How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty89−1.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREStanley Steemer
Columbus, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #56Position by Experts Score among all companies we track in this category. of 90 rug cleaning · 4.9★ from 6,669 Google reviews
Report card
Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for carpet steam cleaning
Clear ✕All 1,267 Google reviews tagged “Carpet steam cleaning” · showing 40
⭐️⭐️⭐️⭐️⭐️ I called Stanley Steemer for clean carpets, but apparently I got the VIP experience thanks to Jedadiah! 😂 From start to finish, he was professional, personable, and genuinely passionate about the work he does. You can tell when someone is just there to get a job done versus someone who actually takes…
Jordan went above and beyond! I recommend him highly
Excellent service!! The guys that came today were very friendly very courteous and they did a fantastic job getting our carpets to look really clean.
Service was professional and personable. Great job!! 4 years of dog has been erased. Thank you!
Savon was outstanding! Great job! Very professional. I’m very happy with Savon and Stanley Steamer.
Great Professional Timely Service. Great job!
Fantastic job. Quick, courteous, very satisfying.
Savon did a good, thorough job cleaning my carpets
Arjan and Jeffrey were very professional and provided excellent service. We would highly recommend them.
What a great experience. Arrived on time, very thorough and extra touches. Highly recommend!
Great job on 4 bedrooms, stairwell, hallway, landing, 2 couches, living room and 2 large wool rugs. Thank you! Looks great!
Daniel was very professional, detail oriented and provided great customer service with explaining all the different products and Stanley Steamer services available!
Great service!!!!
Professional, detailed, and excellent service!
Joseph and Ro did a great job. They were friendly, efficient, neat, paid attention to details , explained everything thoroughly and left the house cleaner than it was before. Excellent job.
Benjamin was kind and efficient! He did a great job and did it very quickly!
Excellent work , they clean with move items carefully like that
Tech was professional & very knowledgeable. He did a thorough cleaning & patiently answered our questions. Great cleaning job, Brent. Thank you!
Ronald was very nice and courteous. He did a great job.
Got my carpet cleaned today and was disappointed. Service was good but my carpet looks pretty much the same. They are in the business of cleaning carpets, so no matter how old the carpet, to me, seems like it should get clean. My carpet is about 9 years old with one cleaning in between. But as a carpet cleaning…
Professional, clear communication. Fantastic service
Drake was absolutely amazing!!
Most companies hurry through to clean carpets. This young man took his time, showing care for the client. Very polite, taking great care. We will be returning.
Really good job! Better than my home carpet machine. Tech was very friendly and honest. I will be reaching out for the next cleaning.
My carpet looks so bright and clean! I just moved in here back in January; the carpet was brand new at the time. But with two Corgis and daily life, it’s amazing how much dust and allergens it accumulated. Jakeem did a wonderful job on a few bad spots. He was very talkative and kind and didn’t rush through it at…
My carpet looks amazing!!! Both gentlemen were helpful and very courteous!! Definitely a win for us!
We’ve been using Stanley Steemer every four months and have had such a great experience every time! Shawn is our technician and he’s fantastic. He’s always so friendly, professional, and does a great job. We’ve also had them clean our couches and have been really happy with the results. It’s so nice having someone…
Technician was very thorough, friendly, and professional!
Drake was very knowledgeable and easy to work with. Our carpet looks amazing! We have pets including a husky and it’s wonderful to see the carpets so bright again.
We are a life safety company installing fire protection systems, our installers are not kind to our carpet. It took 2 tries to get it presentable but Staney Steemer got it done and looking great!
Jedadiah was great, he did an amazing job on a very dirty floor. He was professional and well mannered . Will request him every time.
Professional and courteous. Did a good job!
Great job as always!
Chase was AMAZING! He was very thorough and explained everything. The carpets look fantastic!
Kenyatta worked hard on my problem areas. Thank you.
The young man who cleaned my carpet was very polite and very dedicated as to how he did his job and how much I was satisfied! You better keep him.
We have 4 dogs and 2 cats. Stains are inevitable and hard to get rid of completely but after Joseph left the carpet and tile looked brand new. Definitely will use again.
Shawn did a fantastic job cleaning the carpet in our stairs. He was very kind and answered all our questions.
Drake was kind and efficient. It was nice to connect over similar music taste. Thanks!
Kenyatta was super friendly and personable. Asked great questions about my needs prior to starting the job. He added extra services last minute no problem. Will be using again.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 1260 | $158–$347 |
| General carpet cleaning | 1127 | $153–$334 |
| Pet stain & odor removal | 578 | $139–$373 |
| Upholstery cleaning | 512 | $170–$340 |
| Area rug cleaning | 290 | $163–$477 |
| HVAC duct & vent cleaning | 184 | $471–$1.1k |
| Carpet cleaning | 168 | $139–$315 |
| Flooring | 82 | $536–$1.1k |
