,669 Google reviews
Report card
Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for carpet cleaning
Clear ✕All 170 Google reviews tagged “Carpet cleaning” · showing 60
Jordan went above and beyond! I recommend him highly
Joseph and Ro did a great job. They were friendly, efficient, neat, paid attention to details , explained everything thoroughly and left the house cleaner than it was before. Excellent job.
Just had my carpet and sofa cleaned, and Izaha did a great job! He was very efficient, and I'm so pleased with the results so far.
The gentlemen were very polite and thorough. They examined the furniture and explained in detail. My services were very reasonable and they spent an ample amount of time cleaning everything. They made sure to clean existing furniture. I recommend this company highly.
Sean was very professional and my carpets look great. I’ve used Master Clean in the past and now I will only use Stanley Steamer. He showed me how my hardwood floors would look with them doing the cleaning. He then tackled the floors and I was sold on their service. Night and day difference. My husband is a Viet Nam…
We’ve been using Stanley Steemer every four months and have had such a great experience every time! Shawn is our technician and he’s fantastic. He’s always so friendly, professional, and does a great job. We’ve also had them clean our couches and have been really happy with the results. It’s so nice having someone…
We have 4 dogs and 2 cats. Stains are inevitable and hard to get rid of completely but after Joseph left the carpet and tile looked brand new. Definitely will use again.
Izaha did a great job- he took care of the stains as well as the pet hair and ground in kitty litter. We would definitely use you again!
Ronald provided exceptional service — both professional and thorough. When he arrived, I had several questions and was unsure about adding an area rug to today’s cleaning. His expertise quickly put me at ease, and his professionalism was outstanding. He worked incredibly hard on the high‑traffic areas in our great…
He was great! Very Professional!
Jedadiah was VERY knowledgeable, respectful, and curtious. He did a tremendous job on my carpet and when I schedule again I hope he comes back or someone with the same mannerisms. Great job, Stanley Steamer, my carpets look brand new.
Friendly, communicative, and did everything they could to help with our pet stain removal!
Ron was very friendly and polite. He explained everything that he would do and everything he would be able to do for us in the future. The work was was completely thoroughly and the carpets look fantastic ! Such a nice man. We highly recommend him
Shawn did an awesome job!
The tech was very friendly and efficient. He worked quickly and the carpets look great.
The employee that you sent, "Chase" was exceptional! He was friendly, professional, hard working & a pleasure to be around. We highly recommend Chase & will insist he cleans for us again the next time we need carpet/floor cleaning services. You guys have an Awesome employee in Chase!! (Even though he was a "Marine")…
Easy scheduling. Friendly, accommodating, professional employees. Quality work. Would recommend every time!
My experience with Stanley steamer was great beginning to end. Getting a quote and scheduling the service was very easy through their website. They provided text reminders and updates on when my steamer would arrive. Ron arrived on time and was very kind. He was willing to explaining the process letting me know what…
Shawn was excellent at explaining everything he was doing and the differences in services. He was very clearly experienced moving efficiently through the services and sharing advice on how to keep the carpet cleaner for longer moving forward. Wonderful job!
Friendly fast thorough service!
Professional, professional and did a great job!
Very friendly and professional young man did a great job and I would have him come back again.
Blames storms for their staff ruining our carpets, had contractors come out to verify we have no leak etc and the company won't take responsibility on their young employees who have no knowledge on properly cleaning carpet. Our floors now need replaced due to the amount of water they left on our floors and caused a…
A very professional, thorough cleaning on my sofa and area rug! better results than i expected, due to pet wear & year.
Jeff was friendly personable and knowledgeable. He worked hard and did an awesome job!
Ronald was pleasant and quick! Did a great job!
On time, very easy to book and even reschedule. Very polite and professional. My carpets were covered in pet accidents and they look great.
Great job. He took his time but was still efficient and made magic happen. I am very satisfied with the results so far.
Service was great! Their guy Jordan was timely, professional and very personable. Cleaning was thorough and done in a timely manner!
My carpet and furniture look so much better. Jakeem and Pace were great! They kept me informed every step of the way. He was passionate about his work and went above and beyond for our service
Brent was amazing! We had a campus house with six bedrooms, two hallways and a whole bunch of steps as well as two area rugs cleaned and they look great! Stanley Steemer was running a deal and we are not only pleased with the service but the price. Thank you!
Shoutout to DeAndre getting my place back into great shape, thanks so much, appreciate the work
This was a great experience. The gentleman was great. He was polite, curious, and efficient. He introduced himself and confirmed what we wanted. He asked if I needed any other work done and was willing to cleaned two smaller rugs. He again ask if I was satisfied which I was. He gave me instructions on how…
Benjamin was the technician who cleaned my brother's apartment carpet today. He was kind and patient with my brother who is on the Autism spectrum when he became frustrated when the payment method needed to be changed. His professionalism was very appreciated! In addition there was a lot of heavy staining on sandy…
Jedadiah always takes great care and time in delivering the best results. Highly recommend!
Everything was great. He Drake was very polite and heard what was my problem areas and now it looks like new and smells great!
DeAndre was the best! He was very personable and professional. I'd definitely recommend him and Stanley Steemer.
Jedadiah not only did an amazing wonderful job but while he was cleaning he educated me about what to use and not use when spot cleaning and why. He also told me about the best runners to put under throw rugs. I want him to be my technician every time I get my rugs cleaned!!
Very professional and friendly.
Carpets look brand new! Thanks Konstantin and Amand!
Ron is a true professional, He informed me every step of the way about what He was doing. I’ve been using Stanley steamer for about 3 1/2 years now, Ron truly went above and beyond doing things that I had never seen the other service men do. My carpets look amazing. I will be requesting him to return on my future visits.
Jedidiah from Stanley Steemer did an outstanding job cleaning the carpets in our home. From the moment he arrived, he was professional, courteous, and incredibly respectful. He took the time to explain the process, worked efficiently, and made sure everything was completed to a very high standard. One thing that…
Very respectful and professional.
Great experience with Brandon & Constantine and Stanley Steemer overall. My carpet looks brand new! And thats saying a lot with two boys and a very large puppy! Highly recommend!
Kitt did a phenomenal job. He was kind, very thorough, and knowledgeable about his profession. I will recommend anyone to Kitt.
He was polite, professional, and efficient. Very pleased with my cleaning.
Our carpet has been gone over a month. Service was meant to take 2 to 3 weeks Max call yesterday was told by the call center that it still “processing” . When the call center folks tried to ring the Columbus office to speak to the manager they were told they were busy. Terrible service
Could not be happier with the service. How do you find the most polite employees? We will always come back for more service. Thank you!
Ricky did a great job on my carpets after my dog left 2 huge gross stains in our loft. He was thorough and asked me to look at his work to make sure it was satisfactory. On time, professional and treated my house with care.
Joseph was so kind! Carpets cleaned!! 10/10 would recommend. Thank you!
Very knowledgeable, gave me recommendations for future use, just a. Al around nice person
Brandon was very professional and efficient technician. The carpet looks and smells great! I would recommend him to friends and family.
The young man was very professional and polite!! I love my clean carpet. Will be using again
Great service. Only thing I find ridiculously high priced is the upholstery cleaning. Carpet cleaning seemed reasonable. Our technician was thorough and took care to protect things while working. Personable and professional as well.
The duo that showed up were cordial, and friendly. They walked me through the process and all the things I needed to note about the after care and anything to look out for.
Kitt and Oliver did a great job, were polite and professional, and did an awesome job getting some yucky puppy spots out of the carpet. Appreciate the easy online booking, and the notification of arrival text- vey helpful. 4/29-Today it was Kitt and Saquan who came out to do the carpets, and they did an awesome job…
FANTASTIC👏👏👏👏
D was great. Friendly, easy to work with. These guys always do right by me. Thank you!!
The salesman that clean my carpet was excellent mannerism on time very professional and nice personality 👏🏾👏🏾🎉would love to have him all the time !!
Joseph did a fantastic job on our carpet. He was friendly and professional. It was a great first experience with Stanley Steemer!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 1260 | $158–$347 |
| General carpet cleaning | 1127 | $153–$334 |
| Pet stain & odor removal | 578 | $139–$373 |
| Upholstery cleaning | 512 | $170–$340 |
| Area rug cleaning | 290 | $163–$477 |
| HVAC duct & vent cleaning | 184 | $471–$1.1k |
| Carpet cleaning | 168 | $139–$315 |
| Flooring | 82 | $536–$1.1k |
